Shinjiru - Malaysia Reviews 392

Had an urgent issue with our website. Contacted Shinjiru Support team. Response was fast and the issue was resolved promptly. Great job by the team, especially Ruby! Thank you so much!

Always very quick response and solutions via Telegram.

Good customer support. Good response time. Updates customer with what's going on.

Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.

the price is competitive, and also whats matter is the support is so good. Highly recommended

Great hosting services: competitive pricing, stable, fast and good reliability.

Also, the Telegram support have been amazing so far. They will assist in every issues: domain transfer, domain issue, hosting issue, php issue, etc.

I’ve been hosting my site with Shinjiru for a while now, and the experience has been consistently solid. Uptime has been reliable, my site just stays up, which is ultimately what matters most.

What really stands out, though, is their support. When you reach out, you’re dealing with real people who actually respond quickly and make an effort to resolve issues rather than giving generic replies. On the few occasions I’ve needed help, they’ve been responsive, practical, and focused on getting things sorted without unnecessary back-and-forth.

Overall, it’s a dependable hosting provider with responsive, human support, which is harder to find than it should be.

Humanized service... you can chat customer service for any issue.

very good services and excellent support, sudah lebih 10 tahun dengan shinjiru since 2013, terbaik mantap, support at telegram very fast and supportive, thanks shinjiru

Been using them for years now and they never dissapoint!

Big shoutout to Zane and Aina for always helping me out even in the wee hours of the morning

Shout-out to Zane, for the prompt response and helpful suggestions regarding our query. TQ.

The Customer Service is very helpful

Again and again the Shinjiru support team executed the assigned tasks, flawlessly.

Thank you guys.

i try to give a good star but am done with shinjiru support is slow am trying to contact them am having problem with my server network extremly slow and they dont answer my project is down and no one is answering and they say 24/7 support its all lie

anyone trying to use shinjiro get ready for bad support and slow response

my server is down i cant even run it

As usual the support is top notch! Replied in a speed manners with professionalism! Keep up the good job 👍

Customer Service is always on top. they has solve almost all my problems so far. I have migrate to them since 2022 and they are always been helpful to me. Really grateful for it.

Fast reponse. Good

Received prompt response to a redirect request. The support guy even explained very patiently to me what a DNS server was. Shinjiru is currently my top choice when it comes to domain registrations and website matters.

i got issue with my login account for Google authenticator. response team assist within 5 minute all my issues settle. Thanks. Recommended