Sky - Festival Place Shopping Centre, Basingstoke Reviews 

79
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TrustScore 5 out of 5

4.8

Sky Pod, Festival Place Shopping Centre, HW6, Festival Place Shopping Centre, RG21 7BA Basingstoke, GB

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See what reviewers are saying

Rated 1 out of 5 stars

My experience with Pete, the bald man, was extremely uncomfortable. He was very pushy about getting me to leave a positive Trustpilot review and even offered to write it for me, which I found v... See more

Company replied

Rated 5 out of 5 stars

I popped to the shop for joining Sky Broadband. Staff member George was very helpful and he explained the difference between the plans. He also recommended me there were decent mobile phone plans, and... See more

Rated 5 out of 5 stars

Was just enquiring about moving 4 mobile numbers to sky mobile. Peter gave me all the information I needed and reassurance about the process. I left the sky store with the accounts set up all ready... See more

Rated 4 out of 5 stars

It was a good service apart from an admin problem but Peter sorted out the problem and all good now. Would've been a 5 but Andover closed and had to go to Basingstoke to sort out the Admin issue.


Company details

  1. Telecommunications Service Provider

Written by the company

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Contact info

  • Sky Pod, Festival Place Shopping Centre, HW6, Festival Place Shopping Centre, RG21 7BA, Basingstoke, United Kingdom

  • 01256 323203

4.8

Excellent

TrustScore 5 out of 5

79 reviews

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4.8

All reviews

(79)

11,205 reviews in the last 12 months

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Rated 5 out of 5 stars

Was just enquiring about moving 4…

Was just enquiring about moving 4 mobile numbers to sky mobile. Peter gave me all the information I needed and reassurance about the process. I left the sky store with the accounts set up all ready for the SIM swap. Even set up the sky app on my phone ready to manage my account. 5 stars!

14 October 2026
Unprompted review
Rated 5 out of 5 stars

Helpful staff at the shop

I popped to the shop for joining Sky Broadband. Staff member George was very helpful and he explained the difference between the plans. He also recommended me there were decent mobile phone plans, and the plans were cheaper than my current provider. The other staff member on duty were also very friendly. I prefer popping to the shops rather than register every service online - it's cold online.

2 October 2026
Unprompted review
Rated 5 out of 5 stars

Barun was very helpful

I had a great time with the service I recieved from Barun. He was very attentive, listened to what I needed and gave me an excellent offer. I would recommend others to come here to get their service 10/10.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Peter was very helpful

Peter was very helpful, knowledgeable and extremely professional with the service and advice he provided. I would definitely recommend Sky to friends and family and to come and find Peter in Basingstoke Pod opposite Marks & Spencer.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Pete

Pete, was extremely helpful and kind in providing a professional service and gave us all the information we needed.

Thanks Pete, great member for sky.

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Peter

Peter. Gave me a very good brief on the systems I needed to know about. He was most helpful.

19 September 2026
Unprompted review

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