My experience with Claire, was well worthy of ten, golden stars. This young lady dealt with every query I made, in the most professional manner. She is undoubtedly, a tremendous asset to Sky, &... See more
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If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that... See more
Company replied
Ash was fantastic. Listened to what we wanted then recommended a package to suit. Everything dealt with quickly and efficiently - he’s a credit to Sky
Very good customer service from Claire explained everything about joining sky very happy with the outcome to be coming a customer. Claire is a credit to sky and should be given an award for her servi... See more
Company details
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Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Contact info
Kingdom Centre, Lyon Way, KY7 5NW, Glenrothes, Fife, United Kingdom
- 01592 759302
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My experience with Claire
My experience with Claire, was well worthy of ten, golden stars.
This young lady dealt with every query I made, in the most professional manner. She is undoubtedly, a tremendous asset to Sky, & has an excellent awareness, of the difficulties, experienced, by many of those, who like myself, have " Experienced, several Special Birthdays.
For those of us , who do find, dealing with all things " I T, " at times even frightening....... Claire, has the ability, to explain each process,in ways which may give those like myself, the confidence, to proceed, with Claire's knowledgeable suggestions knowng that Claire's help , will find the absolute best Skypackage, to suit each individual's requirements.
This was a very individualised meeting which my partner & I were SO delighted, to share , with Claire' s experienced
Help.
She has an ability to relate to ALL potentiatial customers, ........ I DO hope that , this amazing talent, is recognised, as it should be.
Ash was very efficient and got is…
Ash was very efficient and got us exactly what we were looking for.
Ash was amazing
Ash was amazing, wonderful deal, fast and efficient, thank you 10/10
Ash was very helpful and knew his stuff…
Ash was very helpful and knew his stuff that's
Excellent
Claire, Shelley and Ash’s service in Glenrothes was great!! So helpful and friendly. Fab team
Claire has been absolutely fantastic
Claire has been absolutely fantastic, made everything very clear and made sure I understood everything. Was very simple and helpful. Can't thank Claire enough.
Gary and ash helped my dad with setting…
Gary and ash helped my dad with setting up his new iPhone excellent service
Ash was fantastic
Ash was fantastic. Listened to what we wanted then recommended a package to suit. Everything dealt with quickly and efficiently - he’s a credit to Sky
Gary was very helpful and explained…
Gary was very helpful and explained everything so that I understood them and he was very happy to help
Claire was fantastic helping with…
Claire was fantastic helping with technical issues i had on my account and was also very helpful in upgrading my sky package
Fantastic service from Claire
Fantastic service from Claire. Fast and easy change over... can't wait for my huge new at home cinema 😍
Ash & Claire were very helpful nice &…
Ash & Claire were very helpful nice & polite.
Very good customer service from Claire…
Very good customer service from Claire explained everything about joining sky very happy with the outcome to be coming a customer.
Claire is a credit to sky and should be given an award for her services to customers.
Ash was very helpful and informatiive
Ash was very helpful and informatiive. Explained everything clearly. Ash is very upbeat and positive person
Customer service
I popped into the centre yesterday (Saturday) with the intention of getting sky tv. I spoke to a female at the stand called Claire she was very professional and her customer service skills are second to none. A absolute credit to the sky team. Keep up the good work and thanks again
Claire was an absolute great help today…
Claire was an absolute great help today with a very difficult technical issue regarding mobile phone, after being on phone to sky majority of the day headed down to Glenrothes sky retail desk and Claire was able to help after phoning around various departments of sky. Can’t thank her enough, such an asset to the team!
Claire was very helpful explained…
Claire was very helpful explained everything and made it extremely easy i didn't have a clue where to start and she gave me a good deal
Great customer service.
Gary made my experience extremely easy and answered all questions I had during the process of setting up my to package. Would highly recommend.
Claire was very friendly and helpful at…
Claire was very friendly and helpful at the Kingdom centre in Glenrothes.Helped us with all our needs and saved a lot on our monthly outgoings.Also a mention for Gary for technical help.Would highly recommend these guys.
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If I could score 0 stars I would
If I could score 0 stars I would. Visited on Saturday afternoon with an elderly relative, who struggles to hear. The gentleman serving spoke fast and soft, showing her no consideration. Was clear that he wanted her out of the way to go about his day. Left her feeling confused and sure what was going on. Didn’t answer any questions or even look at her when she was asking them. Blatantly rude, so we left feeling disappointed and angry

Reply from Sky - Kingdom Centre, Glenrothes
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