prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
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The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
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Company details
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37K reviews
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Another successful purchase
Used many times and service was excellent as always. Ordering is very straightforward and delivery as promised. Will definitely use again and recommend to others
27 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Andrew,
Thank you so much for your fantastic review! 😊
We're pleased to hear that you've used Smoke-King many times and that the service has been excellent every time. It's great to know you find ordering straightforward and that your deliveries arrive as promised.
Thank you for your continued support and for recommending us to others — it really means a lot to the whole team!
We look forward to helping you again soon.
Vicky
Smoke King
Five star!
Five stars! - Long time pipe smoker here. Due to my local tobacconist closing down and there being no alternative options in my area, I turned to these guys and ordered online. Very smooth process. I had a questions which they answered within the hour, even going as far as to call me to ensure everything was okay. Received my order the very next day (enjoying a bowl of Stormy South as e speak!) Plenty of selection on the site, and if you're an avid pipe smokers like me, there are a ton of blends, classic and aromatic to choose from. Thank you Smoke King!
29 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Mick,
Thank you so much for your fantastic five-star review! 😊
We're pleased to hear that, after losing your local tobacconist, you found Smoke-King and had such a smooth experience ordering online. It's especially lovely to hear that we were able to answer your question quickly and even give you a call to make sure everything was okay.
We're also pleased that your order arrived the very next day — and that you're already enjoying a bowl of Stormy South as you write your review!
We know how important it is for pipe smokers to have plenty of choice, so we're really pleased you found our range of classic and aromatic blends to your liking.
Thank you for choosing Smoke-King and for your wonderful support. We're very happy to have you as a customer and look forward to helping you discover plenty more blends!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Nicholas,
Thank you so much for your lovely review! 😊
We're pleased to hear your second order was just as good as the first and arrived exactly on time. It's fantastic to know everything was perfect!
We really appreciate your continued support and look forward to helping you again soon!
Vicky
Smoke King
Happy customer
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will definitely buy them again. Would be nice to get a free gift with a order every now and then 😉 haven't had a problem yet so dont know what the customer service is like (which is a good thing) definitely recommend
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ross,
Thank you so much for your fantastic and detailed review! 😊
We're pleased to hear your order arrived quickly and was securely packaged, and that you appreciated the Boveda pack included with your cigars.
It's fantastic to hear you've tried the full range of Smoke-King cigars and were pleasantly surprised! We're really pleased to know you'll be buying them again.
And we hear you on the free gift! 😉 We do like to add little extras to orders where we can, so keep your fingers crossed!
It's also great to hear you've never needed our customer service — that's definitely a good thing! 😄 Thank you for recommending Smoke-King and for your continued support.
We look forward to keeping you stocked up!
Vicky
Smoke King
Great cigars to celebrate my birthday.
25 July 2026
Reply from Smoke-King Online Tobacconist
Hello James,
Thank you so much for your lovely review! 😊
We're pleased to hear you chose our cigars to help celebrate your birthday! 🎉We hope you had a fantastic day and thoroughly enjoyed the cigars.
Thank you for choosing Smoke-King, and we look forward to helping you celebrate many more occasions!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Joseph,
Thank you so much for your fantastic review! 😊
We're pleased to hear you're happy with the cigars and our fast delivery times.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
I liked the ease of verifying your age…
I liked the ease of verifying your age and fast delivery. Website is well structured too
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Scott,
Thank you so much for your lovely review! 😊
We're glad to hear you found the age verification process straightforward, our website well structured, and the delivery nice and speedy.
We really appreciate your kind words and support. Thank you for choosing Smoke-King, and we look forward to helping you again soon
Vicky
Smoke King
I can't always get out so Smoke king…
I can't always get out so Smoke king will deliver. This really is the most trusted tobacco online shop in the UK. Been using them for about two years now. Also my friend needs stuff for his pipe and I look and see what to buy him for XMAS!!
21 July 2026
Reply from Smoke-King Online Tobacconist
Hello Marti,
Thank you so much for your wonderful review! 😊
We're pleased to hear that Smoke-King has become a trusted online tobacconist for you over the past two years. We're pleased that our delivery service makes things easier when you're not always able to get out.
It's also lovely to hear you're using us to find treats for your friend and his pipe — sounds like his Christmas shopping is already sorted! 🎄🎁
Thank you for your continued support and for such a fantastic recommendation. It really means a lot to the whole Smoke-King team!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Richard,
Thank you so much for your lovely review! 😊
We're glad to hear you found our website easy to use and well thought out, and that you're happy with the products we offer.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Mr Hamilton,
Thank you so much for your fantastic review! 😊
We're glad to hear you're pleased with the quality of our products and our selection. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Rapid delivery. Great quality.
Rapid delivery, exactly as the website said it would be. Quality cigars. Well packaged and good quality. Description was spot on.
22 August 2026
Reply from Smoke-King Online Tobacconist
Hello Ryan,
Thank you so much for your fantastic review! 😊
We're glad to hear your order arrived rapidly and exactly as promised. It's great to know you were impressed with the quality of the cigars, secure packaging and that the product description was spot on.
We really appreciate your kind words and support. Thank you for choosing Smoke-King, and we look forward to helping you again soon!
Vicky
Smoke King
Very straight forward website
Very straight forward website, great varied selection, good prices than my previous site I used to use and great delivery options.
Very nice people to deal with.
