The whole process was amazing! The first rep was patient and understanding with brilliant advice and guidance once he'd assessed our needs for our daughter’s large bedroom window. We chose medium size... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great local company Kept up to date with delivery and installation Wished we had shutters done years ago They have made such a difference to temperature in all three rooms Simple to adjust louv... See more
Company replied
Both the initial visit and the subsequent survey were conducted by helpful and efficient individuals. The installation took place 16 weeks later as planned , and the fitter was professional and effici... See more
Company replied
Fantastic company with a great ethos. Excellent advice on Shutter types and lovely people. Lots of communication from day one and perfect time keeping. Final fitting was timely and with a lovely you... See more
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Company details
Written by the company
ShuttersUp is a leading UK specialist in premium window shutters, built on 20 years of experience delivering exceptional craftsmanship and service. Founded by Ross and Ashley, the business was created with a clear vision: to become the UK's most loved service. Providing exceptional products and service that surprise and delight our customers. Our industry-leading 15-year warranty, offers long-term peace of mind and confidence in the quality of our shutters and workmanship. Every product we supply is made from premium materials and precisely fitted to enhance both the style and functionality of each home. The ShuttersUp team are highly trained and share the strong service ethic and commitment to going above and beyond for customers. From initial consultation through to installation and aftercare, every detail is handled with care and professionalism. Our dedication to excellence is consistently recognised through outstanding customer reviews, highlighting our reliability, attention to detail, and friendly approach. At ShuttersUp, quality, integrity, and customer satisfaction are at the heart of everything we do — making us the trusted choice for homeowners who want premium shutters installed by experts who truly care.
Contact info
12 Red Lodge Road, BR4 0EL, West Wickham, United Kingdom
- 020 8776 1484
- customerservices@shuttersup.co.uk
- www.shuttersup.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
From first enquiry to fitting of our shutters the experience was first class. The company made sure everything was perfect before the order was placed. Bradley the fitter was meticulous with the fitting, even making adjustments to make the shutters look better. Would highly recommend and will be contacting them again for the two windows at the back of the house.
19 February 2026
Unprompted review
Reply from ShuttersUp
Hi Andrew,
Thank you for choosing ShuttersUp to install your shutters!
We’re so pleased to hear that your experience was first class from your initial enquiry right through to installation.
It’s great to know that the attention to detail before placing your order made a difference, and Bradley will be delighted to hear that his meticulous approach and finishing touches stood out.
We truly appreciate your recommendation and look forward to helping you with the windows at the back of your home in the future. Thank you for your fantastic review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
LOVE THEM
Everything was so easy, from booking the initial appointment, deciding the design, and getting the final appointment booked in to install the shutters. I think the pricing is really reasonable and the shutters look so so good. I am so glad I went with ShuttersUp. Thank you so much!
18 February 2026
Unprompted review
Reply from ShuttersUp
Hi Emma,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear that you found the whole process easy and straightforward, from your initial appointment through to installation.
It’s great to know you’re happy with the design, pricing, and final result, nothing makes us happier than hearing how much you love your new shutters!
Thank you so much for your lovely review! We really appreciate your support.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Fantastic service
Fantastic service - Not the cheapest not the most expensive but their customer service and professional fitters were brilliant!
13 February 2026
Unprompted review
Reply from ShuttersUp
Hi Oliver,
Thank you for choosing ShuttersUp to install your shutters!
We really appreciate your honest comments and are delighted to hear that our customer service and professional fitting team made such a positive impression.
We always aim to deliver the best possible experience and quality, so it’s fantastic to know we got it right for you. Thank you again for choosing us!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Very professional and friendly from the…
Very professional and friendly from the first visit to subsequent measuring up and installation done by Bradley.
Great team members including receptionist.
Incredible service from start to finish
I couldn’t be any happier for the end result.
Thank you ShuttersUp
18 February 2026
Unprompted review
Reply from ShuttersUp
Hi Mr C Lupattelli,
Thank you for choosing ShuttersUp to install your shutters!
We’re so pleased to hear that you had a positive experience from your first visit right through to installation.
