SimplyFixIt Reviews 

439
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable staff members for being professional, welcoming, friendly, and extremely helpful when handling various computer and mobile device repairs. Many people deeply appreciate the remarkably fast turnaround times and the sound, practical advice provided when purchasing refurbished equipment or solving complex technical problems. Some reviewers were not happy with communication issues, noting occasional unhelpful staff attitudes and unpleasant interactions at the shop counter. Consumers also mentioned frustrating experiences regarding unexpected weekend shop closures and persistent unwanted marketing emails received continuously after attempting to unsubscribe from their list.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting friendly, knowledgeable, and professional... See more

Staff

Customers had positive experiences with staff, highlighting their friendly, knowledgeable, and efficient... See more

Product

Clients share ambiguous opinions on product purchases and devices. Many customers report satisfaction with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I took my laptop into the shop due to a network access problem. Right from the start the staff were professional, efficient, clear and friendly. The problem was quickly fixed meaning minimal disrupt... See more

Rated 5 out of 5 stars

Excellent service as always from Simply Fix it , I would rather make the trip up to Brunsfield than trust other operators in this area. My phone was fixed in 20 minutes to remove the end of a lighteni... See more

Rated 5 out of 5 stars

I have used SimplyFixit for several years for IT supplies and maintenance issues and find all the staff very friendly, knowledgeable and efficient. My laptop recently experienced some spyware and th... See more

Rated 5 out of 5 stars

My laptop had no wifi connection so I handed it in to SimplyFixit Bruntsfield. The problem was identified and fixed in a friendly and efficient manner and I would certainly use them again when I nex... See more


Company details

  1. Computer Repair Service
  2. Computer Store
  3. Mobile Phone Repair Shop

Information provided by various external sources

We Fix Computers, Apple Macs, iPhones & iPads. Based in Edinburgh and Glasgow. Apple Certified Technicians. Microsoft Certified Technicians. Official Samsung Repair Centres.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

439 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(439)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Give Christian a Raise!

Christian at Waverley steps is the kindest, hardest working man in the world. I was super stressed about my work device and he fixed it perfectly in a day! For a quarter of the price of Apple too. Give the man a raise! I got life advice, a laugh AND he gave my doggo water!!

9 September 2022
Unprompted review
Rated 5 out of 5 stars

iPhone battery

I needed advice regarding my iPhone.
A two way discussion decided that I should get a new battery. This was done in under 3 hours.
Very pleased with the experience and I will not hesitate to recommend this company to friends.

27 August 2022
Rated 5 out of 5 stars

Extremely professional and efficient…

Extremely professional and efficient service. Had a lovely chat with a guy before sending my phone. I highly recommend SimplyFixIT - much better than going through the proprietary Apple route. Would definitely use them again.

5 September 2022
Rated 5 out of 5 stars

Old desktop now working like New

I have an old desktop computer which was definitely on its last legs. I took it to SimplyFixIt and Tony got it cleaned out of all the viruses and gave it a new disc. Now it runs like a top. Plus it didn't cost very much! A great shop!!

8 August 2022

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