Great price for my Merrell sandals, which were delivered quickly, ahead of schedule. I judge a company on several things, including how they deal with an issue. My sandals had a manufacturer fault, so... See more
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First time I’ve used Shop Outdoors and the whole experience was first class, easy website showing an item and actually having it in stock refreshing! Competitive pricing and fast delivery. Had to c... See more
A brilliant shopping experience. The 1st pair of Oakley sunglasses I bought arrived within 1 working day but unfortunately, I didn,t like the frames. I contacted Shop Outdoors and informed them I wa... See more
Great service. Returned a pair of sunglasses - Royal Mail collected . ✅ Re ordered - needed to change delivery address after placing order - this was arranged straight away via email contact. V... See more
Company details
Written by the company
Shop Outdoors - online store for discount outdoor clothing, footwear, tents, equipment and other accessories from brands including Berghaus, Sorel, Havaianas, Merrell, Oakley and much more.
Contact info
Building 1, Unit A5, 61 Brook Lane , SO31 9FF, Southampton , United Kingdom
- 01329 842989
- sales@shop-outdoors.co.uk
- www.shop-outdoors.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Fast delivery every thing was fine with…
Fast delivery every thing was fine with product know problem’s. Will order again.
I wanted the Merrill Kahuna sandals and…
I wanted the Merrill Kahuna sandals and they were delivered quickly at a good price
Very good service.
I've used Shop outdoors before
I've used Shop outdoors before, quality products at reasonable prices and quick delivery thanks.
Amazing for outdoor gear
Amazing for outdoor gear. Merrel boots arrived quick and are perfect.
Excellent prices and service⭐️⭐️⭐️⭐️⭐️
Will shop again, highly recommended.
Delivery arrived perfectly and onetime.
Delivery arrived perfectly and on time.
Product as described.
Good communication.
Very happy, will definitely use you again
Brilliant company to deal with
What a brilliant company,ordered a RUFFWEAR Front Range Harness at a very reasonable price & postage costs ,came exactly on the day stated,I would definitely use this company again...
Great customer service
Ordered a dryrobe coat for my little whippet in a Medium, it was a touch short along the back. Refund given and a lovely lady phoned me at 8.15 in the morning to confirm that it had been credited back to me. Ordered a bigger size which fits perfectly. Fab price at £39.99 and no postage costs. Great customer service and I will buy definitely purchase again from this online business . Thank you.
Excellent prompt service
No problems at all
No problems at all. Good merchandise I bought. Speedy delivery time with free delivery so did not expect delivery so soon, bonus 😀.
Smooth overall transaction. Very pleased. Would try them again.
Excellent product, but free postage - no
Excellent service and prompt delivery. Product looks very good, as described.
My only reason for marking down one star, the advert said free postage but when I got to payment postage was extra. I could have cancelled but decided to continue. Otherwise very pleased with my Stanley insulated water bottle.
Quick and reliable
Bought some supplies for a camping trip and everything came quickly and exactly as expected.
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