Bradley will be delighted to know his work made such a great impression, and we’ll be sure to pass on your kind words to our office team as well. It’s fantastic to hear that you’re so happy with the end result, that’s exactly what we strive for.
Thank you for such a wonderful review, We truly appreciate your support!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Absolutely beautiful shutters
Absolutely beautiful shutters, the whole process was faultless from booking to measuring and fitting.
The team are all so friendly, professional and really take time to explain everything.
I had shutters up in my last house and the experience was the same. I would definitely highly recommend.
12 February 2026
Unprompted review
Reply from ShuttersUp
Hi Beverly,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear you’re so pleased with your beautiful shutters and that the whole process felt faultless from booking through to fitting. Our team will be delighted to know their friendly and professional approach made such a positive impression.
It means so much that you chose us again after your previous home, that truly is the highest compliment. Thank you for your continued trust and for your recommendation!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Great shutters, great customer service and great workmanship!
I shopped around not only to get the best price but great quality shutters. Our whole experience with ShuttersUp from start to finish was simply amazing. A fantastic company, with flawless customer service and workmanship.
Highly recommend ShuttersUp.
12 February 2026
Unprompted review
Reply from ShuttersUp
Hi Sonia,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted you chose ShuttersUp for both quality and value, and that you had such an amazing experience from start to finish. Your kind words about our service and workmanship mean a lot to us.
Thank you for the recommendation and thank you so much for your lovely review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Great company
Great company. Very well organised!
The shutters look amazing & the fitter was Excellent. Left my property spotless.
Highly recommend shutters up.
12 February 2026
Unprompted review
Reply from ShuttersUp
Hi Paul,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear that you found our team well organised and that you’re so pleased with how your shutters look. It’s fantastic to know our fitter made such a positive impression and left your property spotless, we’ll be sure to pass on your lovely feedback.
Your recommendation truly means a lot to us!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Service was excellent Vinnie was excellent
Service was excellent Vinnie was professional and extremely efficient in the carrying out of his duties.
2 February 2026
Unprompted review
Reply from ShuttersUp
Hi Frances,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear that you had an excellent experience and that Vinnie’s professionalism and efficiency stood out during your service. He takes great pride in delivering top-quality work, and your feedback truly means a lot.
We’ll be sure to pass along your compliments to Vinnie. We appreciate your support.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Had a little problem with my shutters…
Had a little problem with my shutters and shutters fabulous was on it straight away lovely lady I spoke to on phone and Lewis the lovely young man who sorted problem was very charming in all I only had good service with them and recommended there products thank U Jackie lambert
11 February 2026
Unprompted review
Perfect service and product
We've had 6 windows fitted with shutters and the service from start to finish was perfect. I was notified of everything at each step and everyone including Faye, Luke and Jake who visited the house were all a delight to deal with. The end product is gorgeous and we really couldn't be happier. Will have no hesitation to recommend to anyone.
6 February 2026
Unprompted review
Reply from ShuttersUp
Hi James,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear you’re so happy with your shutters and that everything went smoothly from start to finish. Faye, Luke and Jake will be delighted to hear your kind words.
Enjoy your electric blackout shutters — they really are a game changer! We truly appreciate your recommendation.Thank you so much for your wonderful review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Best decision
Brilliant product and fantastic service from start to finish. The result exceeded our expectations, and shutters are definitely adding a lot of character to our rooms. Everyone was exceptionally friendly, polite and well informed at absolutely every stage of the process. It is worth the wait and we highly recommend.
9 February 2026
Unprompted review
Reply from ShuttersUp
Hi Marta,
Thank you for choosing ShuttersUp to install your shutters and thank you so much for your lovely review!
We’re thrilled to hear the shutters exceeded your expectations and are adding character to your rooms. It’s great to know you felt well looked after throughout the whole process.
We truly appreciate your recommendation — and your patience. Enjoy your beautiful new shutters!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Excellent Service - very professional throughout.
From initial contact through to final installation everything went exactly to plan. Everyone we were in contact with and those who came to assess our requirements through to eventual installation was highly professional. The support from those behind the scenes kept us fully informed as to the purchasing and ordering of our items.
