Shinjiru Offshore Hosting Reviews 

255
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the excellent customer service and prompt responses received. Many appreciate the quick and helpful support, often resolving issues rapidly through live chat or ticket systems. Reviewers consistently mention the reliability and instant assistance provided. However, some customers noted significant issues with service reliability and website performance, including prolonged downtime and slow processes. People also reported difficulties accessing their accounts and a decline in response times. A few encountered unhelpful support interactions, and concerns were raised about resource usage or problematic content on hosted domains.

What people talk about most

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the excellent... See more

Service

Users describe ambiguous interactions with service, with some customers praising the highly secure hosting... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and prompt... See more

Website

Customers consistently note negative experiences with website functionality, with many reporting their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've never had an Issue with Shinjuru and always found them to be polite and helpful. I would have gone to 5 stars but lately they've dropped off a little on their responses on Microsoft Teams. They u... See more

Company replied

Rated 4 out of 5 stars

Never had any issues with them and they've always responded pretty quickly to my messages. I've never used anyone else so I can't really compare them. Saying that, this is the first time I've waited 1... See more

Rated 5 out of 5 stars

I had a server issue with a dedicated server. I got on live support with a very friendly person named Feeqz. My issue was fixed in minutes. I have never had quicker support and I have 4 servers wit... See more

Rated 5 out of 5 stars

Shinjiru always helped me in live chat and fix my hosting issues. Always recommend this hosting.


Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!


Contact info

3.2

Average

TrustScore 3 out of 5

255 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(255)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible terrible experience

Terrible terrible experience, slow servers, bad support, blacklisted ip's...
honestly tons of problems with them, your months of SEO hard work could be ruined in days because of their terrible ip's, be careful

10 December 2024
Unprompted review
Rated 1 out of 5 stars

One of the worst offshore hosting…

One of the worst offshore hosting providers, they push you to but their VPS, I have a developer and every time we got an issue they would tell me exactly what shinjiru is doing, they lower the server performance, so you go ahead and buy VPS plan, they blame this on your site/traffic, if you're not tech savvy you might believe it but trust me they do this so you can buy a more expensive plan, devious.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

Shared Blacklisted IP's

Please be aware with shared Hosting plan, the IP is shared as well, when it's blacklisted your site will go down the hill, and they will not change it, all the SEO you worked hard for will be gone, PLEASE BE CAUTIOUS WITH THIS COMPANY.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

TERRIBLE AUTHENTIC REVIEW!

TERRIBLE AUTHENTIC REVIEW!

They have a strongbolt server shared hosting, it even has litespeed, but it can not handle anymore, they closed down my former website, but i was with them for a long time, but things are not working anymore.

15 December 2024
Unprompted review
Rated 1 out of 5 stars

Shinjiru was a terrible experience

Shinjiru was a terrible experience. As soon as they received a deliberate complaint from one of my competitors, they suspended the account, and there was no way to get access, or even explain to them the competitors actions.
Avoid. With this host, your site and your content is in danger of being removed at all time, with no notice.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

On a beautiful day

On a beautiful day, my website encountered an error and became inaccessible. I reached out to the support team via Skype. They responded swiftly and addressed the issue almost immediately in real time.

I was truly impressed by their quick, efficient, and dedicated support. Having experienced various hosting providers in the past, I usually had to open tickets and wait for a long time for assistance.

With Shinjiru, I had an excellent experience.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

Misleading, fraudulent service

BEWARE !!!
Their VPS is not managed and they are hiding this info.
I purchase and found this after that. Support did not cooperate. Even cancelation caused my more than 50% loss and waste of time of many days.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

I freaking love Shinjiru

I spent a while researching the right hosting services and I can confidently say SHINJIRU IS THE BEST. I switched from Hostinger paid Wordpress to Shinjiru Wordpress because I value privacy, and they are amazing to work with. I am such a noob when it comes to site management and they helped me transfer everything over in a timely manner and were really easy to talk to. Thank goodness I found them. If you’re looking around for hosting, just go for Shinjiru. You’ll be safe with them.

28 May 2024
Unprompted review

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