SPELAB Reviews 

819
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 404 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service and the high build quality of the parts, noting that overall installations are generally smooth and straightforward. Many people mention the durable construction, great packaging, and noticeable performance improvements after putting these kits on their vehicles. However, some reviewers were not happy with customer service, mentioning that support teams were slow to reply, difficult to reach, or completely unresponsive when issues arose. A few other people also felt that certain components lacked proper fitment, required modifications, or arrived with minor defects that caused frustration during the process.

What people talk about most

Product

Consumers find satisfaction with the product, frequently praising the excellent quality, perfect fit, and... See more

Quality

Users describe positive interactions with quality, noting that most components are well made, fit correctly,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, highlighting stark contrasts in their... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting that shipping is fast and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting fast and straightforward... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Nice intercooler ford 6.0 bar and plate, nice welds heavy construction would like different options to ship to Canada. Used ups they always charge extra B's charges that other shipping companies don'... See more

Company replied

Rated 4 out of 5 stars

Site navigation is excellent, ordering process very smooth, & shipping was quick. Kit was missing an O-ring, but i was able to find the same one at a local parts store. Just a pita having to make an e... See more

Company replied

Rated 4 out of 5 stars

I love the looks and styling of the valve cover and intake I bought, an amazing deal for the price. However the fitment was just a little off for everything and I had to rethread the holes for the coi... See more

Company replied

Rated 4 out of 5 stars

Fast shipping. Arrived 1 day sooner then expected. Mini max was easy to install except for the fuse tap that was provided. It wouldn't fit over the fuse blade as intended. I had to go to the parts st... See more

Company replied


Company details

  1. Auto Parts Store

Written by the company

SPELAB Auto Parts - High Performance Car Replacement Parts, Aftermarket Auto Parts & Accessories


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

819 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 89% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(819)

413 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You help me with a problem

You help me with a problem, and I am happy with the results.

5 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your kind feedback.

Please feel free to reach out anytime if you need further assistance in the future.

We’re always here to help!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Quality parts

I have purchased multiple products and everything has been spot on with quality and fitment. Will definitely be buying from again.

20 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you very much for your lovely review about our quality parts!

We are so happy to know all the items you bought have perfect quality and precise fitment.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great customer service super fast…

Great customer service super fast shipping hole process was easy

1 June 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your kind review!

We’re glad you enjoyed our fast shipping and smooth service.

Hope to serve you again soon!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 1 out of 5 stars

Do not order - terrible customer support

Do not order! It took 20 emails over 7 days to return a $450 item. I was also charged $180 for return shipping.

Update: Their communication about this review have been outstanding and timely! They respond quickly and offered me $100 credit to take down this review. If only they were this timely when I was asking for help with my return! This is the 3rd day in a row they've asked me to take down this review! I am happy to see they have their priorities straight! I wish I could leave them a less than 1 star review.

24 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We are very sorry to hear about this matter.

We have arranged for a dedicated customer service representative to contact you; they will verify the specific issue and work with you to resolve it.

Please stay in touch with us.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Can’t ask for better

Was hesitant with this Spelab but their products alone have proven they are a good company. With the Prices and quality you couldn’t ask for better, I’ve bought all my stuff from Spelab, I refer everybody I know to Spelab and I will be buying more stuff from them.

1 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for this amazing compliment and your incredible support for Spelab!

We truly appreciate that you were willing to give our brand a chance at the start, and it means the world to us that our products have lived up to your expectations.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

I purchased the leveling kit and…

I purchased the leveling kit and mechanic had no issues with putting it on. I had the deletion done and mechanic used the deletion kit and have no issues on my 2022 f250

21 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for leaving this wonderful review of our leveling kit and delete kit!

We’re really glad to hear your mechanic installed them smoothly without any trouble.


Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 2 out of 5 stars

I ordered the all in one kit def/egr…

I ordered the all in one kit def/egr delete/ezlynk tune the beginning of May 2026 and I just received the ez lynk tune harness. The harness connector does not fit my truck and it arrived super late. The down pipe did not fit, so I had to do some customization. On top of that, the kit was suppose to come with five clamps and it came with three.
I notified spelab and they suggested I locate/buy them elsewhere. I did and the only good thing about this issue is they refunded me what I spent for the additional clamps that should have been in my order. It was inconvenient.
Asked to actually speak with someone and that was ignored.
My experience over all was unacceptable.
I may be making a trip to one of the locations to try and contact someone in person.

To update this issue, as Spelab asked me to remove this post…
I had to locate the clamps, customize the down pipe that came with my kit. Furthermore, as mentioned prior, the tune switch (SOTF) did not fit to the harness connector on my truck. I had that customized along with the down pipe.
My overall experience was negative as most of the issues I had, I was advised to seek replacement outside of Spelab. The inconvenience is not professional and I will not be ordering from this business again.

1 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We sincerely apologize for the negative shopping experience you have encountered.

We have forwarded the issue you reported to the relevant department.

The relevant department has already reached out to you to proceed with further resolution.

Please rest assured that we will handle this matter properly. We kindly ask that you remain in contact with us.


Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Good product fast shipping and best…

Good product fast shipping and best price around! I love doing business with them they take good care of there customer's

1 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear customer,

Thank you so much for your wonderful feedback!

We’re thrilled to hear you love our product, fast shipping and
competitive pricing.

Customer satisfaction is always our top priority, and we strive our best to take good care of every buyer.

