Thanks nap for an amazing experience. Everything is went very well payments are easy to make and I am able to have the rims I've been wanting. Thank you for refinancing me again also and letting me st... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love snap it needs and gives me the time like need to pay off certain items and I never go over the hundred days. My bill is always paid before the time and thanks to snap. I have a 850s credit scor... See more
Company replied
Being able to pay off the loan within 90 days to avoid interest charges was extremely helpful. Also calling customer service to set up the payment plan to pay off the load within the 90 days went very... See more
Company replied
The name of this company says it all. I had a great experience. From Application to Approval to Actual Repair of my car. Everything was as quick as a "SNAP" of the finger. I would recommen... See more
Company replied
Company details
Written by the company
Snap Finance harnesses the power of data to empower consumers of all credit types to get what they need. Launched in 2012, Snap’s technology utilizes more than a decade of data, machine learning, and nontraditional risk variables to create a proprietary platform that looks at each customer through a more holistic lens. Snap’s lease-to-own and credit solutions are changing the face and pace of consumer retail finance. For more information, visit snapfinance.com.
Contact info
PO Box 26561, 84126, Salt Lake City, United States
- 877-557-3769
- customer@snapfinance.com
- www.snapfinance.com
4.5
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Charged Early
I did not like being charged before I received the merchandise. That was offensive and not good customer service.
7 April 2026
Reply from Snap Finance
Lashawnda , we would like to work with you to see how we can help. We tried to reach out to you to discuss your concerns, but unfortunately, we were unable to connect. Can you please share your experience with us? You can send us a direct message or call us at (877) 557-3769.
They willing to help me with my…
They willing to help me with my purchase at Nebraska furniture.
18 April 2026
Reply from Snap Finance
We're happy to hear that we could assist you with your Nebraska Furniture purchase. Thank you for sharing your positive experience with us!
Snap Finance helped me out without any…
Snap Finance helped me out without any problems.
10 April 2026
Reply from Snap Finance
We're happy that we could assist you without any issues. Thank you for sharing your positive experience with our services!
Reply from Snap Finance
We're happy to hear that you consistently have a great experience working with us. Thank you for your positive feedback; we appreciate it.
This is my 2nd time with Snap Finance
This is my 2nd time with Snap Finance. Their terms and charges are reasonable and not that high interest. A good quality also of the items that I loan from them.
1 April 2026
Reply from Snap Finance
We're happy to hear that you find our terms and charges reasonable. Thank you for sharing your positive experience with our services and the quality of items.
Love this app
17 April 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re so glad to hear you love the app! Your support and feedback truly mean a lot to us.
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear you’re happy with the product. Your feedback means a lot, and we truly appreciate your support!
Excellent and great customer service…
Excellent and great customer service and assistance with purcheses.
17 April 2026
Reply from Snap Finance
We appreciate your positive feedback and we're glad you were happy with our customer service and assistance during your purchases.
Could not understand my assistant
Could not understand my assistant. I don't think she understood my issue
16 April 2026
Reply from Snap Finance
Rocky, we tried looking up your account to see what happened, unfortunately we were unable to locate your specific account, with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Unable to log into my account
Unable to log into my account. Missed the 100-day option because of it. I chatted with someone there and they disconnected from me. I attempted to call customer service and was on hold for 15 minutes then they hung up on me saying due to covid they were short staffed. Something is off with this company.
17 April 2026
Unprompted review
Reply from Snap Finance
Patrick, we tried looking up your account to see what happened, unfortunately we were unable to locate your account with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Easy application
1 April 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear you found the application process easy—that’s exactly what we aim for!
We truly appreciate your feedback and your support!
I cannot finalize my rrpair purchase
I cannot finalize my rrpair purchase. Aftdr i put in my birtday and the last four digits of my ssn number it tells me its a error and I can't go any furthrt.
15 April 2026
Reply from Snap Finance
Thank you for your feedback—we sincerely apologize for any inconvenience you experienced.
We’re glad to see that your purchase has been completed and that our team was able to assist you. If there’s anything further, we can help with, please don’t hesitate to reach out.
Our team is available Monday through Friday, 7:00 AM to 7:00 PM (MST) at (877) 557-3769. We’re always here to help!
App was easy to navigate.
App was easy to navigate.
My information was saved & all I needed to do was update it.
6 April 2026
Reply from Snap Finance
We're glad the app was easy to navigate, and your information was saved, making updates simple. Thank you for your positive feedback!
Very helpful
9 April 2026
Reply from Snap Finance
Thank you for the 4-star review! 🌟
We’re glad to hear you found our service very helpful. We truly appreciate your feedback and your support!
Was able to purchase tires and pay later
13 April 2026
Reply from Snap Finance
We're happy to hear that you were able to purchase tires and pay later. Thank you for your positive feedback; we appreciate it.
Quick application and Fair Credit amount
The application process was simple and quick, and completing the required qualification information was straightforward. A generous credit amount was approved without any issues or need for additional verification. The shopping experience after approval was easy and seamless, and the buyout option was very reasonable. I would recommend this to anyone.
7 April 2026
Reply from Snap Finance
We're happy to hear that the application process was simple, quick, and straightforward. We're also glad you found the shopping experience easy and seamless. Thank you for recommending us!
If I could give none I would horrible…
If I could give none I would horrible compatible all around frim the app not working the business I went through lied and didn't show full paperwork or full detail and snap didn't process my my payment never tried actually there's proof for me and my lady's account than turned around and said we did.t qualify for 90 day cash price bkz the snap program purposely screwed i would definitely not recommend this horrible app they will screw you so bad terrible company I wish everyone can read this and understand
16 July 2025
Unprompted review
Reply from Snap Finance
Joey, we tried looking up your account to see what happened. Unfortunately, we were unable to locate your account with the information provided. Can you please send us a direct message with more information? You can chat with us at www.customer.snapfinance.com by clicking on the green "chat" icon or call us at (877) 557-3769.
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re thrilled to hear you had an excellent and outstanding experience. Your feedback truly means a lot to us!
Prompt and courtesy
27 March 2026
Reply from Snap Finance
Thank you for the 5-star review! 🌟
We’re glad to hear you experienced prompt and courteous service—that’s exactly what we strive for!
We truly appreciate your feedback and your support!
Reply from Snap Finance
We're happy to hear that your experience was quick and your approval was easy. Thank you for your positive feedback!
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