Shearings must be doing well. I tried on 2 consecutive days to make changes to a holiday we booked for 2027. Changes which couldn't be made on line. Told on phone nobody available to ring us back. Twi... See more
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Just come back from a weekend in London, where we saw the sights of London and saw ABBA Voyage. Went with my two sisters and our mum, who has some mobility issues. Our driver/tour guide was a love... See more
Company replied
Just got back from our coach trip to Abba Voyage it was absolutely amazing. Our coach driver was James he was brilliant and very helpful, showing different points of interest on the trips out. I have... See more
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Hi. Me and my mom went on a coach trip 13th -17th July 2026 to Newcastle & Northumberland coast . Our Drivers name was Robin from Cardiff. I must say.. He was amazing :D <3. Absolutely fantastic from... See more
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Company details
About Shearings Holidays
Written by the company
Shearings offers an amazing choice of fully escorted coach holidays to incredible destinations across the UK and Europe. From the moment you step on board, you can sit back, relax and let us take care of everything. With convenient local joining points – over 500 across the UK – plus hand-picked accommodation and exciting excursions included on every tour, we make holidays hassle-free and full of fun from start to finish.
We’ve got something for everyone, with thousands of coach holidays to choose from. Whether you fancy a 3-day Mini-Break or a longer 16-day grand adventure, you’ll find it! Our holidays cover everything from scenic rail journeys and relaxing river cruises to flower and garden tours, festive escapes, luxury Signature breaks and so much more – all designed to suit a wide range of tastes and budgets.
If you prefer to make your own way, we’ve got that covered too! Our range includes over 30 flexible self-drive breaks, featuring comfortable stays in some of the UK’s most beautiful locations.
And when it comes to peace of mind, you’re in safe hands. Every penny you pay is fully protected in a 100% secure Trust Account until after you return, so you can book with complete confidence.
Shearings
Written by the company
- First come, first served!
- Festive breaks are going faster than the chocolate behind door one! Grab yours now…
Contact info
Sunway House, Canklow Meadows, S60 2XR, Rotherham, United Kingdom
- 01709 249686
- customer.services@shearings.com
- www.shearings.com
4.2
Great
13K reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Better coaches and hotels
Better coaches and hotels. The hotel at Cergy near Paris is poor quality and in a rough area. The dining room is like a canteen and food exceptionaly poor.
Customer service non existent.
Our first experience of Shearings and won't be repeating.
13 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Pauline,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your first experience with Shearings did not meet your expectations. It's disappointing to learn that you were unhappy with the coach, the hotel in Cergy, and the standard of food and customer service you received.
We appreciate you sharing your comments, as customer feedback is invaluable in helping us review the quality of the hotels and services we offer. We're sorry that this holiday left you feeling disappointed.
Thank you again for bringing your concerns to our attention, and we wish you all the best for your future travels.
Kind regards,
customer relations (SB)
The young lady i spoke to was lovely…
The young lady i spoke to was lovely and so helpful nothing was too much trouble. I have to say everyone i have spoken to at Shearings have been so kind and very helpful.
22 July 2026
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
Staff and Company communication.
I had a call this morning 22nd July from Owen at Shearings ref cancellation of my holiday and sorting out another one. He was very honest and helpful and considerate all the way through the discussion about what I could do. I ended up booking a different holiday and also one for 2027. Brilliant service and communication all the way. Thank you. P Thorp
22 July 2026
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
Excellent service.
The booking was straightforward.The lady who dealt with my request was both knowledgeable and very helpful and the service was excellànt.Full marks.
22 July 2026
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
Absolutely enjoyed….just rebooked …Dave…
Absolutely enjoyed….just re booked …Dave coach driver was lovely …… route 500 Scotland …..😎
22 July 2026
Reply from Shearings Holidays
Dear Joyce,
Thank you for your lovely feedback about your Scottish Highlands North Coast 500 Route trip.
It's wonderful to hear that you had such an excellent holiday and that you've already rebooked for 2027. We truly appreciate your continued support and look forward to welcoming you back for another memorable adventure.
Warm regards,
Customer Relations
SB
Hogmany in Oban
Had our NewYear break booked in no time. Isobel was helpful and competent. We were offered door to door service which would have cost £80 when travelling by taxi would be no more than £16 return. Maybe Shearings have a standard price for this service, even so, they should be aware when there’s only a short distance to travel it’s not a case of one size fits all. Other than that, they are a good company to deal and travel with.
21 July 2026
Reply from Shearings Holidays
Dear Sylvia,
Thank you for taking the time to leave us a 5-star review.
