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Sinclair & Rush UK Reviews 

1,120
•
TrustScore 5 out of 5

4.8

Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the exceptionally wide range of quality products available on the easy-to-use website. People often mention the extremely helpful customer support team, noting that staff members respond very quickly to inquiries and handle orders with great efficiency. Some people were dissatisfied with occasional courier delivery failures, noting that external shipping partners sometimes caused unexpected delays or missed packages. A few reviewers also mentioned ongoing difficulties when trying to reach customer care regarding items that were still not delivered or refunded.

What people talk about most

Product

Clients share positive opinions on product quality, describing items as perfect, well manufactured, and... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting exceptionally fast and prompt shipping... See more

Service

Reviewers express great satisfaction and appreciation regarding the service provided. Customers highlight... See more

Quality

Users describe satisfaction with product quality, noting that items arrive well packaged in substantial... See more

Customer service

People report positive experiences with customer service, noting that representatives are very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On a day when few were working 2/1/2026 i called Sinclair and Rush slightly embarrassed as i only wanted to place a low value order. It all adds up said Fred ( not right said Fred ) and he deliver... See more

Company replied

Rated 5 out of 5 stars

The customer service operator was very helpful and pushed the order through to get shipped the same day as we were on a tight deadline. She then phoned me the following day to check that I had receive... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Sinclair & Rush UK. I've placed multiple orders with them and have always received the same level of service. I would recommend them to anyone looking to place an order.

Company replied

Rated 5 out of 5 stars

Products were easy to find on the website, effectively described, allowing me to get what I wanted. Payment and shipping were easy. Product arrived quickly and seems good quality. Thank you!

Company replied

Popular products

See all
Gutter Netting 230.0mm x 2 metres Made from Polyethylene In Stock

Gutter Netting 230.0mm x 2 metres Made from Polyethylene In Stock

TrustScore 5 out of 5

5

(3)

Tapered Plugs 6.78mm Minimum Outside Diameter (A) 8.51mm Maximum Outside Diameter (B) Red

Tapered Plugs 6.78mm Minimum Outside Diameter (A) 8.51mm Maximum Outside Diameter (B) Red

TrustScore 4.5 out of 5

4.3

(3)

Plastic Angle Trim 100.00mm x 100.00mm Internal Dimension (mm) 103.00mm x 103.00mm External Dimension (mm) White

Plastic Angle Trim 100.00mm x 100.00mm Internal Dimension (mm) 103.00mm x 103.00mm External Dimension (mm) White

TrustScore 5 out of 5

5

(3)

Tapered Plugs 11.35mm Minimum Outside Diameter (A) 13.03mm Maximum Outside Diameter (B) Red

Tapered Plugs 11.35mm Minimum Outside Diameter (A) 13.03mm Maximum Outside Diameter (B) Red

TrustScore 4.5 out of 5

4.5

(2)

Round Tube inserts 88.90mm To Fit Tube Outside Dimension - Millimetres (OD) 1.80 - 4.00mm Tube Wall Thickness (WT) Black

Round Tube inserts 88.90mm To Fit Tube Outside Dimension - Millimetres (OD) 1.80 - 4.00mm Tube Wall Thickness (WT) Black

TrustScore 5 out of 5

5

(1)

Rigid Flat Bar 12.00mm Width 3.00mm Thickness Black

Rigid Flat Bar 12.00mm Width 3.00mm Thickness Black

TrustScore 5 out of 5

5

(1)

Rectangular Insert Feet 50.00mm x 25.00mm To Fit Tube Outside Dimension - Millimetres (OD) 0.80 - 3.00mm Tube Wall Thickness - Millimetres (WT) Black

Rectangular Insert Feet 50.00mm x 25.00mm To Fit Tube Outside Dimension - Millimetres (OD) 0.80 - 3.00mm Tube Wall Thickness - Millimetres (WT) Black

TrustScore 5 out of 5

5

(1)

Protective Netting Standard 10.00mm - 25.00mm Diameters Covered 250 Metres Full Roll Length Black

Protective Netting Standard 10.00mm - 25.00mm Diameters Covered 250 Metres Full Roll Length Black

TrustScore 5 out of 5

5

(1)

Tapered Plugs 4.75mm Minimum Outside Diameter (A) 6.37mm Maximum Outside Diameter (B) Red

