smartwareco.com.au Reviews 

97
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

How I wish I had looked at the reviews before purchasing. Had watch in November and it wouldn't charge then discovered the heart rate and blood pressure not even remotely accurate the temperature. Has... See more

Rated 1 out of 5 stars

If I could do no stars I would. Advertised as Australian company but crap products from China arrived. I purchased two smartwatches and they didnt work properly from the moment I got them. Sp... See more

Rated 1 out of 5 stars

Ordered a watch which was advertised as having health monitoring but the watch did not after numerous emails company admit but willing to refund 10 dollars only and will not refund or return the watc... See more

Rated 1 out of 5 stars

Stay away from this place - I made an order in Jan 2025 and despite them advising the order had been sent and then resent (three times), it never arrived. I am now trying to obtain a refund but you ca... See more


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1.2

Bad

TrustScore 1 out of 5

97 reviews

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No recent history of asking for reviews

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1.2

All reviews

(97)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smart Watch

Bought the Smart watch for my wife and she loves it works very well, helping her to keep track on her steps and activity all day.

10 January 2022
Rated 1 out of 5 stars

The watch that was purchased was needed…

The watch that was purchased was needed by a specific date for me to be able to gift it to someone for Xmas. When I reviewed the estimated delivery date on ordering, there was more than ample time for me to receive it. Might as well not have given a delivery date. The watch was received way past the date estimated and is now still sitting at my house unopened. I had to race out and buy another gift for that person.

10 January 2022
Rated 1 out of 5 stars

Worse customer service I have ever…

Worse customer service I have ever encountered. Watches are fake with poor app that are not the “style” advertised at all. They say 90 money back guaranteed, but when I wanted a refund, could not get an answer.

10 January 2022
Unprompted review
Rated 1 out of 5 stars

Watch faulty

Watch sent in good time. Except watch is damaged and won’t charge. I’ve sent two emails with photo of fault, no response so far.

6 January 2022
Rated 1 out of 5 stars

Terrible

Terrible. Took weeks and weeks for products to arrive and when they did they didn't work.

3 January 2022
Rated 1 out of 5 stars

Lasted two days

The watch took 9 days to even get posted then worked for two days before dying. Our daughter is very disappointed. Wouldn’t recommend at all. I will be asking for a refund.

1 January 2022
Rated 4 out of 5 stars

Well done Smartware

I had a lot of problems with my watch but each time I emailed my questions were answered promptly and help given, however, it just didn't work out and the company and I came to a mutual agreement. Very good understanding people to deal with, thank you

22 December 2021
Rated 1 out of 5 stars

Dummy watch (Fake)

The watch I got. Its a fake watch cant charge and turn on and I put it in my tv trolley as a christmas gift from smartware to me,really disappointed. Dont want to buy any item from you guys thanks.

15 December 2021
Rated 1 out of 5 stars

pity there's not a rating less than…

pity there's not a rating less than one. absolutely useless company. a scam actually. made a purchase, goods didn't arrive at all. after 2 months of waiting, tried to call - phone disconnected, no replies to email. had to go through the bank to get money back. should've read the reviews first. disgraceful sham this is. fuckwit owners should be charged

14 December 2021
Rated 1 out of 5 stars

plz do not buy anything

plz do not buy anything. Its worthless, products are low grade and do not work properly. Refund is also not possible in sale items

14 December 2021
Unprompted review
Rated 1 out of 5 stars

The product sent to me a pulse…

The product sent to me a pulse oximeter worked the 1st time I used it. The next day it said low power so I changed the batteries. It worked and next day it didnt. I emailed them and they said there was a problem with the unit.they offered a replacement which i agreed to,yet it is still to arrive
I will never purchase anything with them again.In addition the number on the site is NOT CONNECTED,which i explained in my email.

6 December 2021

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