Looking forward to serving you again soon!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great product

Great product , services . Easy installation.

18 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your nice review!

Glad you love our product, service and easy installation. See you next time!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

I had a package get lost and then found but miss a part do to the shipper.

I had a package get lost and working with you even with the delivery saying they had delivered. It never made it to my door, you started to get a replacement sent with no questions asked when it showed up at my door. The package was damaged and broken open on one corner. It looked ok when opened and I started to install is a few weeks later only to find a part missing. I contacted you again and you started a claim right away, at this time you had none in stock and all I needed was a single piece and not a whole replacement you never dropped the ball and stayed on top of it. It took several weeks and a new complete unit showed up at my door.
Thank You for being so professional at handling this issue. I will continue to purchase from you down the road and recommend you to others as a good responsive company

20 March 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for taking the time to share your detailed feedback.

We truly apologize for the multiple issues you encountered during delivery and with the product. We’re glad we could resolve everything for you step by step.

It means a lot to hear you are satisfied with our service. We will keep doing our best.

Looking forward to your next purchase and thank you for recommending us!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

It was great

27 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thanks for your positive feedback!

Glad you like our product. Have a nice day!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Spelab does great work

Spelab does great work, always getting kits and parts to you ASAP and respond to your every need without any headache! I will continue using them for their great service and great products! Thanks Spelab!

28 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your kind words and support!

We really appreciate your recognition of our products and service. It’s our pleasure to assist you all the time.

We look forward to serving you again in the future!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Easy install

Easy install, love mini Maxx tuners.

23 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your nice review!

Glad to hear the installation was simple and you're satisfied with the Mini Maxx tuners.

Enjoy your use and welcome back anytime!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 4 out of 5 stars

Customer service

Customer service was good and the parts were good quality.

27 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your feedback!

We're glad you're satisfied with our service and product quality.

Looking forward to serving you again soon!


Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

missing part

Upon receiving the shipment there was a missing item, I messaged customer service with this concern and they resent the missing item.

16 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for your honest feedback.

We apologize for the missing item in your shipment. Glad we could resolve the issue promptly for you.

Hope you enjoy all your products, and feel free to reach out anytime if you need further help.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 1 out of 5 stars

Shitty got parts and internal catch can…

Shitty got parts and internal catch can had machine damage where they drill the holes, Could not fit the external catch can hoses on top of the y connection hits top of firewall! Tried to get a hold of them to return it and get money back all they kept saying in email is send me pictures of it, I did over and over and over and still cannot send back,waste of money!!!!! Communication with them, is slim to none!

19 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

We sincerely apologize for the poor experience you've had with our product and service.

We are truly sorry to hear about the machining damage on the parts and issues with the drilled holes, as well as the installation problem with the catch can hoses. We take full responsibility for these quality defects.

We have received the photos you sent multiple times, and we deeply regret the slow and ineffective communication on our end, which caused you extra trouble.

Please kindly contact our customer service again, and we will immediately arrange a full refund or free return for you without further delay.

We will also conduct a strict inspection on related products to prevent similar problems from happening again.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 3 out of 5 stars

Parts seem high quality

Parts seem high quality, tuner install was easy, sounds and runs much better. Biggest problem was fitment. The down pipe mount to the up pipe had to be cut, it was nowhere close to right. Also the threaded bungs were caked with powder coat so after i got everything bolted up, had to take it all back apart to tap the threads. Shipping was much quicker than expected! Customer service is miserably slow to get back to you and when they do it's so late in the night i don't see it until the next morning, so I only get one question answered a day.

15 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you for taking the time to share your detailed experience.

We’re glad the parts are well-made, the tuner installed easily and your vehicle performs better now. We sincerely apologize for the fitment issues and thread problems that brought you extra trouble.

We also regret our slow response speed and the inconvenience it caused. We will optimize our customer service to reply more timely.

Thank you for your understanding and valuable feedback.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

My experience spelab it’s great

My experience spelab it’s great. I will recommend them all my friends and family. Their products are really wonderful.

6 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your lovely review!

We’re thrilled you’ve had a great experience and love our products.

It means a lot that you’ll recommend us to your friends and family.

Looking forward to seeing you again!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Spe lab sells top quality parts and has one of the best customer service

Have used many products from spe lab from deletes exhaust catch cans and everything is high quality at a reasonable price love their company and would 100% recommend them to anyone looking to upgrade their diesel truck Their customer service is top notch they will fix any problem with your order as quickly as possible

24 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your wonderful review!

We truly appreciate you choosing SPELAB and taking the time to share your experience. It means a lot to our whole team.

We’re glad all the parts, including deletes, exhaust and catch cans, have worked out great for your diesel truck.

Providing reliable products and friendly, efficient customer service is always our top priority.

Feel free to reach out anytime if you need further help. Happy driving!

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

Rated 5 out of 5 stars

Great solid parts

Great solid parts. Install was relatively easy and the kit looks amazing.Will have this kit on both my L5P's soon.Would definitely recommend.

1 May 2026
Unprompted review
SPELAB logo

Reply from SPELAB

Dear Customer,

Thank you so much for your positive feedback!

We’re thrilled to hear the parts fit well and installation went smoothly.

It’s awesome that you plan to equip both of your L5P trucks with our kit.

Really appreciate your recommendation!

Enjoy your upgraded rides and feel free to contact us anytime.

Best Regards,
Scarlett
spelabautopart Customer Support
service@spelabautoparts.com

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