Source BMX Reviews 11,298

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

4 weeks later still no delivery and same bs excuse me”of we’re waiting for the item to come in stock” So why allow me to buy it and list it as available in the first place?

Rated 5 out of 5 stars

I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest pur... See more

Company replied

Rated 5 out of 5 stars

Hello source customer service, I wanted to feedback re the most wonderful customer service from Joel, today. He was very professional, friendly and informative. He helped me decid... See more

Company replied

Rated 5 out of 5 stars

The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it. When we ordered the bike, we were amaze... See more

Company replied

Company details

  1. Bicycle Store
  2. BMX Park
  3. Skateboard Park

Written by the company

The Source is 100% owned by riders which means you get friendly and honest advice all of the time. Great customer service, 24 hour Live Chat, same day shipping and the best range and prices around help us remain the World's largest BMX retailer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Needed new bars so I got some and yeah…

Needed new bars so I got some and yeah I’m happy with them , just the box was damaged when I received the parcel but is fine thanks

2 March 2024
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Reply from Source BMX

Thanks for your review, David. Please let our team know anytime if you receive a damaged delivery and we'll be eager to help 💪🏼 We hope to see you again soon!

Rated 5 out of 5 stars

Great online BMX store

Great online BMX store. Have bought loads of new parts from here and always an easy to use website and quick delivery.

They also give great advice and help.

Source Park is also a great place to go.

Can’t recommend Source highly enough.

29 February 2024
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Reply from Source BMX

Thanks Mark, we appreciate you stopping by and leaving us a review!

Rated 5 out of 5 stars

Great products and service

Great products, fast delivery.
One of the items I ordered wasn't compatible with my bike. Easy return process and replacement item was received quickly, along with the price difference being refunded without hesitation.
Great service, thanks! :)

23 February 2024
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Reply from Source BMX

Thanks Ste, let us know if you need anything else.

Rated 5 out of 5 stars

Top notch service, parts, and prices.

Over the last couple years I've been fortunate enough to purchase parts and complete bikes from source. Hands down the best out there! Always my first stop when shopping. Customer service has never disappointed when I needed to change an order on the fly. Cheers to source.

4 March 2024
Unprompted review
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Reply from Source BMX

Thanks Dan, let us know if you need anything else!

Rated 4 out of 5 stars

Great service

Great service, fast delivery. The bike was dispatched the day after I ordered it. Unfortunately, the rear wheel took a hit at some point during delivery and the rim has scratches on it. I will feedback as maybe Haro can add further protection to their packaging.

20 February 2024
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Reply from Source BMX

Thanks for your review Johnathan, our customer service team are already in contact regarding the issue and is currently waiting for a response.

Rated 5 out of 5 stars

Super Helpful

Didn't know what BB to buy for my GT. Gave them a call, was advised what I needed. Part arrived in 2 days.

26 February 2024
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Reply from Source BMX

Thanks Paul, you can always count on the SourceBMX team!

Rated 5 out of 5 stars

Highly recommend

Great choice, app and speedy delivery as promised. Never experienced any issues and is now my go to shop.

25 February 2024
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Reply from Source BMX

Thanks Mark, let us know if we can help with anything else!

Rated 5 out of 5 stars

Simple order process

Simple order process, very fast delivery. Super pleased with my new bike it is just as pictured on the web site.

24 February 2024
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Reply from Source BMX

Thanks Mr Anderson, enjoy the new bike!

Rated 5 out of 5 stars

Source good choice of parts

Source had the widest choice of bmx parts for the best price. We shopped for some sale items and saved even more! Items are tracked so you know when the are coming. Thank you!

18 February 2024
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Reply from Source BMX

Thanks Mrs Stones, see you again!

Rated 5 out of 5 stars

Excellent Experience

As usual, an excellent experience with SourceBMX. Service is quick by professionals who'll get in touch with any queries. Highly recommended.

18 February 2024
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Reply from Source BMX

Thanks for your order and review!

Rated 5 out of 5 stars

Great bike and brilliant price

The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it.
When we ordered the bike, we were amazed it was delivered within 3 days, as we thought it would take longer. We would highly recommend this company, as after asking a few questions before buying they responded within the hour. We won’t hesitate to buy again

14 February 2024
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Reply from Source BMX

Thanks Angela, we hope your Grandson enjoys his new bike!

Rated 5 out of 5 stars

Quick delivery

Quick delivery, questions answered promptly and considered on chat, fairly priced products, thanks guys! 😀 👊

22 February 2024
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Reply from Source BMX

Thanks Fiona, let us know if we can help with anything else!

Rated 5 out of 5 stars

Super helpful when I called for advise…

Super helpful when I called for advise on size . Bike was on standard 5 day delivery and arrived in 2 amazing service.Very happy with purchase my son loves his new bike.would definitely recommend and use again. Thank you so much!!

21 February 2024
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Reply from Source BMX

Thanks Jamie, we hope to see you again!

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