We're delighted to hear that Isobel was helpful and efficient in getting your New Year break booked, and that you've had positive experiences travelling with Shearings.
We also appreciate your feedback regarding our Door-to-Door service. We understand your point that the quoted cost didn't seem good value for such a short journey. Your comments are valuable, and we'll ensure they are shared with the relevant team for consideration as we continually review our services.
Thank you once again for your kind words and constructive feedback. We hope you have a wonderful New Year break, and we look forward to welcoming you on board again soon.
Warm regards,
Customer Relations
SB
Holiday from hell
The TLH Derwent hotel we stayed in was like staying in student accommodation. The rooms were small and the bathroom we had was so small they plumbed the sink into the dressing table in our very small and hot room. The restaurant staff were very rude and there was a lot of confusion about what table we were ALLOWED to sit at. Torquay had 5 thousand exchange students which we were not told about and there was a lot of them in our hotel pushing in food lines and running around corridors in the night. It was certainly not a pleasant holiday. The only saving grace was the very helpful and lovely coach driver.
The reply from Shearings acknowledges my comments but makes no mention of any action to be taken.
13 July 2026
Unprompted review
Reply from Shearings Holidays
Good afternoon Mrs. Nation,
Thank you for taking the time to share your feedback following your recent holiday.
I'm very sorry to hear that your holiday did not meet your expectations. I appreciate your comments regarding the size of your room, the restaurant service, and the disruption caused by the large number of exchange students staying at the hotel.
Your feedback has been shared with the relevant teams and our hotel partner, as it helps us review our tours and identify areas for improvement.
I was pleased to hear your kind comments about your coach driver, and I will ensure these are passed on.
Thank you again for your feedback, and we hope to welcome you on another Shearings holiday in the future.
Kind regards,
Customer relations (SB)
Lakes Como and Maggiore
A wonderful adventure provided by Shearings. The destinations were absolutely beautiful. The personal highlight of the trip was the optional ‘bucket-list’ worthy journey on the Bernina Express from St Moritz, Switzerland to Tirano in Italy. To see mountains, glaciers and clear, blue lakes at such a close range was totally awe-inspiring. Lakes Como and Maggiore were also stunningly beautiful. The Hotel Bazzoni overlooking Lake Como was perfect - clean, comfortable with friendly, hard-working and hospitable staff. There was plenty of good food and drink available, all inclusive! Drivers/hosts Paul and Mike were excellent and demonstrated first-class driving skills when negotiating narrow, winding alpine roads. Feeder coach drivers and 23 Taxis, Hartlepool were also superb. Thank you Shearings for a memorable experience.
11 July 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
The whole process of booking my holiday…
The whole process of booking my holiday was made very easy. The lady I dealt with and whose name is Abby was so freindly, so helpful and so kind. Thankyou.
21 July 2026
Unprompted review
Reply from Shearings Holidays
Thank you so much for your kind words! We're delighted to hear that your booking experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team!
Warm regards
Customer Relations SB
Just booked our first trip.
Just booked our first trip with Shearings. The gentleman I dealt with made it so easy to do. The confirmation was sent immediately and we received the rest 10 days before departure.
21 July 2026
Reply from Shearings Holidays
Thank you for taking the time to leave your 5-star review.
We’re delighted to hear that you found our service professional and very helpful. It’s always great to know our team is meeting expectations and providing the support our customers need.
Thank you again for your kind feedback. We look forward to welcoming you on another Leger holiday in the future.
Kind regards,
Customer Relations (SB)
Website wasn't too good
Website wasn't too good, it wouldn't take my full payment, so I rang your adviser who was just great booked our Christmas holiday and paid in full. Very informative and helpful
21 July 2026
Reply from Shearings Holidays
Thank you so much for your kind words!
Were sorry to hear there was issues making a payment.
We're delighted to hear that once you spoken to our team your experience was smooth and that our agent made you feel well taken care of. Providing helpful and friendly service is exactly what we aim for, so it’s wonderful to know we hit the mark. We’ll be sure to pass on your lovely feedback to the team
Warm regards
Customer Relations SB
Rhineland - Four Rivers
A fantastic holiday spent by the Rhine, Moselle, Main and Lahn. In great company and with a fantastic professional duo of hosts and drivers in the form of Chris and Graziella for whom nothing seemed too much trouble. Great humour fun and genuine friendship. 😍😍😍
10 July 2026
Unprompted review
Reply from Shearings Holidays
Thank you for your lovely feedback.