Tapered Plugs 4.75mm Minimum Outside Diameter (A) 6.37mm Maximum Outside Diameter (B) Red

TrustScore 5 out of 5

5

(1)

Knurled Grip Knobs M5 Thread Size 16.00mm Thread Length Black

Knurled Grip Knobs M5 Thread Size 16.00mm Thread Length Black

TrustScore 5 out of 5

5

(1)

Company details

  1. Manufacturer
  2. Foam Rubber Supplier
  3. Packaging Store
  4. Plastic Products Supplier
  5. Rubber Products Supplier

About Sinclair & Rush UK

Written by the company

view products visit website about us contact us

Manufacturer of Plastic, Rubber and Foam Components.

Sinclair & Rush are a Global Manufacturer of Vinyl Dip Mouldings, Injection Mouldings and Plastic Extrusions. Our standard catalogue range includes Protective Plastic Caps and Plugs, Masking, Handle Grips, Packaging and much more. We have built stocks of many consumable Plastic Components and produce at our factories spread across 4 continents.

Whether you need a reliable supply of standard components, or full project management of unique custom mouldings, Sinclair & Rush have the experience and expertise to help.

We are proud to have achieved ISO 9001:2015 and ISO 14001:2015 status in the UK. We meet the internal Audit Standards of many key Automotive Manufacturers and are working towards IATF 16949 Certification globally. Our quality team ensure that we maintain high standards for both production and administration.

Further to meeting the ISO standards for Environmental Management Systems, we believe that as a Plastic Manufacturer it is important to invest in the development of materials and process to further enable recycling and ethical supply chains.

Sinclair & Rush have been moulding Plastic and Rubber components since 1950, having developed methods and specialist materials within the Industry. Our UK based Sales Team are available to assist with product selection. Ordering is simple with our modern e-commerce platform.

Delivering great customer service is a priority for all of us at S&R and we are proud to showcase customer feedback with Trustpilot.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,120)

65 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent customer service

The website is easy to navigate and the pricing is clear.
The ordering process is easy and quick to complete.
Confirmation of order is provided quickly as is notice of despatch.
Delivery was also very timely.
Very pleased with the overall process.

27 November 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for your feedback, I shall pass this to our web and fulfillment teams, really nice to hear that this was a simple transaction for you, thank you

Rated 5 out of 5 stars

Good selection of parts to choose from

Good selection of parts to choose from, all stocked, service prompt, goods exactly as described - what more do you want.

3 December 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

We are pleased that you are happy with our service and products :)

Rated 4 out of 5 stars

Excellent service

Good website, and quick delivery with no fuss, and nice after care

3 December 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving this review.

Rated 5 out of 5 stars

Wonderful service and items

Great service , super helpful . Follow up call to check all happy with items . 100% will use again

19 November 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving us this review Anita!

Rated 5 out of 5 stars

UZ ENGINEERING.....we called for…

UZ ENGINEERING.....we called for samples for a new modelling project. Their sales Dept are a buyers dream and more than helpful and more importantly friendly. The samples arrived in jig time...that is what I call service

18 November 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you very much for leaving this review. We are pleased that you are happy with our service!

Rated 5 out of 5 stars

Perfect condition

Easy to order online and to navigate the website. The goods have arrived quickly, well packed and in perfect condition! We'd definitely recommend! :)

14 November 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you Celia for leaving this review!

Rated 5 out of 5 stars

Excellent front line service

Excellent front line service from Elaine Duncombe , very professional and friendly ,very professional service all round, including delivery tracking information when shipped. We will be using you again.

18 November 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for this feedback, I will pass this on to Elaine 😊

Rated 5 out of 5 stars

Quick

Quick, efficient

6 November 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for this review!

Rated 5 out of 5 stars

Samples arrive promptly

Samples arrive promptly, and one of them did the Job I was looking for great service, will remember them if I need a lot more caps for something else.

15 November 2024
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for leaving us this review!

Rated 5 out of 5 stars

Just want to say a massive thank you to…

Just want to say a massive thank you to Karen in customer services, due to a carrier losing 10 boxes they collected and with Karen's help it got sorted in the end, keep up the good work Karen...

14 November 2024
Unprompted review
Sinclair & Rush UK logo

Reply from Sinclair & Rush UK

Thank you for this review. We have passed your feedback onto Karen to make sure she knows. We are lucky to have her :)

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