Plugstationuk Reviews 222

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Blown away by the service. Enquired about an LV toiletry pouch bag which i've tried to get direct from LV since before Covid hit. It's been impossible. Was recommended plugstation by a friend. Contact... See more

Company replied

Rated 3 out of 5 stars

I’m grateful for the prompt reply, but the response didn’t specifically address what I wanted to know.

Company replied

Rated 5 out of 5 stars

After being scammed by jordanofficial.com I was very apprehensive ordering high value trainers.. after much searching and researching I chose plugstationuk.com…They quickly responded to my nervous,nu... See more

Rated 5 out of 5 stars

Excellent customer Service The Plugstationuk team were fantastic in managing a situation with an out of stock item. They communicated with me immediately with the different options and went above and... See more

Company details

  1. Clothing Store

Written by the company

Luxury Clothing & Footwear. Sourcing High End Items!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

222 reviews

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Rated 3 out of 5 stars

I’m grateful for the prompt reply

I’m grateful for the prompt reply, but the response didn’t specifically address what I wanted to know.

3 June 2025
Plugstationuk logo

Reply from Plugstationuk

Hi Minae,

We replied instantly via email regarding the item being sold out and asking you if you wanted an alternative item, however you didn't.

We refunded you the amount you paid. We clearly told you what the problem was with an item being out of stock.

Best of Wishes
Plugstationuk Ltd

Rated 5 out of 5 stars

Ordered my son a trapstar jacket was…

Ordered my son a trapstar jacket was trying to avoid buying online as so many fakes but only place I could find that actually sold any trapstar items in store was selfridges with 1 jacket I read reviews on plugstation and took a chance service was brilliant easy to contact and very responsive with any questions I had over all a very good service and varied authentic item can’t fault them

4 February 2025
Rated 5 out of 5 stars

Excellent customer Service

Excellent customer Service
The Plugstationuk team were fantastic in managing a situation with an out of stock item. They communicated with me immediately with the different options and went above and beyond to find a solution for me. To top it off, they also arranged speedy delivery. I’d happily order from you again. Thank you! Great job!

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Super good place to buy trapstar products

I had an excellent experience with this service. The response times were incredibly fast, and they were very helpful throughout. The quality of the products is perfect ordered a Trapstar jacket, 10/10 would recomend

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Top quality on tracksuit and service 💯

Top quality on tracksuit and service 💯
I ordered the tracksuit midday and it was delivered by the next day.
They even give you a WhatsApp message To tell you when it’s been delivered and you can speak to them direct. Very helpful! You don’t get that service anywhere.

I will definitely be buying off plug station UK
again, really happy, thanks 👌🏼👌🏼

3 December 2024
Unprompted review
Rated 5 out of 5 stars

JACKET

Everything is in the best possible order, everything came and is original. I recommend

28 November 2024
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service. I bought a jacket which was too small.
1. No return label is provided by this company so returning goods is at your own costs.

There was no jacket in a larger size, so they offered me to choose another jacket. I chose another jacket which costs less than the originally ordered jacket:
2. I didn’t get a refund for the difference in price.
3. The difference in price was about €110. They told me that they had to charge restocking charges
4. Further questions remain unanswered

Poor customer service. If you are not sure about sizing: returning and refund procedures will cost you significant additional costs

22 November 2024
Unprompted review
Rated 1 out of 5 stars

SOLD ME A FAKE DENIM TEARS TRACKSUIT…

SOLD ME A FAKE DENIM TEARS TRACKSUIT AVOID

1 March 2024
Unprompted review
Plugstationuk logo

Reply from Plugstationuk

Hi AC,

This is a fake review as we have not sold a denim tears tracksuit for 3 months. Also we have requested more information from you however you have not given us a valid order number or an email address connecting to your order

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