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Rated 1 out of 5 stars

My experience with Sky Switzerland was very disappointing. In my view, the contractual terms related to the blue Sport Pass are poorly communicated. An offer that is presented as free automatic... See more

Rated 1 out of 5 stars

Firstly the streaming service is really expensive. When I tried to cancel the subscription I had to go through multiple agents cause they kept giving me nonsense offers even though I kept declinin... See more

Rated 5 out of 5 stars

They don’t just produce films; they create immersive experiences. Their team brought fresh ideas to the table that elevated our original concept into something extraordinary. Communication was seamle... See more

Rated 1 out of 5 stars

Without notice/notification - Sky Germany lock their customers in for a further period of 12 months. This is an example of "sharp practice". I have recently moved house (in Germany). The house I have... See more

Company replied

Company details

  1. Television Station
  2. Film and Video Producer
  3. Film Production Company
  4. Media Company
  5. Movie Streaming Service
  6. Movie Studio

About Sky Deutschland

Written by the company

Tipp: Umfangreiche Hilfe-Artikel und Kontaktmöglichkeiten findest Du auch hier: Sky Hilfecenter oder schau doch auch mal in die Sky Community oder auf Facebook.

Hinweis: Dieses Profil ist nicht für WOW Nutzer gedacht. Für das WOW Trustpilot Profil geht's hier entlang.

Sky das ist Bundesliga, Serien & Filme u.v.m.
Wir glauben, dass Fernsehen etwas ganz Besonderes ist. Etwas, worauf Du Dich freuen kannst. Weil es Dich unterhält, Dich zum Lachen, zum Träumen, zum Staunen oder einfach mal auf andere Gedanken bringt. Weil es Dich bewegt, begeistert und inspiriert. Weil Fernsehen Menschen verbindet und besondere Momente schafft, die man mit seinen Liebsten teilen möchte. Worauf hast Du heute Lust? Was Lustiges, was Spannendes, großen Sport oder willst Du vielleicht die Welt entdecken? Egal, denn ganz gleich, wann Du Sky einschaltest, es kommt garantiert immer etwas, auf das Du Dich freuen kannst. Belohn Dich einfach mal selbst und gönn Dir eine Auszeit. Mach’s Dir gemütlich mit Deiner Lieblingsserie oder einem schönen Film und vergiss alles um Dich herum. Du bestimmst was, wann und wo - ganz entspannt und unkompliziert.

Darauf freut Ihr Euch schon seit Tagen: Keine Termine, einfach mal zu Hause bleiben, ab auf die Couch und gemeinsam was aussuchen. Die TV-Premiere des neuen Superhelden-Epos? Oder die Game of Thrones Session bis zum frühen Morgen? Ihr habt die Wahl und mit Sky die eigene Videothek. Also, genießt den Abend - einfach auf Knopfdruck. Rumzappen und vielleicht irgendwo hängenbleiben war gestern. Heute richtet sich das Fernsehen nach Dir. Du hast die Wahl: Einfach in das laufende Programm schalten oder tausende Programmhighlights jederzeit mit Sky auf Abruf genießen. Egal, ob aktuelle Blockbuster, US-Serienhighlights, die Live-Spiele Deines Teams oder Dokus.

Contact info


1.9

Poor

TrustScore 2 out of 5

11K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Horrible treatment of paying customers - stay away!

I was quite happy with the content they are offering - especially when it comes to football they have a really good programm.
I made the decision to cancel the subscription when i had to contact their customer support. Ridiculously long waiting times for a reply to an email which will be answered with an very obviousy copypasta answer were just the beginning.
If you want to call the support you will have to pay for every call you make, despite the fact that you are already a paying customer (And Sky is VERY expensive, even though their programm is good).

On top of all that every answer i got was very poor, inadequate, insufficient and cheeky.

All in all the way they are treating their customers is unbearable.
Stay away from it.

24 November 2018
Unprompted review
Rated 1 out of 5 stars

Worst customer experience ever

Worst customer experience ever. You have to download some Silverlight player, get kicked out constantly, nothing works, laggy, just bad. I would rather overpay at Amazon Prime, Netflix or anything else rather than use this service for free.

31 August 2017
Unprompted review
Rated 1 out of 5 stars

GERMAN BEANCOUNTERS!

Thieves....NO more usa sports.....breach of contract and the rest on this damn black box is only reruns.....garbage...or old as crap! Who pays for a movie THREE YEARS OLD??? Sky select is garbage and with no usa sports I don't need it actually! Will be cancelling immediately!

29 July 2017
Unprompted review
Rated 1 out of 5 stars

Sky Select totally dispappointing!

Couldn't get run my Sky Select under Windows 10. My subscription order was checked okay, but the screen remained black, just nothing. Using an I-PAD I received the ordered soccer game, but the movie stopped every 5 to 10 minutes and I had to reboot the system.
This is really disappointing!
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Herbe Enttäuschung! Am besten die Finger lassen, bis Sky ordentliche Programme abliefert! Da hilft die beste Hotline nix! Man stelle sich vor: man odert für 10 Euro DFB-Pokal und wurschtelt dann eine Stunde mit System und Hotline herum! Hotline wäre überflüssig gewesen, hätte man mit der Bestellung Instruktionen erhalten, wie man SkySelect startet!

26 October 2016
Unprompted review
Rated 1 out of 5 stars

Sky Online

Terrible user experience, buggy website, primitive app for Samsung TV.

I cannot cancel my subscription due to a bug on the website, I contacted customer service over a week ago about this and still no reply from them.

Not worth it.

11 July 2016
Unprompted review
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