Keep up the great work.
Highly recommend.
17 August 2026
Reply from Smoke-King Online Tobacconist
Hello Paul,
Thank you so much for your fantastic review! 😊
We're pleased to hear you found our website straightforward to use and were impressed with the variety of products, prices and delivery options. It's especially lovely to hear that you found our team so nice to deal with!
Thank you for making Smoke-King your new go-to tobacconist and for recommending us. Your support really means a lot to the whole team.
We'll certainly keep up the great work!
Vicky
Smoke King
Lovely people
21 August 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you so much for your lovely review! 😊
We're happy to hear you found our team so friendly. Your kind words mean a lot to us!
Thank you for choosing Smoke-King and for your support. We look forward to helping you again soon!
Vicky
Smoke King
Excellent
Excellent, quick service. I haven't actually lit a cigar yet, but they smell great and look good in my humidor!
28 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Dan,
Thank you so much for your lovely review! 😊
We're pleased to hear you were impressed with our quick and efficient service. It's great to know the cigars are looking and smelling fantastic in your humidor!
We hope you thoroughly enjoy them when you eventually light one up. We look forward to hearing what you think!
Thank you for choosing Smoke-King and for your support
Vicky
Smoke King
Great cigars
Great cigars, swift delivery and website easy to use what more can we say 👍👍👍👍
21 August 2026
Reply from Smoke-King Online Tobacconist
Hello Kerry,
Thank you so much for your fantastic review! 😊
We're pleased to hear you're happy with the cigars, swift delivery and easy-to-use website. Sounds like we've got the important things covered!
Thank you for choosing Smoke-King and for your brilliant support. We look forward to helping you again soon!
Vicky
Smoke King
Prompt and efficient service
Prompt and efficient service, with a wonderful standard of proxy
21 August 2026
Reply from Smoke-King Online Tobacconist
Hello Andrea,
Thank you so much for your lovely review! 😊
We're glad to hear you were pleased with our prompt and efficient service, and that you were happy with the quality of our products.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
I have used the company for sometime
I have used the company for sometime. Thr cigars are always delivered on time. I am disappointed that DPD are no longer delivering as they were excellent.
20 August 2026
Reply from Smoke-King Online Tobacconist
Hello Phyllis,
hank you for your continued support and for taking the time to leave us a review! 😊
We're pleased to hear that your cigars have always arrived on time and that you've been happy with our service over the years.
We completely understand your disappointment regarding the change in delivery arrangements, especially as you had such a good experience with DPD previously. We really appreciate you sharing this feedback with us, and we'll certainly take your comments on board.
Thank you again for your loyalty to Smoke-King. We look forward to continuing to help you with your orders!
Vicky
Smoke King
Clear website and quick delivery
Clear website and quick delivery. Placed two orders but one by mistake. Call back received and because the wrong order had not been processed I was given a refund with no quibble.
21 August 2026
Reply from Smoke-King Online Tobacconist
Hello David,
Thank you so much for your fantastic review! 😊
We're delighted to hear you found our website clear and easy to use, and that your deliveries were quick.
We're also pleased we were able to catch the duplicate order before it was processed and arrange your refund without any hassle. We're always happy to help where we can!
Thank you for choosing Smoke-King and for taking the time to share your experience. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Absolutely Brilliant fantastic 🥇🎖🌟👍😎
Absolutely Brilliant fantastic 👏 👌 superb 🎖.
🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
10 🌟rated for quality at its very very best 🥇
The tobacco is amazing it so smooth it's the best I've tasted 😋.
The prices are so much cheaper than the shops too.
Plus next day delivery is spot on 🎖.
Many many thank to all the staff
🎖🎖🎖🎖🎖🎖🎖🎖🎖🎖
29 July 2026
Reply from Smoke-King Online Tobacconist
Hello Paul,
Thank you so much for your absolutely fantastic review! 😊
We're pleased to hear you think our tobacco is amazing and that you've found it to be the smoothest and best you've tasted! It's also wonderful to know you're happy with our prices and that the next-day delivery was spot on.
Your kind words and generous rating mean a great deal to the whole team. We'll be sure to pass your thanks on to everyone.
Thank you for choosing Smoke-King and for your fantastic support. We look forward to helping you again soon!
Vicky
Smoke King
Deliveries
Although I think Smoke King is a convenient and offers a good service I would query your use of DPD as a courier. Your service is next day delivery, however 3 times now DPD have not delivered as promised and my last order they delivered to a post office instead of my home. This was extremely difficult for me to collect.
According to the Post Office, DPD do this many times as it saves them time rather than deliver to home addresses. This matter should be resolved or customers will move away from using Smoke King
28 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Lynn,
Thank you for taking the time to leave such detailed feedback.
We're pleased to hear that you find Smoke-King convenient and that you're happy with the service we provide, but we're very sorry to hear about the repeated problems you've experienced with DPD.
We completely understand your frustration, particularly as this has now happened on three occasions and your latest parcel was taken to a Post Office rather than being delivered to your home. We appreciate how difficult this must have been for you to collect.
We take comments like yours very seriously, especially when the delivery service affects your overall experience with us. We will pass your feedback on to our delivery team and raise your concerns with DPD, particularly regarding parcels being redirected to collection points rather than being delivered to the customer's address.
We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention. We hope we can restore your confidence in our service and continue to have you as a Smoke-King customer.
Vicky
Smoke King
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