It is wonderful to hear that you had such a fantastic holiday and enjoyed being in great company. We are delighted that Chris and Graziella helped make your trip so memorable. Their professionalism, humour, kindness, and genuine friendship clearly had a positive impact, and it's lovely to hear that nothing was ever too much trouble for them.
We will be sure to pass on your kind comments to both Chris and Graziella.
Warm regards,
Customer Relations (SB)
We recently returned from the rheinland…
We recently returned from the rheinland river trip and although the hotels in Belgium weren't bad the one in Germany was very poor,the staff were surly and unhelpful. On returning from the days out in hot weather I asked at the dinner table for water and was told we had to purchase it at the inflated price they charge or do without.i think as the majority of guests were elderly this is against safety guidelines.moving onto the desserts after dinner they were disgusting a bowl of pink gloop and when I asked staff member for an alternative I was told it was that or nothing .I heard a number of guest complaining about the hotel and I hope shearings take these complaints up with the hotel owners
11 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Christine,
Thank you for taking the time to share your feedback. We're sorry to hear that aspects of your Rheinland River trip did not meet your expectations, particularly your experience at the hotel in Germany.
We're disappointed to learn about the level of service you received from the hotel staff, as well as your concerns regarding the availability of drinking water and the limited dessert options. We appreciate how frustrating this must have been, especially after returning from excursions in hot weather.
Your comments are important to us, and we will ensure they are shared with the relevant teams so they can be reviewed with the hotel. We value feedback such as yours as it helps us assess our hotel partners and improve the experience we provide for our guests.
Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you on another Shearings holiday in the future.
Kind regards,
Customer Relations (SB)
The driver went the extra mile to…
The driver went the extra mile to ensure that my disabled son was provided with care and comfortably supported.
22 August 2025
Reply from Shearings Holidays
Dear Makada,
Thank you for taking the time to leave a review following your recent holiday with us.
We are delighted to hear that your driver went the extra mile to ensure your son was well cared for and comfortably supported throughout your journey. Providing a welcoming and considerate service for all our customers is extremely important to us, and it is wonderful to know that the support provided made a positive difference to your experience.
We will be sure to pass your kind comments on to the driver, as we know they will appreciate your recognition.
Thank you once again for sharing your feedback. We hope to have the pleasure of welcoming you and your family on another Shearings holiday in the future.
Kind regards,
Customer Relations
SB
Abba Voyage London
Went on the Abba tour to London 17/07/2026 , James was our driver, fantastic weekend with the most patient informative coach driver and tour guide, Thanks Shearings coach tours we had an amazing time , worth every penny and more Liz Sullivan
17 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Elizabeth,
Thank you for taking the time to leave such a wonderful review following your recent London and ABBA Voyage tour.
We are delighted to hear that you had such an amazing weekend and that you felt the trip was worth every penny.
It's especially lovely to hear your kind comments about James. We are so pleased that his patience, knowledge and informative approach helped make your holiday so enjoyable. We will be sure to pass your compliments on to him, as we know he will be delighted to hear how much you appreciated his efforts.
Thank you once again for your wonderful feedback. We truly appreciate your recommendation and are delighted that you had such a memorable experience.
We hope to have the pleasure of welcoming you on another Shearings holiday very soon.
Kind regards,
Customer Relations
SB
Just got back from a London mini break…
Just got back from a London mini break to see ABBA Voyage and it didn't disappoint!
Our coach driver James, was very lovely and helpful throughout the weekend, nothing was too much trouble for him.
The coach itself was very clean and comfortable.
An unforgettable weekend! Thankyou.
17 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Lisa,
Thank you for taking the time to leave such a wonderful review following your recent London mini break to see ABBA Voyage.
We are delighted to hear that the weekend lived up to your expectations and that you had such an unforgettable experience.
It's especially lovely to hear your kind comments about James. We are so pleased that his friendly and helpful approach helped make your holiday even more enjoyable. We'll be sure to pass your compliments on to him, as we know he will be delighted to hear that his efforts were so appreciated.
We're also pleased to know that you found the coach clean and comfortable, helping to make your journey as enjoyable as the destination.
Thank you once again for your lovely feedback. We truly appreciate your recommendation and hope to welcome you on another Shearings holiday very soon.
Kind regards,
Customer Relations
SB
Just been with James to Abba Vovage…
Just been with James to Abba Vovage really enjoyed the weekend stayed at Aubrey Park good hotel and food nice crowd on coach and very friendly. Carol Stirling
17 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Miss Stirling,
Thank you for taking the time to leave a review following your recent ABBA Voyage weekend break.
