Richmond Nelson Branch What can I say what a great team of people couldnt fault the service received. I received a call from Julie yesterday morning saying my glasses had arrived in store... See more
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great, friendly and helpful staff, helped me find a nice pair of adidas glasses that are perfect. Great service and fast delivery

Reply from Specsavers
FRIENDLY AND EFFICIENT STAFF

Reply from Specsavers
Turned up 15 min early for my appointment, waited 45 min in the shop at Chartwell, went to the counter to remind them, got told I have missed my appointment as I didn't come back to the counter at my appointment time, what a joke.
Emailed them twice over the last 2 weeks and just got absolutely no reply whatsoever , please don't tell me to submit this somewhere else like all your other replies, Specsavers Chartwell you suck and I wont be walking into another store ever!!!
Staff are friendly, helpful and knowledgeable. A quick process with them all being efficient in their roles.

Reply from Specsavers
This morning I went into Timaru specsavers and was greeted by Hey. My glasses had a broken arm due to my dog getting my glasses. She very quickly found a pair of frames that fitted my lenses perfectly. She was so helpful and solved my issue very quickly . One very happy customer thanks again Hey.

Reply from Specsavers
As indicated. Comfortable, professional, robust and to the point.

Reply from Specsavers
Eric, Maka, and Hilary, I just wanna say they were all perfect. This was my first time getting my eyes checked and getting a glasses, it was surprisingly comfortable and their energy is just top tier. At first I thought it would be awkward, but as the conversation grew, they were enthusiastic with their jokes and stories. Love Maka for his jokes, Hilary for her stories, and Eric for his calm aura!

Reply from Specsavers
Pretty average delivery time and so I ran out of lenses. Wouldn't use again

Reply from Specsavers
Staff were friendly, knowledgeable, efficient and helpful.

Reply from Specsavers
Specsavers the store always awesome every step of the way. Ordering contacts for them to then come from AU was dissappointing!

Reply from Specsavers
Good service, friendly staff, very helpful. Thanks to Steve Nicole and Michelle for being kind and offering help.

Reply from Specsavers
Too rushed. Not listening to needs. Wrong assumptions - wanted single vision glasses. They assumed I wanted progressive. Optician did not allow me to speak - she did most of the talking.

Reply from Specsavers
I was very impressed with the quality of service I received on my recent visit to Spec Savers Gisborne in obtaining reading an driving glasses which has improved my quality of life

Reply from Specsavers
I've been purchasing glasses from specsavers for the last 20 years, the 2 for $299 frame deal is fantastic. At my local specsavers, the staff are friendly and listen, and there is no shortage of staff available to help with frames and adjustments. The Optometrists are qualified and knowledgeable, so I have confidence in them, and they happily answer my questions on my changing eyesight and the best lens options. They aren't pushy for sales and have eased any concerns I have had. The 3 month guarantee period also gives one more confidence going with them. Great service and frames for the 2 for $299 price point!

Reply from Specsavers
Helpful friendly staff who are very good at their jobs. Thank you

Reply from Specsavers

Reply from Specsavers
The optician was skillful and professional.
Her assistant, Hannah, was absolutely brilliant with her people skills.

Reply from Specsavers
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