I gad an issue with a picture I bought, very quick at responding to emails. They resolved the issue very quickly. Very happy with service
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I have ordered diamond paintings through spanydeals twice now. The first ordered I received was for three paintings, but I wasn’t able to do one of them because they accidentally sent the wrong diamon... See more
I had ordered the wrong size & asked for the order to be cancelled. Very quickly I had a reply, that they would help with correct size. I wanted a refund, explaining the reasons why, again I had a qui... See more
I ordered an picture with rhinestones and got normal drills. I contacted the company and after sending a second email they sorted my issue and were very apologetic. This. Was my first issue with the... See more
Picture
I gad an issue with a picture I bought, very quick at responding to emails. They resolved the issue very quickly. Very happy with service
Their team is amazing
I ordered a lot on their website. And I had a lot of questions. They were always super friendly and kind. They know what they are doing. They do an amazing job. They reply fast and try to help you as fast as possible. I am happy with their services and their products.
Support services
I had a question about the delivery countrys.
The answer to my question came very fast. The reply was very polite and help full.
Thank you for your quick response
Thank you for your quick response. I can wait to receive my order
The response time was excellent and the…
The response time was excellent and the issue resolved to my satisfaction. I will continue to enjoy ordering/receiving from this company.
I am very happy getting a response to…
I am very happy getting a response to my question. I hope I get my purchase in a timely manner and will give a review at that time.
Your response to my request to correct…
Your response to my request to correct my shipping address was handled so fast and efficiently! Thanks 😊
Now I look forward to fast delivery of my 3 diamond paintings.
Ordered some diamond art didn't take…
Ordered some diamond art didn't take long to arrive very happy with them thank you
I was concerned that my package was not…
I was concerned that my package was not arriving according to tracking. I wrote the company and they checked into it. It finally arrived and it was perfect. Thank you, great customer service!
One of the items I ordered was out and…
One of the items I ordered was out and they contacted me right away. They offered a quick solution. Your associate was very helpful and courteous. The customer service is very good.
I had a question about the arrival of…
I had a question about the arrival of my package and it was resolved immediately and they answered quickly and very professional
Refundable
I had ordered the wrong size & asked for the order to be cancelled. Very quickly I had a reply, that they would help with correct size. I wanted a refund, explaining the reasons why, again I had a quick reply that my money would be refunded. The email sender, was professional & understanding, and I thanked that person very much and apologised for any inconvenience that may have occurred. ☺
I ordered an picture with rhinestones…
I ordered an picture with rhinestones and got normal drills. I contacted the company and after sending a second email they sorted my issue and were very apologetic. This. Was my first issue with the company and look forward to getting more items from them.
I ordered a product which was then out…
I ordered a product which was then out of stock. I was contacted immediately to resolve the problem and replace the product. competent and fast in fulfilling the request. compliments!
Just got my first 4 kits in they look…
Just got my first 4 kits in they look beautiful!
My primary source for diamond paintings!
I have ordered diamond paintings through spanydeals twice now. The first ordered I received was for three paintings, but I wasn’t able to do one of them because they accidentally sent the wrong diamond set with it. However, when I reported the error, their communication was really good, and although it did take some time to receive the replacement package, they did follow through and even sent a replacement canvas as well! Initial shipping was faster than expected for both orders. Got a great deal on the orders too! Would definitely recommend. :)
Fantastic Service
Thank you for the excellent service. I received my order within 2 weeks. The product is exactly as advertised and I received my order within 2 weeks. This has been the fastest I ever received anything from China. Well done!
Thanks for the Help
First sorry Englisch isnt my First Language.
My Package got lost by the shipping, After contacting the Service, the Service Center was Great, they lookd where the Package Is and they shippt my Order once again. Thanks for the Great help.
I would Order every time again in this Shop . Thanks
They help so quickly and are super…
They help so quickly and are super respectful! The diamond paintings are beautiful and high quality!
Corrected the issue
They accidentally sent me the wrong canvas. They acknowledged their error and sent me the correct one in a timely manner. Good service with great selection of canvases
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