Slee Blackwell Reviews 

144
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the dedicated staff and professional team members for their exceptional support throughout property sales, purchases, and personal injury matters. People genuinely appreciate the quick response times and clear, reassuring communication, which consistently make stressful legal processes feel smooth and completely manageable from start to finish. Some reviewers were not happy with the handling of probate cases, mentioning frustratingly long delays, staff turnover, and poor communication during difficult times. A few individuals also felt deeply dissatisfied when certain claims were unexpectedly rejected or when they encountered abrupt and unhelpful interactions during initial consultations.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting their professional, helpful, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting that consumers experienced... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting prompt communication, clear... See more

Claim

Consumers find claim experiences to be deeply divided, as many reviewers report great satisfaction, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from a fabulous team! Liam, Jasmine and Heidi made a very stressful move (caused elsewhere in the chain) as smooth as it could possibly be. They pre-empted everything, kept me inform... See more

Company replied

Rated 5 out of 5 stars

Gemma & her brilliant team were amazing at sorting the sale of our property and purchase of our new home. They were efficient, communicated brilliantly and made everything feel seamless from start to... See more

Company replied

Rated 5 out of 5 stars

I cannot praise Macauley at the Tiverton office highly enough. He has just sorted out grant of probate for me. I had a period of illness just after I had contacted Macauley, where I had to stay with... See more

Company replied

Rated 5 out of 5 stars

My experience with Slee Blackwell was very positive, I cannot give enough praise to James McNally and Katie Oxley who were with us throughout the journey. They were very friendly , kind and caring... See more

Company replied


Company details

  1. Law Firm

Written by the company

We are an award-winning, Legal 500 recommended firm of solicitors. We offer a wide range of legal services on a national basis, including niche areas such as Inheritance Disputes, Medical Negligence, Abuse Claims, Actions Against the Police, Dog Bite Claims and Professional Negligence. In addition to this we deal with property transactions (residential and commercial), Wills, Trusts and Probate, and Family Law. We operate a free legal helpline which you can contact for a free assessment of your case. We offer a range of funding options, including our highly popular No Win, No Fee scheme.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 91% of negative reviews

Typically replies within 1 month

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4.5

All reviews

(144)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great team

Great team, worked hard to get the ball over the line, got us completed before our deadline despite the buyer's attempts to slow it down.
Thanks Jasmine for keeping us up to speed, and remaining cheerful when we were getting a bit demanding towards the end.

27 February 2025
Unprompted review
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Reply from Slee Blackwell

Thank you for your five star review and feedback. It is much appreciated.

Rated 3 out of 5 stars

I had a mixed experience with Slee…

I had a mixed experience with Slee Blackwell. While initial communication was quick and responsive, especially from Emma Donovan, the overall process left much to be desired. Better communication and clearer explanations of the legal process would help alleviate client frustrations, especially for those dealing with emotionally charged situations. Unfortunately, delays, lack of empathy, and high fees for minimal action left me disappointed. I expected more consistency and professionalism from a firm with such a high initial rating. A more transparent approach would go a long way.

1 January 2025
Unprompted review
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Reply from Slee Blackwell

Unfortunately we have been unable to identify a client by the name of Bernadette or ascertain what case this review relates to. Would you be able to provide us with further details please so that we may look into it? Kind regards.

Rated 5 out of 5 stars

Emma Donovan reacted to my enquiry…

Emma Donovan reacted to my enquiry extremely fast and efficiently. She consulted with her colleagues and responded to my request for information on pursuing a civil claim against my ex husband, although I am not a current client, within a short amount of time. I would thoroughly recommend Slee Blackwell to deal with your legal issues.

17 October 2024
Unprompted review
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Reply from Slee Blackwell

We are most grateful to you for your helpful feedback and for leaving us a five star review. Kind regards, Lee Dawkins, Slee Blackwell.

Rated 5 out of 5 stars

Slee Blackwell handled our property…

Slee Blackwell handled our property sale professionally and quickly. Often putting my mind at ease over some of the more complicated areas of selling a property

29 August 2024
Unprompted review
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Reply from Slee Blackwell

Thank you very much for taking the time and trouble to leave a review for us. Your feedback is greatly appreciated and we hope to have the opportunity of working with you again on another property transaction in the future.

Rated 5 out of 5 stars

Professional yet caring

We are very happy to recommend Carly Sylvester from Slee Blackwell Solicitors . Professional yet caring and a positive outcome too . Thank you Carly .

1 August 2024
Unprompted review
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Reply from Slee Blackwell

Thank you for leaving your review, Rebecca, it is greatly appreciated by us. We are delighted to hear that you were happy with the outcome and would recommend our services to others.

Rated 5 out of 5 stars

Professional and personal service

Through a torrid divorce, Jen Law and her team have been nothing but professional and excellent in supporting me on the daunting legal journey. Their responses were always prompt and clearly knowledgeable and at times were making the legal paths that have to be taken clear to the opposing law firm! They treated me like a person and never like a number. Thank you!

31 July 2024
Unprompted review
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Reply from Slee Blackwell

Jen and her team are most grateful to you for taking the time and trouble of leaving a review. Thank you.

Rated 5 out of 5 stars

Will writing Went to Slee Blackwell to have our…

Went to Slee Blackwell to have our wills written. Anya was knowledgeable and confident and dealt with our requirements very professionally and quickly.
The whole process was stress free and at a good price.

