St John Ambulance (England) - Training courses Reviews 

52,764
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 6,160 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and supportive approach, making learning both effective and enjoyable. Many highlight instructors who are friendly, patient, and adept at making complex information clear and easy to understand. The service is consistently described as excellent, with well-organized and informative courses that provide practical advice and useful skills. People often leave feeling more confident and capable, appreciating the engaging user experience and the clear, structured instructions provided. The overall quality of the training leads to a rewarding and memorable learning journey for many.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendliness, knowledge, and... See more

User experience

Clients share positive opinions on user experience, highlighting engaging and well-organized course material... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Instructions

People report positive experiences with instructions, with many reviewers highlighting clear, concise, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting the great course content and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our Instructor Lisa was excellent, Patient throughout and included everyone fully. From someone who has zero First Aid knowledge I know feel more confident and I know what each piece of equipment doe... See more

Company replied

Rated 5 out of 5 stars

Attended an 'Emergency First Aid at Work' course for the day and found it was informative, very interactive and engaging. The trainers, Matt and Sarah, were amazing and kept everything professional an... See more

Company replied

Rated 5 out of 5 stars

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended. He was so engaging from start to finish with a great sense... See more

Company replied

Rated 5 out of 5 stars

From the off I had a great experience with our trainer Sacha. She was instantly a hit with everyone high energy and enthusiasm, she made the course not only fun but relivant to our Indi... See more

Company replied


Company details

  1. First Aid Station
  2. Emergency Training
  3. Emergency Training School
  4. Mental Health Service
  5. Training School

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

53K reviews

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4.9

All reviews

(52,764)

6,225 reviews in the last 12 months

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Rated 5 out of 5 stars

excellent and was made to be both…

excellent and was made to be both entertaining and informative.was led by a very engaging fella ,that made it so.

15 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

a good first aid refresher with a good…

a good first aid refresher with a good and knowledgable trainer. well recommend st johns course

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, attended the refresher 3yr course, very good trainers and an extremely informative course.

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Brilliant

The information and lessons were highly educational and helpful, they have really made me feel confident and prepared for situations going forward. Most importantly, the instructor Jess Payne, was brilliant at making us feel comfortable, making the lessons interactive and never making us feel silly for our lack of knowledge or questions.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

They went into details on our training…

They went into details on our training to save lives.

10 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good course

Good course, knowledgeable instructor, and a good venue (i was on a push bike so easy to park, i can't comment on car drivers)

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, staff are friendly, venue had great facilities and parking. Very engaging delivery of course material. Would highly recommend using them.

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

I highly recommend this tutor

I highly recommend this tutor. They are knowledgeable, patient, and excellent at explaining complex topics in a clear and easy-to-understand way. Their lessons are well organised, engaging, and tailored to individual learning needs. Thanks to their support and encouragement, I have gained confidence and improved my understanding significantly. A fantastic tutor who genuinely cares about their students.

16 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

A very well taught course

A very well taught course, I enjoyed it and felt very supported in my learning. We did the three day on site course, very busy each day but clearly carefully planned. I bought the first aid guide book too, which syncs very well with the course. I came out feeling confident and honestly relieved to have this new knowledge. Thanks!

14 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Trainer was very knowledgeable friendly…

Trainer was very knowledgeable friendly and easy to approach

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Outstanding

Andy was absolutely outstanding today. I’ve done a number of first aid courses over the years but this was by far the best I’ve attended.
He was so engaging from start to finish with a great sense of humour and a genuinely warm and approachable personality. He made everyone feel included and really tailored the training to our own lives and professions, which really made the content so relevant and memorable.
Andy’s teaching style was excellent and he took us step by step through each procedure and explained the ‘why’ really clearly. He also guided us through the steps practically together and then set us off independently once we were confident in administering the treatments.
A huge thank you Andy, you were brilliant!

24 July 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

My trainer in Hammersmith was the best…

My trainer in Hammersmith was the best I’ve had, he made the training easy to understand and made me feel very comfortable

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Pete the trainer was excellent

Pete the trainer was excellent. Had the perfect manner to teach us all. Kept us engaged and wanting to know more. He made an atmosphere where no question was a stupid question.

13 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Emergency first aid course

Helen was very informative,engaging and got everyone involved.Clearly explained it in detail and simplified it so we would understand.

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Excellent tutors

The course I attended was very good, the tutors were very informative and made the day interesting.

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Very good I probably value a St John…

Very good I probably value a St John cert more than any one else

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course!

Great course! Collette and Ms hendy were brilliant!
This was a great team and everyone had good learning outcomes! Thank you again! Matt.b

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The trainer i had made things easy to…

The trainer i had made things easy to understand and put across all the essentials that is needed to be a good first aider in a knowlegable and informative way

24 July 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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