Spectrum Reviews 13,442

Everything went smoothly and the technician knew his job

Matt was great did a good job explain what he was gonna do an doing it in a timely manner

Spectrum provided excellent communication, scheduling and installation of my equipment.
I highly recommend their services.

Spectrum made it easy with their app to troubleshoot, chat with a rep and ultimately set an appointment to have a technician come the same day and resolve our problem. I liked the fact that we were given a window of time for our techs arrival and then able to track his arrival. The tech was very professional and knew how to get us back up and running

See previous statements

I had a new electric pole installed and needed my internet cable moved from the old pole to the new pole. Instead of just moving the old cable he replaced it with all new cable! I thought that was awesome!

Spectrum has provided excellant service to me from the first time I call them. My new internet is working great. I highly recommend Spectrum.

Install team knew what they were doing and was respectful. They worked as quickly as possible to get my internet up and running. I've only had Spectrum for a couple of days, but so far so good.

Very timely response,technician arrived early and resolved issue quickly. Would be great if you had a store with equipment in the area.

Because of area wide issues due to maintenance issues, we were having problems with our cable service. We were able to get a service technician fairly soon. He understood our issues & set about to resolve all of them. The technician was polite, thorough & knowledgeable. Our issues were resolved & our service was even improved.

Installation went good, Internet is working good.

Spectrum within 24 hours diagnosed and rectified my phone issue. The technician was punctual, cheerful and absolutely knowledgeable in finding and resolving my problem.

The tech was at home 4 hours he had to leave go and get more equipment modem, was bad he said he found out wire or cable was not connected not happy tv

From the time I called to set up appointment Gus was so informative and helpful to Eric the installer was excellent. Great experience overall.

On time, thorough, solved problem.

Great satisfaction with our technician He was very knowledgeable.

My experience was great because the technician resolved the issues that I had with my Internet and answered all my questions in a professional matter, so I very satisfied with his workmanship!

the done good and fast service

I like the service I get although I think it is too expensive. My TV channels have too many channels that I do not watch but have to pay for them anyway. They need to have a program that have what most seniors like to watch especially ladies and not all the other stuff they fill in with that have no interest to most ladies. Especially when they are 83 years of age.