Shore.co.uk Reviews 821

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient delivery of products. Many appreciate the competitive pricing, often finding items cheaper than elsewhere, alongside the high quality of the products and the wide selection available. However, some customers experienced issues with the courier service, leading to delayed deliveries. A few also noted difficulties with product sizing or fit, such as gloves feeling tight or seat covers not fitting specific car models as expected.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the fast and quick... See more

Product

Users describe positive interactions with products, frequently highlighting their excellent quality,... See more

Price

Consumers consistently find prices to be very positive. Many reviewers highlight competitive pricing, great... See more

Service

Clients share positive opinions on service, consistently praising the team for being great and providing... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality of... See more

Based on these reviews

Rated 5 out of 5 stars

Due to DX not delivering and a few other issues relating solely to DX I am otherwise very happy to give Shore and especially Chris 5 Stars. After trying to contact DX I called Shore and Chris set ab... See more

Rated 5 out of 5 stars

I've been using Shore for many years and they've been consistently excellent (even back when ordering by phone was a thing). The thing that they did before many other sites was let you search for clot... See more

Rated 5 out of 5 stars

Great service. Ordered and delivery the following day. Good price, cheaper than anywhere else for the Hestra ski gloves. Ended up buying 3 pairs as Christmas presents for family. Recommend Shire 100%... See more

Rated 5 out of 5 stars

Really efficient. Needed to size up the ski gloves I bought my husband for Christmas and the exchange was very quick and simple. Pretty sure it was a prepaid returns label too if I remember correctly.... See more

Rated 5 out of 5 stars

Good selection in my size. Have always had billabong t shirts, great quality and nice designs . Bought three and received quickly, unlike some companies online. Will order from shore again. Many th... See more

Rated 5 out of 5 stars

Found what I wanted online and paid for next day delivery. Shore gave item to Courier. Unfortunately Courier service let them down and delivery was not next day but the following one. Shore quick... See more

Rated 5 out of 5 stars

Great selection of outdoor clothing with quality brands. Recently bought a hand full of T-shirts, one had a slight manufacturing defect, the customer service was excellent and a replacement was sent... See more

Rated 5 out of 5 stars

I ordered some bits before Christmas and all arrived fine. I then placed another order and it arrived and the hoodie was damaged. I was sent out a replacement just in time for Christmas Day. Couldn’t... See more

Rated 5 out of 5 stars

Dealing with a company that I've not used before can make you feel unsure, but this company was great and I would definitely use again and recommend. My parcel arrived quickly and was well packaged.... See more

Rated 5 out of 5 stars

Have used Shore for online shopping a few times now & each time has been of excellent service. Great communication & customer care, fast delivery & most of all quality products. Highly recommend ⭐️... See more

Rated 5 out of 5 stars

Found a great item that was sold out elsewhere, delivery was really fast. Unfortunately had a problem out of the sellers control but they were so helpful and quick to rectify this, amazing customer se... See more

Rated 5 out of 5 stars

Always a great service at Shore ! Good choice of clothing and accessories in store, plenty more online too. Ordered a cap for click n collect as live local and didn’t physically have on the shelf but... See more

Rated 5 out of 5 stars

Quick dispatch and delivery. New gloves turned faster than expected, which was great! Competitive pricing on quality brands and would buy from them again.

Rated 5 out of 5 stars

As always quick process and delivery, items all great… easy returns again processed quick usually if needed.. (you pay for returns) Shore highly recommend

Rated 5 out of 5 stars

Fast delivery. Even had an unexpected free gift. I did email to check it hadn't been put in wrong package & needed it returned, but they replied quickly to say it was a free gift. So thank you for t... See more

Rated 5 out of 5 stars

Ordered Pit Viper Proform Miami Nights snowboarding goggles at a great price. Arrived quickly and well packed. Great customer service from these guys too 🙂👍

Rated 5 out of 5 stars

Expert advice with no pressure. Friendly and helpfull staff. Especially with so much to choose from. They always point out the best bargans in the range being looked at. Highly recomend this shop.

Rated 5 out of 5 stars

Sandals arrived quickly, packaged well and in good order. Unfortunately they were a little big for me as I'm a half size, so had to return them and they didn't have a smaller size. The refund was issu... See more

Rated 5 out of 5 stars

Gloves arrived, felt a bit tight for XL but still enough room to wiggle fingers and tighten up to stop wind chill getting in

Rated 5 out of 5 stars

The item, Neoprene Beanie is simply fabulous. I am thoroughly delighted with it. Superb quality, perfect fit. So pleased. The postal was very good, speedy and well packaged.

Rated 5 out of 5 stars

I purchase from Shore regularly. They continue to provide a fast, efficient and reasonable service, with prices not being too expensive. Thank you once again.

Rated 5 out of 5 stars

Very nice jacket. Quick postage. Still waiting on my refund for a return. That’s been 8 days since it arrived back. Account doesn’t show any refund yet.

Rated 5 out of 5 stars

Bought two pairs of boots and shorts to see which ones I wanted. Patagonia 7mm boots are lush. Wasn’t sure if my returns had got back to shore. Both times I called the staff were super helpful and rea... See more

Rated 5 out of 5 stars

Fast delivery. I needed to exchange a couple of items. Reordered, returned goods and received my reimbursement quickly. Very responsive to enquiries.

Rated 5 out of 5 stars

Best price I could find online for the seat covers I wanted. Nice website & super quick delivery. Very impressed.

Rated 5 out of 5 stars

Great selection, but from order to arrival was quicker than expected and the kit was as asked for. No fuss purchase. Thank You Shore!

Rated 5 out of 5 stars

Got what I required at a very decent price and delivered next day. Really great all round having been badly let down elsewhere!

