shoppydeals.co.uk 

placed order with No parcel , ask for refund they became non existent i lost £131 fuming

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Update - like other reviewers have commented, I have now received an email from ShoppyDeals threatening legal action if I do not remove my review. Also like the other reviewers, my review and its accurate description of the poor behaviour of this company will remain. I await the promised legal action with interest.
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My review will be a familiar story for the many others who have been defrauded by ShoppyDeals. I ordered over £300 worth of products on August 27th. Despite their terms & conditions stating "your payment method will be charged automatically on the date the order is shipped", the charge was applied immediately. The goods, however, never appeared.

After a week I asked a question about my order status using their chat facility, but after an initial reply and a request for the order numbers the chat went quiet. I emailed the company with the same query. While I did get a response it was phrased in language no customer service representative would ever use.

Since then, I have been unable to access the account I created, and further requests for updates have been ignored. I recently requested a refund as I don't believe there is any intention to supply the goods, but that request has been ignored as well.

Ironically, ShoppyDeals web site has an article that claims that negative Trustpilot reviews are scams and are spreading misinformation about the company, claiming that more than 80% of one star reviews are from people who have never bought from ShoppyDeals. I think it's likely that 'never bought' means never received the goods the customer paid for. Or it could be simply made up, just like their stock. Trustpilot, on the other hand, states that ShoppyDeals "has been pressuring people to change or remove their negative reviews from Trustpilot".

I would urge you to buy from a reputable supplier and not give your money to scammers.

Order was placed, waited and waited for delivery but nothing was sent. Tried to contact the company which ONLY has e-mail or a mostly non-existent chat app, no contact telephone number. All attempts at contact failed. I eventually had to get my credit card company involved to secure a refund. Please do not fall into the same trap, you will go through hell to get any satisfaction.

It's been OVER two months and a very disappointed experience
No goods no refund
They often don't respond and when they do they are aggressive

DON'T USE THEM It looks like a big scam

Regards

Phillip Keable

I placed an order and I received an immediate invoice for the products ordered.
Over three weeks have passed but there's been no delivery and no contact from the company.
I've been on their website but I can't gain access to my account.
It is clearly a scam company, and it should be investigated and removed.

I've been waiting two months for my order!! from August 5th!! I didn't receive my order!! site you are ignoring me! Is this Site a Scam??[Order #273829] (August 4, 2023)

Order cartridges from them in August, never received it, never got a refund. Will have to ask my credit card for the charge back. Do not use this company !!

Paid for item, got acknowledgement email.
Asked chat window for tracking at least 10 times over the weeks, never heard any more from anybody.

I paid with Google pay via my bank card so I claimed for refund via my bank and got it eventually.

Please do not expect service from these clowns, read the reviews and buy from honest retailers is my advice.

Had me off aswell ordered a pc power pack for £86.29 in August still says processing tried contacting them no reply whatsoever don't deal with them and who ever writes a review saying they got refunded are full of crap they must work for them

I ordered a product on 10/08/2023. Nearly 2 months later no product,no response to e-mails and no refund. Should have read the reviews first. Buyer beware this company is a scam. Forget the 1 star should be a 💩 or🤑instead.

Placed a simple order for a Google Hub on 13/08/2023, no information on delivery timescales but I assumed it would be reasonable delivery. However nothing - on emailing they claimed it would be end of August due to new regulations. And nothing since then (it's now 29/09/2023). I have requested a refund but nothing yet.

Ordered a kettle from this company on 26/08/23 after a Google search. Got an order confirmation...no delivery or delivery notification....no means of contact, the chat line is not operating! No one answers the telephone.
Appears to be a fraudulent enterprise.
Next step Trading Standards and Google - on-line purchasing has to be safe for the whole system to work. Call them out!!!

Ordered a karcher window vac, received a receipt then heard nothing other than order being proceed, came to trust pilot, read the reviews so decided to cancel my order, had a mail being told the order had been cancelled but am as yet to receive my money back... this is a scam though I will change this review if I get my money refunded.

**UPDATE 30/07/2025** shoppydeals are threatening me with legal action and threatening to "lose/release" my personal data if I don't change this review, I still don't have my product or a refund and my communications have been ignored. I'm chasing their "appointed solicitor" which I will update this review with
Good luck to all you others who are also going through this

It looks like I’m one of the latest ones to be had by this company. My goods never arrived and I couldn’t get through to the company by email or telephone.
Ring 159 to get directly through to your bank ( must be after 15 days). I was refunded by the bank.

Same as most customers. Ordered. Item never arrived. Cancelled. Was told I would get cancellation confirmation email. Never got one. Never got money back. Wish I’ve read reviews before I’ve ordered. If you look before you order lucky you. Best advice I can give. Don’t order. Looks good on the surface but the company takes money and you’ll never see the product you’ve ordered nor will you get your money back 😡👎

I recently purchased an item from ShoppyDeals, and I'm extremely disappointed with my experience. I paid 45 pounds for the product, but I have not received it nor received a refund.

The lack of communication and failure to deliver the item or process a refund is unacceptable. I expected better service from ShoppyDeals.

I hope this issue can be resolved promptly, as this experience has left me with a negative impression of your company. I urge you to improve your customer service and delivery processes to avoid similar situations in the future.

This company charged me 27 pound and never replied to many 10 emails regarding my item, no number to call, also the company registered in the UK has been devolved in 2021, now these scammers keep sending threatening emails and warnings. Please be advised this is a big scam, and government can't do nothing about it.

My experience with ShoppyDeals has been nothing short of a nightmare. I placed an order and, when it didn't arrive, I contacted their customer service. To my disbelief, they told me to ask Trustpilot for a refund – an absolutely deceptive and evasive response.

Not only did I not receive my order, but I also haven't seen my money refunded. This level of service and their refusal to address the issue is unacceptable.

I strongly caution others against dealing with ShoppyDeals. Their practices are questionable at best, and I hope my feedback prevents others from falling into the same trap.

SCAM. Order never arrived with no replies to communication or refund. One to avoid.

Ordered item over 5 weeks ago and still haven't received my order. Correspondence vertually zero.