First time there. Pleasantly surprised. Everything run very smoothly. Plenty to occupy us. Lovely bar and relaxation area. Good views of the race tracks from many extremely comfy spots. Especially li... See more
Company replied
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Review summary
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The reason I gave 4 stars was because I had trouble in booking the treatment as I didn’t wanted to pay the £10 cancellation fee and the system didn’t let me to pay I was disappointed called the hote... See more
The Crown Plaza at Victoria Docks was great - especially the hotel staff in the bar and restaurant who couldn't do enough to serve us. However I've only given 4 stars because we had huge problems on... See more
Company replied
Lovely treatments and afternoon tea. My only issue they do not have robes for people who are tall and a size 18 small robe that didnt fit ruined my experiencd
Company replied
Company details
Written by the company
The leading central reservations & advice service for UK spas. Our easy to use website helps you to quickly find your perfect spa experience combined with our best price guarantee you can be confident of the BEST prices booking with us.
Find your indulgence with SpaSeekers
Written by the company
- Best Price Guarantee on UK wide spa experiences
- Choose from our nationwide selection of spa experiences including: Spa Day & Breaks, Deals & Gift Vouchers
- Spa Gift Vouchers from just £25
- Redeemable UK wide at around 500 locations
- Award winning customer service
- Free impartial advice & booking service
- Specialists in group bookings
- Book online or by phone
- Instant gift vouchers from £25
Contact info
4 Villiers Court, Copse Drive, Meriden Business Park, CV5 9RN, Coventry, United Kingdom
- www.spaseekers.com
4.3
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service Katie the advisor was so helpful and…
Katie the advisor was so helpful and booked my spa day at the Holiday Inn Corby as the HI never comply with how the validated code system works . She emailed me and rang me personally to sort it out. Well done her
18 August 2026
Reply from SpaSeekers.com
Hi Jane,
Thanks so much for the lovely review! Great to hear that Katie made the whole booking experience such an easy one to enable you to redeem your voucher.
We'll be sure to pass your kind words on to them, Katie be thrilled to know their care and dedication made such a difference!✨
Billie @SpaSeekers💜
Our confirmation stated the wrong…
Our confirmation stated the wrong arrival time of 10am rather than 1am, with no mention of a 4 hour time limit at the spa in Telford Hotel, this means our spa day is to feel rushed especially when lunch is between 12-2pm.
13 August 2026
Lovely place to go and relax and unwind…
Lovely place to go and relax and unwind would highly recommend them
17 August 2026
Reply from SpaSeekers.com
Hi Mrs Manning,
Thanks for the lovely review! We're so happy that you enjoyed your spa experience.
SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share your feedback about the venue.
We’ll make sure your comments are passed directly to the spa so they can share with their team.
Billie @ SpaSeekers💜
Easy Booking
The ease of dealing with Spa Seekers was great. They were very helpful and the booking of the venue was easy through them.
17 August 2026
Reply from SpaSeekers.com
Hi,
Thanks so much for the lovely review! Great to hear everything was sorted quickly and easily for you.
We’d love to welcome you back for another spa experience soon!
Billie @SpaSeekers💜
Absolutely amazing experience booking a…
Absolutely amazing experience booking a sunrise spa morning at Bailiffscourt all confirmed almost immediately.
17 August 2026
Reply from SpaSeekers.com
Hi Joanna,
Thanks for the lovely review! So glad that you had an amazing booking experience!
We hope you have a fab spa experience at Bailiffscourt Spa and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi Ruben,
Thank you for your lovely review.
We are really pleased to hear that your experience via our website was easy and you found the site easy to navigate.
We hope you had a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Easy to find exactly what you are…
Easy to find exactly what you are looking for and really good offers
12 August 2026
Reply from SpaSeekers.com
Hi Sarah,
Thank you for your wonderful review!
We’re delighted to hear that you found it easy to find exactly what you were looking for and enjoyed our great offers too! It’s fantastic to know we could make finding your perfect spa experience nice and simple.
Billie @ SpaSeekers 💜
Reply from SpaSeekers.com
Hi Miss Belcher,
We’re delighted to hear that you found our deals great value and your booking experience was easy!
We can't wait to welcome you back to SpaSeekers when booking your next experience.
Billie @SpaSeekers 💜
Very helpful assistant.
