4 weeks later still no delivery and same bs excuse me”of we’re waiting for the item to come in stock” So why allow me to buy it and list it as available in the first place?
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest pur... See more
Company replied
Hello source customer service, I wanted to feedback re the most wonderful customer service from Joel, today. He was very professional, friendly and informative. He helped me decid... See more
Company replied
The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it. When we ordered the bike, we were amaze... See more
Company replied
Company details
Written by the company
The Source is 100% owned by riders which means you get friendly and honest advice all of the time. Great customer service, 24 hour Live Chat, same day shipping and the best range and prices around help us remain the World's largest BMX retailer.
Contact info
Maunsell Road, TN38 9NN, St Leonards On Sea, United Kingdom
- 01424460943
- www.sourcebmx.com
4.3
Excellent
11K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really easy to deal with
Really easy to deal with them and return unwanted items. Fast service with good communication
20 February 2024
Reply from Source BMX
Thanks for stopping by Alex, see you again!
Reply from Source BMX
Thank you for shopping with us Spencer, we hope to see you again soon 😊
Very happy one of the best places for BMX goods
I have been buying things from source bmx for awhile and they always have pretty good shipping times and good customer support. The quality of the parts does not disappoint for the price. Very satisfied with their shop app and how easy it is to track will continue to use source bmx because of their reliability.
27 February 2024
Unprompted review
Reply from Source BMX
Thanks for your continued support Ethan, we hope to see you again dude!
Reply from Source BMX
Thanks for stopping by Matt!
Shipping is SLOW
Shipping is SLOW, especially when compared to other smaller BMX shops….may be worth bearing in mind
10 February 2024
Reply from Source BMX
Thanks for your continued support, Myles 🙏🏻
Don't forget, we have plenty of express shipping options available to choose at checkout if you're ever in a hurry! 💪🏼
Reply from Source BMX
Thanks Chris, let us know if we can help with anything else.
I've recently made a number of…
I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest purchase of BSD Dust Forks & BSD ALVX Bars.. more purchases to be made in the near future, HUGE thank you to all at Source for making these goods available, reasonably priced high end products 👍🏼 Win Win
14 February 2024
Reply from Source BMX
Thanks for your review, please let us know if you need anything else and we will be happy to help.
fairdale risers
No issues what so ever. Place my order and it arrived a good day earlier than i thought it would take.
Order was spot on.
7 February 2024
Reply from Source BMX
Thanks Gary, enjoy your order dude!
Anthony from Customer service
Anthony from Customer service has been absolutely brilliant, really enjoyed shopping with him, he really knows his stuff and didn't give me conflicting information like other sites! Super friendly, definitely gained a new returning customer!
Thanks so much Anthony!
22 February 2024
Unprompted review
Reply from Source BMX
Thank you for this wonderful feedback Alex 🙏🏻Please feel welcome to shop with us anytime, and we look forward to seeing you again soon!
Orderd parts at work,got them delivered…
Orderd parts at work,got them delivered to home address,,all part wrapped up well n quick delivery
25 January 2024
Reply from Source BMX
Thanks Lloyd, enjoy your order!
I ordered it on a Sunday night and it…
I ordered it on a Sunday night and it came on the next Tuesday which I think is pretty fast and good and safe place to shop online definitely shopping with them again
4 February 2024
Reply from Source BMX
Thanks Dan, let us know if you need anything else.
Best chain and chainbreaker.
I used two cheap toolbox chainbreakers,both broke,I purchased the shadow interlock chain,and the shadow interlock chainbreaker,it did the job first time,no problems, source we're prompt with delivery,no mistakes, very happy.
7 February 2024
Reply from Source BMX
Thanks for stopping by Alec, see you again soon!
5 year old bmx fan
After searching everywhere for a bmx for a 5 year old who insisted on having a bmx for his birthday. Source came up trumps. Delivery was quicker that expected and he absolutely loves his bike. Thank you so much.
5 February 2024
Reply from Source BMX
Thanks Keira, enjoy the new bike! See you again!
Pleasant trained staff knowledgeable…
Pleasant trained staff knowledgeable about product, your assistance was appreciated
5 February 2024
Reply from Source BMX
Thanks for stopping by, see you again soon!
Reply from Source BMX
Thank you for shopping with us, Liam 🙏🏻 We look forward to seeing you again soon!
Reply from Source BMX
Thank you for shopping with us Fred, we hope to see you again soon!
Huge selection of products at a great…
Huge selection of products at a great price with great customer service.
Just keep doing what your doing guys.
4 February 2024
Reply from Source BMX
Thanks for your continued support, Darren 👊🏼
Great service
Great service
Quick delivery time
I was not to happy about the delivery cost for such a small and inexpensive item delivery was more than the purchase price
Other than that great to deal with
3 February 2024
Reply from Source BMX
Thanks for your review, Michael. We value your feedback and will take this into consideration when we next evaluate our shipping options. We hope to see you again soon!
Excellent as always
Excellent as always. Fast delivery and guys that know their stuff. There isn’t really a better site out there for bmx.
All the best lads
Keep riding
27 January 2024
Reply from Source BMX
Thanks Peter, see you again!
Unfortunately item not received.
Unfortunately item not received.
A refund for undelivered item or replacement would be the ideal resolution
3 February 2024
Reply from Source BMX
Thank you for your review Struck. Our apologies for this unfortunate incident. An investigation is on-going with Royal Mail and a full refund has been issued back to you for the missing goods.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.