Singleprice.com Reviews 

12,752
•
TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Same as everyone, 3months still waiting for my REFUND on Order #434657, posted to the address given Unit 2, Astorgrove Work, 41 West Road, London, N17 0RE, its all a SCAM! I DO NOT RECOMMED. Companie... See more

Rated 4 out of 5 stars

Great products I am a regular customer, but I'm not able to buy much items due to your instant payment system, my biggest concern why are you not introducing various payment options to allow flexible... See more

Rated 4 out of 5 stars

New customer to SP, I have had two orders from them in the last month which were excellent, my only criticism which would have gotten them 5 stars..... please please consider putting leg lengths on tr... See more

Rated 5 out of 5 stars

Fantastic company, have used them a few times. Suit arrived super quick and a bonus to find out its a well known shop brand, excellent fit & lovely material. Will def be shopping more with this compan... See more

Company details

  1. Shoe Store
  2. also in
  3. Bag Shop
  4. Handbags Shop
  5. Lingerie Store
  6. Sportswear Store
  7. Women's Clothing Store

Information provided by various external sources

Join our Single Price ladies community today! Shop the latest fashion and trends for every occasion at just £5, £10 or £15. Hundreds of new styles every week.


Contact info

3.4

Average

TrustScore 3.5 out of 5

13K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.4

All reviews

(12,752)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Far too small

I ordered a large Tshirt size 12 to 14. When it arrived it was far too small, I would guess a size 8

Disappointed as it was for the Jubilee and I havent got time now to get a replacement

I also had to send it back to you at my own expense

1 June 2022
Singleprice.com logo

Reply from Singleprice.com

Hi Margaret,
Thank you for getting in touch and for taking the time to leave your review.
I'm really sorry to hear that the item you received has not met your expectations.
I can see the return item was processed by our returns team and a full refund was issued and a refund notification was sent to your email address.
We apologise for any inconvenience this may have caused.

Best Regards
Ellie

Rated 4 out of 5 stars

Good

Great quality and value for money but I really wish there was more description for the items eg material, elastane etc and what size model is wearing would be a great help when deciding size to order.

1 June 2022
Rated 4 out of 5 stars

Great site

Been ordering for a few years now from single price only had two bad item which was way too small minus the one star. Wish they would put on they site what size the model is wearing to help find the correct fit. But otherwise would recommend. Just received a playsuit from them which fits perfectly really happy with it 😊

31 May 2022
Rated 1 out of 5 stars

Can’t do the right thing!

Previous instances where they sent me an incomplete order and I was asked to wait until they investigate, despite sending them evidence the large item had not been sent. Another time I was sent an unsealed make up item, not to mention dispatch/delivery delays issues. This time was the last straw. Ordered a bag they sent me the wrong one, sent them all the info, instead of sending me the one I ordered and paid for right away, they asked me to print a label and return the one I was wrongly sent first?! Holding my money and my item?
Any companies in their right mind wouldn’t add further inconveniences to the customer. Over 48 hours they still haven’t responded to my last email. The bag I purchased is now out of stock according to their website.
These people are actually mad!

25 May 2022
Unprompted review
Singleprice.com logo

Reply from Singleprice.com

Hi there,
We thank you for taking the time to contact us and write this review.
I am sorry to hear that you have received an incomplete parcel and wrong item from us. That's definitely not our usual standard.
Generating a return label and kindly requesting the customer to return the wrong item back is a standard procedure in case of wrong item cases. In the meantime, we generate a new order to dispatch the correct item.
If you can kindly provide your order number, I can look into your account to make sure that your correct item has already been dispatched to your address.
Please accept our apologies once again for any inconveniences this may have caused.

Kindest Regards
Ellie

Rated 1 out of 5 stars

Absolute thieving scammers

Absolute scammers. This is the company who can admit they've failed to deliver a service & will send you an email saying they'll refund to your debit card.. but then fail to issue the refund while insisting they did.

My bank & bank statement confirm Single Price issued no refund. Lieing thieving company. Believe the comments you see on their Facebook posts from people who received partial orders yet were charged for a full order then blocked by single price Facebook page. Their social media customers responses show the truth

20 May 2022
Unprompted review
Rated 5 out of 5 stars

Single Price but double the love!!!!

I really love this site. It has quality stuff and is always on time. All the things I have bought are beautiful. I love the service and I have all the trust in their products. Always and always. I call them this all the time....ANGELS..🌸💗

16 May 2022
Unprompted review
Rated 5 out of 5 stars

Great fit

My shorts fit me perfectly which is a first as when I order shorts offline the sizing is wrong and they are always too big.

5 May 2022
Rated 5 out of 5 stars

Excellent value for money

Pleasantly surprised by the quality of the wares and service. Great value for money. The items came neatly packed and included hangers. No sizing issues, the items look great on me. Delivered on time. Very happy with my purchase. Highly recommended, will definitely order again soon.

4 May 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look