Sit 'n Sleep Reviews 

313
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting great experiences from sales to... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, describing the entire process from sales to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

5-star
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1-star

No history of asking for reviews

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4.9

All reviews

(313)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Joe salesperson

Hello! Joe (salesperson) at the Northridge store was AMAZING! He was so helpful and very patient while my parents looked for the perfect mattress. He was very informative and took his time to teach us how to use the remote for the adjustable frame. He definitely deserves a raise or at least “employee of the month “ award!
The delivery was also good. All the items purchased arrived, nothing was missing. It was a little rushed but I understand they have other customers to deliver to.
Thank you Sit n Sleep!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

SIT N SLEEP IS EXACTING WHAT YOU GET!

The sales representatives were knowledgeable and friendly. No pressure sales was appreciated. Simi store needs some renovating. The communication with all staff was easy. The delivery communication, perfect! Text messages and apps were great. Thanks for an easy experience.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Sit 'n Sleep was awesome

Sit 'n Sleep was awesome. They helped me find a great bed at a very good price. Even better, their fantastic delivery team had the bed in place and set up in less than 24 hours!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

A Next Level Experience.

If you’re wondering if Sit n Sleep’s rating is deserved, have no doubts my friends. My experience with them when I walked in the Santa Monica store the first time and met the dynamic duo of Johnny G and Ryan on the sales floor til nearly two months later when I finally pulled the trigger up to the delivery and installation of my bed was completely next level. From sales to delivery everybody I met bent over backwards to accommodate my requests including not only lightning fast and efficient delivery but also taking my old bed and mattress. These people aim to please and are not only good at what they do but enjoy being good at what they do. Fifteen stars!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Exactly as planned!

Every part of the process was communicated to me. I was updated and everything went according to plan. No hiccups whatsoever.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Truck 41

Truck 41, the best! They were polite, efficient, mindful of my home, great ambassadors for Sit and Sleep

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great from sales to installation! Delivery was flexible and prompt. Installation went well! The installers were careful, courteous, friendly and professional. A job well done!

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all around

Brian at Sit N Sleep Studio City was just fantastic. He was kind, friendly, helpful, knowledgable and professional. Then, the delivery people were quick, friendly, professional and just great! All around a wonderful experience with Sit N Sleep. We are return customers, and will continue to be.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

We were able to walk in and walk out…

We were able to walk in and walk out with a great experience. Our sales representative Javier Ruiz was very helpful and patient. He was able to share useful information and answer any questions or concerns we had. Looking forward to enjoying our comfortable sleep in our great investment. The delivery process was simple and fast. Thank you Sit N Sleep

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Very nice and friendly

Very nice and friendly. It’s not easy to bring a CalKing bed upstairs but the delivery guys made me feel like they were happy to be delivering my new bed and taking away my old one

18 June 2026
Unprompted review

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