4 February 2026
Unprompted review
Reply from ShuttersUp
Hi Gladys,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear that everything went smoothly from your initial enquiry right through to installation.
It’s especially great to know that every member of our team, both on-site and behind the scenes, made a positive impression. We work hard to ensure our customers feel fully informed and confident at every stage of the process, so your comments really mean a lot to us. Thank you for taking the time to leave such a fantastic review.
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
We can't fault anything
We can't fault anything, they look great the fitter was excellent clean and tidy done a great job . We would recommend Shutters Up to anyone. Value for money.
4 February 2026
Unprompted review
Reply from ShuttersUp
Hi Stephen,
Thank you for choosing ShuttersUp to install your shutters!
We’re absolutely delighted to hear that you’re so pleased with your shutters and the service you received. It’s great to know our fitter made such a positive impression and left everything clean and tidy, we take real pride in our workmanship.
Your recommendation means a lot to us, and we’re so glad you feel you received great value for money. Thank you so much for your wonderful review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
I’m in love with our new shutters
I’m in love with our new shutters. Yes the wait was a couple of months but they’re worth every penny. Service was great too. Thank you so much
1 February 2026
Unprompted review
Reply from ShuttersUp
Hi Natasha,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear you’re in love with your new shutters and that they were worth the wait. It truly means a lot to us that you appreciated the service as well.Thank you so much for your lovely review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
5* experience
Harvey was absolutely brilliant! Extremely respectful of my home throughout the installation.
The finish of the blinds are just beautiful! Harvey went through the aftercare process with me also and which was needed because I would have ruined my blinds that only require a feather duster!
Thank you again Harvey, you were absolutely brilliant,
28 January 2026
Unprompted review
Reply from ShuttersUp
Hi Sharena,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear that Harvey provided such a professional and respectful installation. It’s great to know you’re happy with the finish of your blinds and found the aftercare guidance helpful. We’ll be sure to pass your kind words on to Harvey, he’ll be thrilled! Thank you so much for your wonderful review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Great service with a great product!
Very efficient from first contact!
Did what they said they were going to do.
Very punctual and kept us up to date.
Our Shutters are beautiful. Have changed the whole feel of the room. Very very pleased!
6 February 2026
Unprompted review
Reply from ShuttersUp
Hi Juliet,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear that the process was smooth and efficient, and that our updates and punctuality were appreciated. It’s wonderful to know your new shutters have transformed the room, we’re so pleased you’re happy with them! Thank you so much for your kind review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
My shutters
The reason I give five star this company is because from the get go, they were professional equate and on point, the shutters even came a bit late that I was expecting, still knowing the transit from one side of the world to another but it was worth it every minute
My windows looks amazing and I highly recommend to others that are interested in shutters
So thank you so much for your business
5 February 2026
Unprompted review
Reply from ShuttersUp
Hi Mirela,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear that, despite the wait, your shutters were worth it and that your windows look amazing. Your kind words about our professionalism mean a lot, and we really appreciate your recommendation to others. Thank you so much for your wonderful review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Very good service
Very good customer service and the fitter managed to put the shutters in quickly and efficiently. Good advice given when deciding.
28 January 2026
Unprompted review
Reply from ShuttersUp
Hi Pam,
Thank you for choosing ShuttersUp to install your shutters!
We’re thrilled to hear you were happy with our customer service, the advice provided, and the efficient installation. We really appreciate your feedback and your support! Thank you for your kind review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Very professional company
Very professional company
Shutters are gorgeous
23 January 2026
Unprompted review
Reply from ShuttersUp
Hi Stacey,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear you’re happy with your shutters and appreciate your recognition of our professionalism. Thank you for your kind review!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
Very good quality shutters
Very good quality shutters
Very happy with them
I recommend shutters up highly!
16 January 2026
Unprompted review
Reply from ShuttersUp
Hi Lavina,
Thank you for choosing ShuttersUp to install your shutters!
We’re delighted to hear you’re very happy with your shutters and truly appreciate your recommendation. Thank you so much for your kind words!
If there is anything we can do for you in the future, please do let us know!
- The ShuttersUp Team
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