Ali was a Very helpful assistant who made the booking process easy,
17 August 2026
Reply from SpaSeekers.com
Hi Katalina,
Thank you so much for your lovely review.
We're delighted to hear you had such a positive experience with Ali. We'll be sure to pass your kind words on to them, Ali be thrilled to know their care and dedication made such a difference!✨
We hope you have a wonderful, relaxing spa break, and when you're ready to plan your next one, we'd love to help you again.
Billie @SpaSeekers 💜
Easy booking service.
17 August 2026
Reply from SpaSeekers.com
Hi Christopher,
Thank you for your lovely review on your booking serivce!
We're delighted to hear you had such a positive experience and we look forward to welcoming you back to SpaSeekers soon!
Billie @SpaSeekers💜
Freindly helpful
17 August 2026
Reply from SpaSeekers.com
Hi Catherine,
Thanks for the lovely review! So glad the team could get everything sorted for you.
We hope you have a fab spa experience and would love to welcome you back again soon!
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi Emilie,
Thank you so much for your lovely review!
We’re delighted to hear that you enjoyed the great choice of spas and offers available, and that you found booking with us easy and straightforward.
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi Quinplex,
Thank you so much for your lovely review!
We’re delighted to hear that you found our service both efficient and high quality. It’s always wonderful to know our customers have had a positive experience with us.
We would love to welcome you back again soon when you're ready to book your next spa experience!
Billie @ SpaSeekers💜
Reply from SpaSeekers.com
Hi Julie,
Thank you for your fabulous review!
We're delighted you has an easy booking experience and you made use of your birthday discount!
We hope that you have a wonderful time on your spa experience and we look forwrd to welcoming you back to SpaSeeker for your next escape!
Billie @ SpaSeekers 💜
Easy to book and good choice of venues…
Easy to book and good choice of venues on the website.
10 August 2026
Reply from SpaSeekers.com
Hi R,
Thank you for your fab review!
We’re so pleased to hear that you found booking with us easy and enjoyed the great choice of spa venues available on our website.
We hope you have a wonderful time at your chosen spa and look forward to helping you book your next relaxing escape!✨
Billie @ SpaSeekers 💜
SpaSeekers have really good deals
Really good deals. Lots of choice for dates to suit, and value for money. Would definitely reccomend SpaSeekers.
10 August 2026
Reply from SpaSeekers.com
Hi Mrs Gray,
Thank you so much for your lovely review!
We’re delighted to hear that you found our deals great value, with plenty of choice when it comes to finding a date that suits you. It’s fantastic to know you’d recommend SpaSeekers too!
We really appreciate your support and hope to welcome you back for another relaxing spa escape soon.✨
Billie @SpaSeekers💜
Did not get the treatments i bought
I bought the spa day the night before but when I went to the crowne plaza hotel they did not have availability for the treatments i had bought. I bought two treatments but they could only accommodate me for one treatment.
Would not recommend buying last minute.
14 August 2026
Reply from SpaSeekers.com
Hi Puja,
Thank you for sharing your experience, and we’re really sorry to hear about the disappointment caused during your spa day, particularly after booking at such short notice.
We can confirm that your experience has since been reviewed internally, and one of our agents has been in contact with you to assist and resolve the matter. We’re pleased that we’ve been able to address this with you directly.
Billie @ SpaSeekers 💜
Reply from SpaSeekers.com
Hi Karen,
Thank you for your review. SpaSeekers reviews are intended to reflect your experience with the SpaSeekers booking service. However, we appreciate you taking the time to share.
We hope that you had a lovely time on your spa exerpeince.
Billie @SpaSeekers💜
Brilliant offer
Brilliant offer. Service at Spa wonderful. Quick and easy to use discount.
11 August 2026
Reply from SpaSeekers.com
Hi SB,
Thanks for your lovely review!
We love hearing that you find booking your spa expeirence with us easy, with plenty of offers to choose from and everything nice and clear along the way. And making the most of a discount is always a bonus! ✨
We’ll look forward to welcoming you back for the next one!
Billie @SpaSeekers💜
Reply from SpaSeekers.com
Hi Jayne,
Thanks for the lovely review! We're so glad you found it easy to book your experience.
We hope to welcome you back again soon!
Billie @ SpaSeekers💜
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