Sideshow Reviews 

9,915
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality and intricate detail of the products, which often arrive in pristine condition. Many people also commend the excellent customer service, highlighting helpful communication and efficient support. Reviewers appreciate the quick and secure delivery, with items arriving well-packaged and on time, making the overall ordering process smooth. However, some customers noted concerns about packaging, with items occasionally arriving with crushed or water-damaged boxes, sometimes due to a lack of double boxing. A few people also experienced delays in processing and shipping, or found minor product imperfections like paint smudges.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as amazing, incredible, and... See more

Quality

Customers had positive experiences with quality, frequently praising the immaculate condition, superior... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers consistently note positive experiences with order, praising the easy ordering process, fast... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and kindness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently became a big fan of Grogu, and this was my first time ordering from Japan. I was a bit nervous about international shopping, but your communication and shipping were both very smooth. The b... See more

Rated 5 out of 5 stars

Sideshow has done a tremendous job with Matt Murdoch. Looks identical to Charlie Cox and the suit is superb. Nice touch adding the helm with a broken horn! I had ordered this when pre-order fi... See more

Rated 5 out of 5 stars

Sideshow always takes care of their customers and makes sure they are satisfied with the product they receive. This Darth Vader was great and in perfect condition. I have had previous issues with prod... See more

Rated 5 out of 5 stars

Hello, From my personal experience with the people over at Sideshow Collectibles, they have been understanding and kind with any questions I may have regarding how specific things work and more.... See more


Company details

  1. Collectibles Store
  2. Comic Book Store
  3. Figurine Shop
  4. Gallery
  5. Model Shop

Written by the company

Pop culture is our culture! Beautifully designed collectibles from movies & comics - something for every passionate Geek! Exclusive Hot Toys distributor. DC Comics, Star Wars, Marvel and more.

New Customers Save $25!

Written by the company

Visit https://side.show/trustpilot to claim your code!
New customers can score $25 OFF your in-stock purchase of $250 or more! Offer only while supplies last, and terms and conditions apply. Happy Collecting! Must visit the URL https://side.show/trustpilot to claim your code.

Satisfaction Guaranteed!

30 Day Return Policy

Our goal at Sideshow is to ensure that our collectors are 100% satisfied with every purchase. As such, all of our direct customers are covered by a 30 Day Exchange/Return window. This warranty starts the moment your purchase arrives on your doorstep.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

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Asks customers to review

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4.6

All reviews

(9,915)

3,204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

She's awesome!!

It was great! she arrived undamaged and on time (though the "on time" was a couple months since i ordered her). Shes fantastic quality lol ;3

9 July 2026
Rated 5 out of 5 stars

Stitch

This is the most awesome Stitch I have seen! The best one ever! I am an avid collector and this is by far the best! Highly recommend! Love this guy! Can’t seem to stop looking at him!

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Wow great figure

Wow. This is incredible piece. My first Hot Toy and it’s totally awesome. Hands could lock in better, but it’s pretty great!

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Darth Nihilus Figure

Easy navigating the site to purchase desired iteam, well advertised for said iteam. Was kept update on everything I needed to know, when payment (I used a payment plan for this) were being charged, how many payment were left and once completed immediately got tracking information for the package, when it was ready, when it shipped and the accurate except date of when it was to be delivered. Was notified through the entire process which is nice.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

This Hot Toy’s Iron Man Rocks

This Hot Toy’s Iron Man is actually a really cool addition to anyone’s collection. Definitely extremely detailed and Hot Toys thought of everything. Plus Sideshow shipped it quickly and great packaging. Highly recommend. Easy to order and got it quickly.

4 July 2026
Unprompted review
Rated 3 out of 5 stars

The product itself was great

The product itself was great, exactly what I thought it would be but the box is came in looked like it had water damage done to it and was all warped.

9 July 2026
Sideshow logo

Reply from Sideshow

Hello Justin,

Thank you for taking the time to share your feedback with us.

We're glad to hear that you were happy with the collectible! Our team takes great care in packaging each order to help ensure it arrives safely, so we're sorry to hear the packaging experienced some issues during transit.

If your collectible arrives with any damage, our 30-day warranty is available to help resolve the issue. If you have any questions about our warranty coverage, please don't hesitate to contact us at support@sideshow.com or 805-214-2100 (1-855-SIDESHOW toll-free). We're always happy to assist.

Best regards,
The Sideshow Team

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