Thanks nap for an amazing experience. Everything is went very well payments are easy to make and I am able to have the rims I've been wanting. Thank you for refinancing me again also and letting me st... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love snap it needs and gives me the time like need to pay off certain items and I never go over the hundred days. My bill is always paid before the time and thanks to snap. I have a 850s credit scor... See more
Company replied
Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more
Company replied
The name of this company says it all. I had a great experience. From Application to Approval to Actual Repair of my car. Everything was as quick as a "SNAP" of the finger. I would recommen... See more
Company replied
Company details
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was able to purchase tires and pay later
13 April 2026
Reply from Snap Finance
We're happy to hear that you were able to purchase tires and pay later. Thank you for your positive feedback; we appreciate it.
Quick application and Fair Credit amount
The application process was simple and quick, and completing the required qualification information was straightforward. A generous credit amount was approved without any issues or need for additional verification. The shopping experience after approval was easy and seamless, and the buyout option was very reasonable. I would recommend this to anyone.
7 April 2026
Reply from Snap Finance
We're happy to hear that the application process was simple, quick, and straightforward. We're also glad you found the shopping experience easy and seamless. Thank you for recommending us!
If I could give none I would horrible…
If I could give none I would horrible compatible all around frim the app not working the business I went through lied and didn't show full paperwork or full detail and snap didn't process my my payment never tried actually there's proof for me and my lady's account than turned around and said we did.t qualify for 90 day cash price bkz the snap program purposely screwed i would definitely not recommend this horrible app they will screw you so bad terrible company I wish everyone can read this and understand
16 July 2025
Unprompted review
Reply from Snap Finance
Joey, we tried looking up your account to see what happened. Unfortunately, we were unable to locate your account with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re thrilled to hear you had an excellent and outstanding experience. Your feedback truly means a lot to us!
Prompt and courtesy
27 March 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear you experienced prompt and courteous service—that’s exactly what we strive for!
We truly appreciate your feedback and your support!
Reply from Snap Finance
We're happy to hear that your experience was quick and your approval was easy. Thank you for your positive feedback!
very easy quick and gave the best rate.
15 April 2026
Reply from Snap Finance
We're happy to hear that your experience was easy and quick, and that you received a great rate. Thank you for your positive feedback!
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We love the 100%—it means a lot to us! We truly appreciate your support and your feedback!
They helped.. kinda.
They helped, true, but they take out the money at 2 in the damn morning. I dont get paid until later in the day. I dont get to eat lunch on my 16 hour shift because they don't understand the concept of time.
15 April 2026
Unprompted review
Reply from Snap Finance
Dustin, we tried looking up your account to see what happened. Unfortunately, we were unable to locate your account with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
The best
The best in the world for trusting in me and giving me a chance to enjoy my Saxophone
15 April 2026
Reply from Snap Finance
We're happy to hear that you're enjoying your saxophone! Thank you for trusting in us and giving us the chance to be a part of your musical journey.
Reply from Snap Finance
We're happy to hear that your experience was great, speedy, and easy. Thank you for sharing your positive feedback with us; we appreciate it.
It was fast and quick as well though…
It was fast and quick as well though the amount I had was below what I expected.
It’s a good start though.
1 April 2026
Reply from Snap Finance
We appreciate you taking the time to share your thoughts. We're glad it was fast and quick for you. We'll look into the amount you received. Thanks for the feedback!
Everything was Very Quick and Easy.
10 April 2026
Reply from Snap Finance
We're happy the process was quick and easy for you. Thank you for your positive feedback; we greatly appreciate it.
Reply from Snap Finance
We're happy to hear that your experience was quick and easy. Thank you for your positive feedback; we appreciate it a lot.
Reply from Snap Finance
We are happy to hear that we could assist you. Thank you for sharing your positive experience with us.
My car was not fixed as promised.took…
My car was not fixed as promised.took the car back because I had check engine light still on. I took it back to be looked at and it sit there for eight hours and no one looked at it . they did not do a professional job and took my money.
13 April 2026
Reply from Snap Finance
Larry, we would like to work with you to see how we can help. We tried to reach out to you to discuss your concerns, but unfortunately, we were unable to connect. Can you please share your experience with us? You can send us a direct message or call us at (877) 557-3769.
Everything went smooth with the process…
Everything went smooth with the process in the store I went in saw just what I needed and checking out was also smooth didn’t take long. I loved that experience
4 April 2026
Reply from Snap Finance
We're happy to hear that you found exactly what you needed and that your checkout was quick and easy. Thank you for sharing your positive experience with us!
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear Snap has been an easy financial solution for you. Making things simple and convenient is exactly what we strive for.
We truly appreciate your feedback and your support!
Reply from Snap Finance
We appreciate you taking the time to leave us feedback. We're happy to hear that you received a prompt response from our team.
Likes and dislikes the convenience of finding…
I like the convenience of finding stores and buying goods and services however the misunderstanding regarding lease amounts are not clear.
3 April 2026
Reply from Snap Finance
We appreciate your feedback and are glad you find value in our services. We'll review how lease amounts are presented to ensure clarity and avoid misunderstandings.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.