Rated 5 out of 5 stars

Excellent service very fast delivery items of clothing are extremely good quality and fit perfectly thank you my husband loved both items I purchased from you for his birthday

Rated 5 out of 5 stars

Royal mail screwed the delivery several times but the products and packing were top notch, cheers.

Rated 5 out of 5 stars

I purchased to Patagonia 7mm boots and 3mm gloves this week. Went surfing yesterday and I must say they are first class, warm and no leaks. Most of all great value!!! Thanks Shore

Rated 5 out of 5 stars

The purchase was straightforward from ordering to receiving the cardigan. The cardigan is a Christmas present for my granddaughter and she will love it.

Rated 5 out of 5 stars

Have known Shore for many, many years and the service has always been first class in their store. This was the first time I shopped online with them and it was as good at their main store. Everything... See more

Rated 5 out of 5 stars

Love my new Mystic Star wetsuit. Great fit at a fab price. Thank you Shore. Recommend for online orders

Rated 5 out of 5 stars

Really pleased with DryRobe seat covers. Super comfy and fit a VW Transporter well. Great service from Shore.co.uk. Thank you

Rated 5 out of 5 stars

Easy to use website with competitive prices kept me up to date with delivery and arrived on time.

Rated 5 out of 5 stars

We’ve supported the shop in East Wittering each year on our holiday, so glad to find them online. Ordered a wetsuit for our growing teen, the first a little small do sized up. Great service, good sele... See more

Rated 4 out of 5 stars

Online ordering process easy to navigate and delivery reasonably quick. Only issue was trying to find out exactly what seat types the covers actually fit. We have a VW Transporter 6.1 model with swive... See more

Rated 5 out of 5 stars

Fast, efficient service. Product arrived promptly and as described. I'm a very happy customer

Rated 5 out of 5 stars

Always good service from Shore. Never had an issue. Good products, quick dispatch.

Rated 5 out of 5 stars

Great range of surfwear, excellent products. Easy to shop online, delivered normally before expected. Excellent 👌.

Rated 5 out of 5 stars

This is an A1 company to purchase from , they make buying a pleasure instead of a worry

Rated 5 out of 5 stars

Great products at competitive prices; easy to order quality brands with good delivery options.

Rated 1 out of 5 stars

Poor customer service, was told item would be delivered in 48 hours, 10 days later still not received. Emailed customer service, no reply. Called customer service they said the problem was royal mails... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived in promised time frame and was in perfect condition and healers place to buy my partner his dream bag and its excellent quality

Rated 5 out of 5 stars

Good range of clothes, good value, always some discounts, and speedy delivery


Company details

  1. Surf Shop
  2. Activewear Store
  3. Fashion Accessories Store

Written by the company

Shore.co.uk is your go-to surf and watersports store on the South Coast — born in 1982 just a short walk from the waves at East Wittering. Still family-run and proudly independent, Shore is all about good vibes, great gear, and getting people in (and on!) the water. From surfboards and wetsuits to paddleboards, Yeti coolers, and Patagonia jackets, Shore hand-picks the best kit from the world’s top brands — O’Neill, Rip Curl, Passenger, C-Skins, Yeti and loads more. Everything’s tried, tested, and trusted by a team who actually use it every day. Shopping at shore.co.uk is quick and easy, with free UK delivery, easy returns, and super-friendly customer service if you ever need a hand. Whether you’re chasing your first wave, upgrading your wetsuit, or kitting out the family for a beach weekend, the crew at Shore have you covered. They’re not just a shop either — Shore hosts local events, surf photo exhibitions, and community beach clean-ups, all while keeping the relaxed coastal spirit alive. So if you love the sea as much as they do, you’ll fit right in. Real people, real surf, real stoke — that’s Shore. 🌊


Contact info

4.9

Excellent

TrustScore 5 out of 5

821 reviews

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Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

They spam the heck out of you…

They spam the heck out of you if you are stupid enough to put your email in their cart then don't buy. Replying to them does nothing, no opt out link, sure this illegal under the GDPR. Won't be buying from them.

17 March 2026
Unprompted review
Shore.co.uk logo

Reply from Shore.co.uk

Sorry you feel this way. If a customer enters their email address during checkout but does not complete their purchase, we may send up to three cart abandonment emails, depending on engagement such as opens and clicks. This is a very common and lawful practice used by many online retailers.

That said, we’re sorry this caused frustration and added unwanted emails to your inbox.

Rated 4 out of 5 stars

Picked up myself

Picked up myself, so yjere should be a discount on the standard charge. I had been into the shop, but they didn't have my wetsuit size in stock and couldn't find it in the warehouse stock. I had earlier found my size on the web so I ordered directly. As I've had O'Neill wetsuits in the same size before, I knew it would fit. Anyway on checkout up popped some ski gloves that I had been looking for, so you made an extra sale.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

First class service

Due to DX not delivering and a few other issues relating solely to DX I am otherwise very happy to give Shore and especially Chris 5 Stars. After trying to contact DX I called Shore and Chris set about the task of finding my purchase. Due to DX and their lack of communication, I was offered another item for next day delivery via DPD.
All was good.
Thank you Shore & Chris

12 March 2026
Unprompted review
Rated 4 out of 5 stars

Seat Cover Fit Information

Online ordering process easy to navigate and delivery reasonably quick. Only issue was trying to find out exactly what seat types the covers actually fit. We have a VW Transporter 6.1 model with swivel captain seats. Unable to adequately secure the covers without interfering with the seat belt slot and various seat adjustment levers and knobs. More details needed online to clarify the suitability.

16 March 2026
Unprompted review

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