Simply Bits Reviews 

886
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Simply Bits came promptly to install service, technician Donny was thorough, helpful and extremely competent. My system is working well--two computers, two tvs, 2 cell phones and some small devices.... See more

Rated 5 out of 5 stars

Just good people. A mistake with our work order caused the antenna/router install to not happen the day it was scheduled. They said our bad and rescheduled the work. The technician is a good guy an... See more

Rated 5 out of 5 stars

Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and n... See more

Rated 5 out of 5 stars

Suzette Masters of Simply Bits quickly resolved our problem that no tech could fix. She sent out a crew to our house who replaced a bad wire, and we have our internet back on. Suzette was thoroughly p... See more

Company details

  1. Internet Provider
  2. also in
  3. Internet Service Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

Information provided by various external sources

Southern Arizona's largest fixed wireless Internet service provider. Also providing VoIP Phone Systems, Managed WiFi, Web Design and more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(886)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Justin was very professional

Justin was very professional. He listened to our needs gave suggestions went over and above to make sure they were met. Great work ethic and personality.

13 October 2022
Rated 3 out of 5 stars

Still no installation scheduled

I started the process of signing up for internet services through Simply Bits about 2 weeks ago. They still have not contacted me to schedule the install or to explain or apologize for the delays.
I would also like to suggest that they adjust their associates hours at least two days per week to 10 am to 7 pm so a larger amount of their customers and potential customers can call them. The current hours are 8 am - 5 pm and so are my hours. This is not practical.

27 September 2022
Rated 4 out of 5 stars

Switch

I recently switch to Simply bits from Century link So far so Good only been a week but haven't had any outage as we did with Century link.

28 September 2022
Rated 5 out of 5 stars

Today was my first appointment with a…

Today we had two excellent installers come out and install our new antenna and modem. Donnie and Justin were gentlemen and got us going with three times the band width of Bluespan, same price and no contract.
Thank you, Simply Bits

Today was my first appointment with a Simply Bits salesperson name Shaun. So far, my experience couldn't be better. Shaun was calm, clear, authentic and friendly. My install will happen within the next ten days. If everything goes like today, I'll be a very happy customer.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Reception agent and technician were great at
explaining everything in detail and spending time to do so. Everything went as scheduled and service working well. Happy Customer!

19 September 2022
Rated 5 out of 5 stars

Escape from DSL

Installer came on time. He was polite, neat, and efficient. Service got up and running without snags. Big improvement from DSL that had me captive in our neighborhood.

13 September 2022
Rated 5 out of 5 stars

Suzette went above and beyond

Suzette went above and beyond her duties to find a way to re-establish my connection to the internet. She even called me back with a fresh idea about resetting the router after the routine checks failed. I feel lucky to be a customer of a firm with employees like that...Ed Kane

7 September 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

Simply bits service has been outstanding. I am extremly satisfied with this service. Best service provider in rio rico, AZ.

7 September 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look