Shumaila’s London Aesthetic and Laser Clinics Reviews 2,555

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, often highlighting their ability to make clients feel comfortable and well-informed throughout various treatments. Many people report significant satisfaction with the quality of service and the positive results achieved, particularly in areas like hair restoration, skin treatments, and laser hair removal. The overall user experience is frequently described as excellent, with numerous individuals expressing gratitude for the personalized care and effective solutions provided. However, some customers also noted occasional issues. A few people were dissatisfied with the effectiveness of certain treatments, such as tattoo removal or specific skin procedures, reporting that desired results were not fully achieved. Some reviewers also mentioned concerns regarding professionalism, citing instances of concerns regarding certain aspects of the service environment or communication from staff.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professionalism, kindness, and attentiveness. Many... See more

Service

Users describe positive interactions with service, highlighting the professionalism and care received. Many... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with treatment outcomes.... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers describe their experiences as great,... See more

Product

Customers express satisfaction with the products and treatments. Many reviewers highlight positive outcomes... See more

Based on these reviews

Rated 5 out of 5 stars

I absolutely love Shumaila’s. I’ve been doing my PRP sessions and LLT treatments here for the past few months, and I can genuinely see such a difference my hair now feels thicker, fuller, and so much... See more

Company replied

Rated 5 out of 5 stars

I’ve been coming here for around 2 years for my laser appointments and hydrafacial by Tania. Honestly shes the best 10/10 , makes me feel so comfortable and gives me the best treatments and advice. S... See more

Company replied

Rated 5 out of 5 stars

I’ve had such a great experience at Shumalia’s Hammersmith branch. I’ve been doing hair exosomes, red light therapy, and Minoxidil, and the results have been amazing so far. The team is so warm,... See more

Company replied

Rated 5 out of 5 stars

I met Bushra when I started my laser treatment at the Chigwell clinic a few months ago. She was very friendly and approachable, which made me feel comfortable right away. I chose her to carry out my... See more

Company replied


Company details

  1. Laser Hair Removal Service
  2. Medical Center
  3. Private Hospital
  4. Skin Care Clinic
  5. Weight Loss Service
  6. Wellness Center

Written by the company

Shumaila’s Skin & Laser Clinic, founded in 2005 in East London, has grown substantially over the years. With nine branches across London and Essex, including prestigious locations like Gants Hill, Ilford, Seven Kings, Loughton, Woodford Green, East Ham, Upminster, Hammersmith, and Colchester, we have established ourselves as a leader in skincare services. Committed to excellence, we prioritize delivering exceptional services to our valued clients, employing only the highest quality products and brands. Through partnerships with industry leaders, our clinic offers a comprehensive range of services tailored to address diverse skincare needs. From skin treatments to hair regrowth solutions, hair removal procedures, and body contouring treatments, we strive to provide personalized care and optimal results. Renowned for our association with esteemed brands, including those specializing in skin treatments, hair regrowth, hair removal, and body contouring, we uphold the highest standards of quality and efficacy in all our services


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! I’m beyond pleased with the services I received. Ashia and the manager Asma were incredible—so warm, professional, and attentive, they really made me feel comfortable and well looked after from start to finish.

Ashia did all of my treatments and she is such a nice, honest person. She made me feel at ease the whole time and explained everything clearly, which I really appreciated.

I had multiple treatments including PRP, microneedling with exosomes, and full body laser, and I am so happy with the results. Everything was done with such care and precision, and the quality of service was outstanding.

I’m genuinely so impressed and couldn’t be happier. Highly, highly recommend to anyone looking for top-quality aesthetic treatments!

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Sakshi was very quick and efficient but…

Sakshi was very quick and efficient but at each stage of the treatment checked to make sure I was happy. She was very willing to adjust the treatment so it suited me which I found incredibly helpful. Thank you Sakshi.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

Not a good tattoo removal experience

Not a good tattoo removal experience. Paid a lot of money to have a block of 6 laser sessions, after I was advised it would take 5 or 6 sessions.
Finally had my 10th and final session and the writing is still on my arm. It is faded a lot, but you can still make out it is writing and there is still ink in the writing. No fancy stubborn colours just black ink. After watching before and after other tattoo removal companies of only 1 or 2 sessions being a lot more prominent I can only imagine the lasers used here are just not as powerful.
I never needed the numbing cream are others use and never had any blistering like most people have.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with Shumalia’s for my Cosmelan treatment! From the very beginning, Nazia made me feel completely comfortable and explained every step of the process in detail, which really put my mind at ease.
Her professionalism and knowledge are outstanding — you can tell she truly cares about her clients and their results. Throughout the treatment, she was attentive, gentle, and always checked in to make sure I was okay.
I’ve already started to see improvements in my skin, and I’m so happy with how everything is progressing. My complexion looks brighter, clearer, and more even than before.
I highly recommend Shumalia’s to anyone considering Cosmelan or any skin treatment. You’ll be in safe, expert hands!

4 April 2026
Unprompted review
Rated 3 out of 5 stars

I just started my treatment with…

I just started my treatment with Shumaila Clinic. I would say the staff are very friendly specially staff Telma and she guide me correctly which treatment i should go for.
Im just excited to see better final results after few more sessions.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I’m the customer for a very long time…

I’m the customer for a very long time started the laser hair. Removal was very scared and petrified with the overall Google search how the pigmentation treatments come out extremely reluctant. It took me about a year but highly grateful to Upminster team specially Nazia and Rabia who has been so reassuring and been with me step-by-step I followed the routine I took their advice and just went for it today. I didn’t realise that was the bestest thing I did. My face looks different. My husband started commenting on my skin which is very unusual, but I am extremely pleased anyone looking for pigmentation treatment. Shumaila is the right place for you especially if you have coloured skin issues definitely it was worth it, thank you team. ❤️❤️

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Harpreet was great! Facial was very soothing, skin looks and feels very soft. Thank you!

14 March 2026
Unprompted review

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