Shumaila’s London Aesthetic and Laser Clinics Reviews 

2,701
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 376 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff members, noting that they are extremely welcoming, professional, and dedicated to making every single visit comfortable and relaxing. Consumers also emphasize the exceptional quality of treatments and visible improvements, expressing high satisfaction with services like laser sessions, facials, and skin care procedures. Some reviewers were not happy with specific aesthetic treatments, mentioning that procedures failed to remove age spots or tattoos completely after multiple sessions. A few people also noted that certain skin procedures had undesirable results, leaving them feeling disappointed with the final outcome.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that the team is extremely professional, welcoming, and... See more

Service

Customers had positive experiences with service, consistently praising the professional staff, welcoming... See more

User experience

People report positive experiences with user experience, highlighting relaxing and comfortable treatments... See more

Quality

Users describe positive interactions with quality, expressing strong satisfaction with their aesthetic... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Azima always been fantastic .she is the best ...always smiling and welcoming . Make me feel so ease all the time .. Her positivity reflect on her works too .. Higly recommend 😍

Rated 5 out of 5 stars

I’m very pleased with my treatment today, Microneedling with plasma done by HARPREET in Eastham Branch. She is very kind, nice and knowledgable. Highly recommend employee. Many thanks

Rated 5 out of 5 stars

This is my second treatment in clinic by Simran. Hi had Hifu and the results have been brilliant. Simran is very friendly professional and informative. I will look forward to going back to her for m... See more

Rated 5 out of 5 stars

Just had another amazing treatment with Sweety. Laser is going really well, my LVL lashes look amazing and the eyebrows are fab! Microneedling facial is being booked in! Defo recommend- thank you Sw... See more


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,701)

349 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I had my second laser session with Harpreet at Shumailas East Ham, and it was a really good experience. This was my fifth laser session overall at the clinic, and I can clearly see better results after every session.

Harpreet was very caring, professional, and made me feel comfortable throughout the treatment. She explained everything clearly and made sure I was okay during the session. Her service was excellent and she was very friendly.

I’m really happy with the results so far and the overall service at Shumailas. I would definitely recommend Harpreet and the clinic to anyone considering laser treatments.

6 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Amal,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Simran is a true professional

Simran is a true professional! She provided an amazing, informative facial and took the time explaining each step and advise me on future care options tailored specifically to my skin. Her gentle approach and expertise made for a wonderful experience. 5 stars!

5 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sundeep,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had a full leg wax

I had a full leg wax, very professional and loved the results! X

5 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Felicity,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Eyelid skin tag removal. Excellent!

I visited the Chingford branch to have a skin tag removed from my eyelid. The place was spotlessly clean and the staff were very friendly and professional. My skin tag was completely removed in one session, leaving a small scab. The scab dropped off four days later. A week on, I can't even see a mark.
I wouldn't hesitate to recommend Shumaila's.
Many thanks.

20 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear david,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

The staff was lovely

The staff was lovely, they give u the best advice, and tell you the best treatment for you, they are amazing.

4 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Dacosta,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Shumaila have been excellent in…

Shumaila have been excellent in customer service and always willing to help especially Asma- I had hifu , skintag removal,and cosmelan and I am looking forward to starting my skin boosters treatment with Mandeep . She made me feel relaxed from consultation to treatment sessions whenever I called she knew my name she made it very personal to me I am so happy I found Shumaila.

3 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Sabinah,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had crooked eyebrows and it took…

I had crooked eyebrows and it took months and months and months for it to be corrected with threading and Simran managed me the entire time and she has done a fantastic job by actually correcting my eyebrows and now my eyebrows are perfect. I love her dedication to her clients.

3 March 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Shruti,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

It was the first time I had come here…

It was the first time I had come here for waxing and the lady who did it was so lovely and friendly. I felt nervous at first going to a new place, but she made me feel comfortable and at ease.

22 January 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Jaskiran,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Seeing great results after 2 laser…

Seeing great results after 2 laser sessions already! Simran has been wonderful, very knowledgeable and friendly. I wish I started laser years ago if I knew I’d get results like this!

27 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Jay,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great eyebrow threading with Simran

Great eyebrow threading with Simran, she has given my eyebrows a lovely shape.

27 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Georgina,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 1 out of 5 stars

Dissapointed with their customer service

Booked 6 treatments of PRP for £1000 after 1 treatment got side effect. They requested doctors letter, which was provided to them in which the dr stated to stop the sessions. First agreed to pay back £700 then only paid me £550 back. Blaming Klarna fees.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Good customer service, lovely lady who served me, friendly lady. Will definitely come back.

23 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear T.S,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great eyebrow thread and tint with Kim

Great eyebrow thread and tint with Kim! Always does a great job and takes such care.

19 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Gwenan,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Recommend

I got waxed for the first time and Halima,the woman who waxed me,was amazing!They’re very professional and considerate by asking if you’re okay and if you need a break or some water if you can’t handle pain that well.Very quick as well :))

18 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Iman,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

Great help from Kim

Great help from Kim, amazing treatment and seeing progress!

15 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Nilesh,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

Rated 5 out of 5 stars

I had HIFU and it was quite relaxing

I had HIFU and it was quite relaxing. Very little discomfort. Simran explained everything in detail and made me very comfortable. She did a great job. Happy customer.

14 February 2026
Unprompted review
Shumaila’s London Aesthetic and Laser Clinics logo

Reply from Shumaila’s London Aesthetic and Laser Clinics

Dear Naomi,

Your 5* review has made our day at Shumaila’s London.

So your feedback inspires us to continue delivering excellence.

We look forward to welcoming you back to your Shumaila’s London

Best regards,
Shumaila

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