26 July 2024
Unprompted review
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Reply from Slee Blackwell

Thank you very much for your five star review, Terry; it is much appreciated. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Personal injury claim great service

Elizabeth Duncan dealt with my personal injury claim when I was bitten by a farm dog. I was kept well updated and was really happy with the outcome.

31 July 2023
Unprompted review
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Reply from Slee Blackwell

Many thanks for your kind review. We are pleased to hear that you were happy with the outcome of your personal injury claim.

Rated 2 out of 5 stars

Shop around.

Better communication & explanations of process would be really helpful in relieving frustration. An understanding that clients who find themselves needing solicitors of this kind are often grieving, with emotions running high. I have experienced very little empathy and have felt that I have just been treated like a ‘high risk case’ rather than a real person. Had it been explained to me it could take literally 4 years with no conclusion, I would probably not have signed up. Having only now read many other reviews, my experience doesn’t seem unique. I have very little faith in ‘no win-no fee’ arrangements now.

17 July 2024
Unprompted review
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Reply from Slee Blackwell

We cannot identify the case you are referring to and you have failed to reply to our request for more information about your experience. Regrettably, we are therefore unable to provide a substantive response to your review, other than to say that we are great advocates of mediation and would never reject an invitation to mediate. We had a mediation success rate last year of 95% in contentious probate cases.

Rated 1 out of 5 stars

Despicable

Despicable! This company took up my dental negligence claim on a CFA, then a new partner took it over & immediately dropped it just two months before the 3 year legal limitation time expired. No time for another firm to take it on.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Shocking Service at Shocking Prices.

We chose Slee Blackwell because at the time the Trustpilot rating was very high, but now I have to agree with the other reviewer that the reviews must be fake. Don’t waste your money with this company, they have been absolutely awful. They’ve written one letter and when the reply was received from the other parties solicitors that was challenging they said they wouldn’t progress the case and charged us nearly £900 for the one letter! Even though we had provided evidence of the lies told by the other party they obviously found the case too complex for them.

1 October 2023
Unprompted review
Rated 1 out of 5 stars

Wasted my time and delayed my case.

I was attracted to Slee Blackwell who proudly ‘crowed’ on their home page to be ranked ‘The best professional negligence solicitors in the UK’ by ReviewSolicitors, as this was the case I wanted to bring. However, I was immediately told that their specialist who wrote an excellent article on the subject was away from the office, so I contacted one of her assistants who kindly read the paperwork and asked for more documents which I duly sent. I have just received a brief note from her saying that they have no date for their specialist partner to return to the practice and no available resources to pursue my case. Of course, being lawyers, they also failed to recommend any other practice who could do the work instead. As with a previous poster they have seriously wasted my time and considerably delayed my case as they were my favoured supplier to pursue it.

14 December 2023
Unprompted review
Rated 1 out of 5 stars

The good reviews have to be fake as…

The good reviews have to be fake as these people have messed me around. They virtually always ignore phone calls and they've ignored e-mails. If they had the decency to admit they either didn't want to or couldn't pursue a claim (whether due to lack of staff or lack of competence), I could have been speaking to another solicitor by now. Massive waste of time that damages my chances of a fair legal outcome.

31 October 2023
Unprompted review
Rated 5 out of 5 stars

…Litigation

I think this company deserves a five star because i found Chriss Holton is very good at what he does especially for Litigation, I would definitely use them again thank you Slee Blackwell

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Estate dispute…

My case concerned an estate dispute with my step family. After contacting several other 'legal help-lines' etc that were inexpert, indolent & uncaring, I found Slee Blackwell. From the start, Chris Holten was kind, specialist and efficient; qualities which were important to me. He completely outclassed the ineptly stubborn & resentful opposition solicitor [ based in Worcs ], combined commiseration with expertise and kept me informed & steady throughout the year long process. More or less, everything he said was eventually shown to be true. His clear skills aside, he is a truly kind and considerate person. I fully recommend him [ & his team ] without hesitation. BTW - we won 100%!

1 September 2022
Unprompted review
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Reply from Slee Blackwell

Thank you for taking the time to leave such a positive review. We’re delighted to hear you were happy with the service you received. Your feedback means a great deal to the team. Kind regards.

Rated 1 out of 5 stars

They took 76%

They took 76% .
Out of 22k . I ended with 7 they took 15k .
Already being ripped off by my brother this was another bitter blow .

12 December 2022
Unprompted review
Rated 4 out of 5 stars

Chris Holten dealt with complex case…

Chris Holten dealt with complex case regarding contesting a will. I finally got the result I wanted, after few years fighting. Sharnie Jenkins his secretary very quick to respond to emails, even though Chris can give you silent treatment at times. After the estate house was sold for under price value, Chris let this slip through the net, which I think could have been dealt with better. Which all it would have took was an up to date valuation of the property and another Caveat to be put in place. So this was disappointing, after 3 months of silent treatment. But at the end of the day I got the result I wanted in the end.

28 July 2022
Unprompted review
Rated 5 out of 5 stars

From the start I felt trust.

From the start I felt trust and honesty. All through the inheritance claim I felt in good hands. This company work as a team together, making things happen when they need to be done. I felt all was lost until I contacted them by email. Praise and good luck to you all, and a very BIG thank you from me.

4 May 2022
Unprompted review
Rated 5 out of 5 stars

First class service from Hayley Bundey

First class service from Hayley Bundey. I was so confident in her ability. Extremely knowledgeable on her subject. If you are looking for help and advice regarding contentious Probate or claims under the Inheritance Act 1975, I do not believe you will find anyone better!

25 February 2022
Unprompted review

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