They don't respond.
I purchased MS Office from Software King. Everything was fine. I had no problems until several months later. My computer was malfunctioning and it had to be restored. This means I lost the software. I tried redownloading the software using the link they provided, but it doesn't work anymore. I've emailed their sales department (they don't have an email for customer service) THREE TIMES and I haven't heard back from them. I've searched all over the damn internet and I've found ONE phone number. I gave that number a call... and suddenly I was in a conference call... in which I was the only member. I was on hold for 12 minutes and not a single person answered. ALL I WANT IS TO USE THE SOFTWARE I PURCHASED.








