Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long tim... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Representative we extremely patient and helpful. HOWEVER, I was told there was only ONE covered 12x35 space available. When visiting the facility I noted approximately 50 open spaces. Even if temporar... See more
The girl was very knowledgeable. I’d never heard of this service before. I thought I was calling a storage company, not an agency with knowledge of all available storage units. She explained all steps... See more
Everything about securing a storage unit at Storage Star in Meridian ID was easy, starting with the online booking. The unit was pristine, as was the entire facility. Pricing was fair; less than so... See more
Company details
- Self-Storage Facility
- Automobile Storage Facility
- Boat Storage Facility
- RV Storage Facility
- Storage Facility
Written by the company
SpareFoot is the largest marketplace for storage, making it simpler to move and store your stuff. Whether you're looking to overload your seasonal items long term, need storage for a couple months while you move, or want to store your small business equipment - we've got it all! You can even find space to store your car, RV or boat. Our Sparefoot search tool helps you find the best deals on storage facilities in your area. Our website lets you compare the most storage options nationwide. Simply insert your zip code, and we’ll compare and contrast all of your area’s most reputable storage facilities. Our convenient listings will outline all the features and benefits, allowing you to pick the best solution for your new apartment’s storage needs.
Written by the company
- Largest Inventory Online
- SpareFoot has the best selection of storage units online, with over 6,500+ facilities across the U.S. to choose from. Need specialty storage? We also offer wine storage, facilities with military discounts and storage for students.
- Find the Best Deals
- Book with SpareFoot to secure a great price online or by phone. Narrow your search by location, price, size or amenities, and we’ll help you find the best deals on storage, guaranteed.
- Storage Made Easy
- Quickly compare storage units near you in one simple place. Our comparison shopping tools let you browse exclusive reviews, photos and more so you can find the perfect match.
Contact info
3300 N Interstate Hwy 35 Suite 200, 78705, Austin, United States
- 1-877-691-0042
- www.sparefoot.com
4.2
Great
51K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertised as 24hr booking and thats…
Advertised as 24hr booking and thats not true. I booked and paid and had zero access then to be told completely that I have to wait to cancel till business hours annoying
26 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and seeing how we can make things right!
I Never used your facility
I Never used your facility.
I am using another facility that I am satisfied with.
Please do not contact me.
25 July 2026
Reply from SpareFoot
Thank you for your feedback. We understand that it was a challenging experience to have. One of our agents will be getting in touch with you to figure out where we went wrong, and how we can improve. We look forward to chatting with you to see how we can make things right.
Easy to use.
25 July 2026
The company that found a 10' X 20'…
The company that found a 10' X 20' garage (Public Storage ? ) set up a visit with SpareFoot. A call to SpareFoot identified that this proposed rental is an outdoor parking spot.
This caused considerable confusion and a lot of addition effort on my part.
24 July 2026
Worst customer service in the world…
Worst customer service in the world will tell you anything to get you to pay. When issues arise they say I can’t help you
24 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
Quick and easy.
24 July 2026
Booked by accident called and cancelled
24 July 2026
Reply from SpareFoot
Thank you for your feedback. We would like to learn more about your experience and to see if there is anything we can do to assist, so one of our agents will be reaching out to you shortly. We look forward to chatting with you and see how we can make things right!
difficulty finding the spot
i difficulty coordinating with the site agent and finding the entrance to site.
23 July 2026
The nice experience gentleman who helped me was very…
The gentleman who helped me was very nice and pleasant.
21 July 2026
Answered all of my questions and guided…
Answered all of my questions and guided me through the entire reservation and account setup process. Feel confident that I have a safe and secure rv parking site when I arrive in Seattle.
23 July 2026
The staff hooking proess location is
11 July 2026
Too soon to request review before even seeing it
You don't give customers a chance to even move in. HOW DO U REVIEW IT? Today my review is your facility needs an app to access. This is way too much. Pay then auto access with the app /easy . Not confusing
21 July 2026
No hassles no contract affordable…
No hassles no contract affordable priices get all done on line Wich is great so I truly recommend this place thanks again
21 July 2026
Knowledgeable and good customer service
21 July 2026
Newly renovated facility
Newly renovated facility, easy rental process. Unit was clean and as advertised
21 July 2026
Gloria was amazing
Gloria was amazing, and easy to work with, as was her coworker (Gina?). I give them both 5 ⭐️ for their professionalism and assistance. Unfortunately, the computer system is a mess and took a long time to process the reservation. Also, a customer should not have to pay separate admin fees when they are renting multiple units at the same time.
20 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.