Sit 'n Sleep Reviews 

313
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 268 reviews, customers overwhelmingly had a great experience with this company. Reviewers consistently praise the staff for being knowledgeable, helpful, and professional, ensuring a comfortable and unpressured selection process. The delivery service is frequently highlighted for its speed, efficiency, and professionalism, with teams often arriving on time and handling installations with care. Many people appreciate the clear communication regarding delivery times and the overall ease of the purchasing journey, finding the products excellent and the experience very satisfying. The entire process, from initial selection to prompt installation, is consistently described as smooth and hassle-free, leading to high satisfaction with the purchased items.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, knowledge,... See more

Delivery service

Users describe positive interactions with delivery service, highlighting great experiences from sales to... See more

Product

People report positive experiences with product, with many customers expressing satisfaction with their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

User experience

Reviewers mention positive feedback about user experience, describing the entire process from sales to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were waiting on by the store manager. We needed a bed that would cool us off. We had considered an add-on system that would have cost thousands of dollars over and above the mattress. The manager s... See more

Rated 5 out of 5 stars

We had an amazing experience purchasing a new mattress for my mom. Loretta was amazing to work with and really hide a ton of knowledge and expertise and made us feel comfortable about our purchase. An... See more

Rated 5 out of 5 stars

I highly recommend Sit ‘n Sleep on Wilshire Bl. in Santa Monica when you are shopping for a new mattress. Ryan and Daniel were very helpful without any hard sell as I had experienced in other mattress... See more

Rated 5 out of 5 stars

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the... See more


Company details

  1. Furniture Store
  2. Bed Shop
  3. Bedroom Furniture Store
  4. Mattress Store
  5. Sofa Store

Information provided by various external sources

Looking for mattress stores in California? Sitnsleep has a variety of locations in the Los Angeles area. Find the location nearest you for the best mattress sales in CA.


Contact info

4.9

Excellent

TrustScore 5 out of 5

313 reviews

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1-star

No history of asking for reviews

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4.9

All reviews

(313)

292 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

If we could give a 10 star we would.

If we could give a 10 star we would.
This whole process from beginning to end was GREAT.
Starting with going to the store being greeted by a sales staff which was John H.
He was very patient, and knowledgeable as he showed me and my husband a variety of beds.
We decided on one and also purchased a platform for it.
The service in the store was top class.
Our delivery arrived (they had next day delivery) and the delivery guys were very nice and accommodating.
They took away the old mattress, box springs and frame and quickly and efficiently set up the new mattress and platform.
It was seamless and smooth experience.
We are very happy customers.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Wonder Experience!!!

Sales person was knowledgeable, took the time to show us many combinations and choices. Didn't push or oversell. Explain things in detail. Mr. O'Brien was professional and personable which made the experience comfortable. I would recommend the store and him to family and friends.

5 July 2026
Unprompted review
Rated 5 out of 5 stars

Charles

Charles, the manager of the San Clemente store, was really great to work with. After hearing what we needed he was able to identify the best alternative mattresses for us and we bought one on the spot. We had not expected to do all of that in one trip. Thank you Charles!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely wonderful service!

Delivery/ installation men were prompt, respectful & super efficient! They went straight to work, cleaned up whatever needed to be taken away and did it all with a smile. Thanks so much for making this an easy transition.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

The delivery was on time and your…

The delivery was on time and your driver’s handled the delivery and the installation quickly and efficiently. They showed us how to use the remotes and answered all our questions. We are very pleased with your service.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing customer service from the…

Amazing customer service from the start. The store Manger Alfred Abogado was so helpful in helping us by a mattress,he knows about everything there is to know about all the different brands. No pressure at all. The delivery was great too,they text you a window time and then call you on the phone the day of delivery to till you what time they would be at my house. They have the customer service that you can't find anymore. 😊

4 July 2026
Unprompted review
Rated 5 out of 5 stars

I am very happy with the entire team…

I am very happy with the entire team from sit and sleep. Your sales person was very nice and professional and answered all my questions and knew exactly what I needed. The delivery personnel were very efficient and friendly and helpful. They did a great job. Thank you!!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Lori was great

My husband and I decided to update our bed and had gone to multiple places in search for one. My husband and I stopped at Sit ‘n Sleep in Murrieta. Our salesperson, Lori was awesome! She explained the differences in the beds as we tried ones that best suited our needs. Lori was personable, not pushy, and delightful to work with. We ended up purchasing a great bed. Lori along with the other employees worked with us on our delivery schedule because we had to reschedule a numerous amount of times. Sit ‘n Sleep was more than accommodating.
If you want a good experience, a few laughs along the way, this is the place to shop for your new bed. Thanks Lori, for all your help and expertise.

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Sit N Sleep King bed and frame

They found my new condo easily. They called the nght before with a 7am-10am window. They called upon leaving warehouse. They called upon arrival. They were on time, professional, and efficient with frame setup. They cleaned up all boxes. They demonstrated the adjustable bed. Good teamwork.

2 July 2026
Unprompted review

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