I am writhing this review because of the incredible after sale service they provided. My wife bought an expensive down sleeping bag. She opened this bag during our holiday. The bag had a really bad... See more
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Ordered Salomon hiking shoes. Good choice of different shoes, sizes and colors. Correct price. Shipped within two days. Also appreciated that the original Salomon box was put in a another indistinct... See more
The track and trace information from DPD was not completely reliable. My package was still supposed to be in France, but it had already been delivered to me. Other than that, I am very satisfied. The... See more
They were pretty fast to get the payment and too slow to see that I cancelled the order on time They still delivered, ignored my cancellation, and I am still waiting , almost 3 weeks to get my mone... See more
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Company details
About SNOWLEADER
Written by the company
Snowleader, votre e-shop outdoor.
Snowleader vous propose la vente en ligne d’équipements et de vêtements techniques pour la montagne.
Découvrez toute notre offre ski, ski de randonnée, snowboard, trail-running, randonnée pédestre, camping et notre gamme lifestyle.
3 univers sont proposés sur le site :
SNOW
OUTDOOR
CITY
- Plus de 40 000 références et 500 marques
- Un service client premium à votre écoute avec des experts produits
- Un cadeau offert dès 299 euros d’achats
- Livraison express et retours possibles sous 60 jours
Nous sommes des passionnés d’outdoor et nous donnons le meilleur pour vous conseiller et pour vous proposer des produits techniques au bon prix.
Contact info
4, Allée du Parmelan, 74370, Epagny Metz-Tessy, France
- 078150674
- www.snowleader.be
4.1
Great
5K reviews
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Service rapide et competent
5 June 2023
Ordered from Belgium and as many times…
Ordered from Belgium and as many times in the past, perfect delivery
5 May 2023
Super rapide et top merci
16 April 2023
Delivery faster than announced -- super price
Delivery faster than announced. I knew the boots so no surprises there. Very good price!
10 April 2023
parfait parfait
7 April 2023
Service impeccable
Service impeccable, les marques vendues sont excellentes, rien à redire.
19 March 2023
Delivery took longer than expected
Delivery took longer than expected. Light scratches on my new ski poles.
3 March 2023
Fully satisfied!
Correct handled. Well arranged express shipping. All items received were according the description on the website.
29 January 2023
Very good service
Very good service. I made a mistake in my order and the customer service immediately helped me. Product was also like on the pictures. Would recommend
31 January 2023
Good price/quality ratio from their…
Good price/quality ratio from their snowleader products.
14 December 2022
Service parfait
11 December 2022
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Expire date of product exceeded
1 August 2022
Reply from SNOWLEADER
Hi Marc,
We are deeply sorry for this issue.
Our Customer Service will get in contact with you today regarding this problem.
Best regards,
The Snowleader Team
Efficient and good value!
30 March 2022
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