We are delighted to hear that you had such an enjoyable weekend and that you enjoyed the ABBA Voyage experience.
It's lovely to know that you were pleased with your stay at Aubrey Park Hotel, enjoyed the food, and found your fellow travellers to be friendly, helping to make the trip even more enjoyable.
We're also pleased to hear your kind comments about James. We will be sure to pass your feedback on to him, as we know he will be delighted to hear that he helped make your weekend such a success.
Thank you once again for your lovely review. We hope to have the pleasure of welcoming you on another Shearings holiday in the future.
Kind regards,
Customer Relations
SB
Abba Voyage weekend
Just come back from a weekend in London, where we saw the sights of London and saw ABBA Voyage.
Went with my two sisters and our mum, who has some mobility issues.
Our driver/tour guide was a lovely man named James. He looked after us, especially mum, who was very nervous about how she would manage with getting on & off the coach. James helped us with her mobility scooter & walker and made sure she didn't feel rushed.
The coach was very comfortable and we were dropped off & picked up in prime locations.
We would definitely recommend Shearings and 100% recommend James the driver.
17 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Clare,
Thank you for taking the time to leave such a wonderful review following your recent London and ABBA Voyage weekend break.
We are delighted to hear that you, your sisters and your mum had such an enjoyable holiday together.
It is especially heartwarming to hear your kind comments about James. We are so pleased that he took such great care of your mum, helping with her mobility scooter and walker and ensuring she felt comfortable and unhurried throughout the trip. Providing thoughtful and attentive customer service is something we strive for, and it's wonderful to know that James helped make your holiday so enjoyable and stress-free.
We're also pleased to hear that you found the coach comfortable and appreciated the convenient drop-off and pick-up locations, allowing you to make the most of your time in London.
Thank you once again for your lovely recommendation. We will be sure to pass your kind words on to James, as we know he will be delighted to receive your praise.
We hope to have the pleasure of welcoming you and your family on another Shearings holiday very soon.
Kind regards,
Customer Relations
SB
Our weekend to Abba Voyage.
Just got back from our coach trip to Abba Voyage it was absolutely amazing. Our coach driver was James he was brilliant and very helpful, showing different points of interest on the trips out. I have mobility difficulties and found the steps on and off the coach difficult but again James stepped up to the mark being so kind and patient with me. Our weekend was so enjoyable and having James as our coach driver made the time there very special with happy memories made. 😀
19 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Mrs Brentnall,
Thank you for taking the time to leave such a wonderful review following your recent ABBA Voyage coach holiday.
We are delighted to hear that you had such an amazing weekend and that the ABBA Voyage experience lived up to your expectations.
It's especially lovely to hear your kind comments about your driver, James. We are so pleased that he made such a positive difference to your holiday with his helpfulness, local knowledge and thoughtful care. We are particularly pleased to hear how patient and supportive he was in assisting you with boarding and leaving the coach. Providing excellent customer care is something we pride ourselves on, and we know James will be delighted to receive your lovely feedback.
Thank you once again for your kind words. We're thrilled that James helped make your holiday so memorable, and we hope to have the pleasure of welcoming you on another Shearings holiday in the near future.
Kind regards,
Customer Relations
SB
Excellent mini break to London and ABBA…
Excellent mini break to London and ABBA voyage from pick up to drop off!
Coach journey by driver James was seemless and hassle free.
James explained everything to make the outings and concert easy to navigate.
The coach was clean and comfortable.
The hotel and food was pleasant as you'd expect with this type of travel.
And ABBA voyage was amazing.
We even stoppped off to visit Oxford on the way home to the midlands.
Ps James even played abba on the coach on route to the venue!!
Thank you, Emma and kristian 👍😊
17 July 2026
Unprompted review
Reply from Shearings Holidays
Dear Emma and Kristian,
Thank you for taking the time to leave such a fantastic review following your London and ABBA Voyage mini break.
We are delighted to hear that you had an excellent holiday from start to finish. It's wonderful to know that James helped make your trip so enjoyable with his friendly service, clear communication and attention to detail. We're especially pleased to hear that he made the journey seamless and even set the atmosphere by playing ABBA on the way to the venue! We'll be sure to pass your kind comments on to James, as we know he will be delighted to receive your praise.
We're also pleased to hear that you found the coach clean and comfortable, enjoyed your hotel stay, and that the stop in Oxford was a welcome addition to your trip.
Of course, it's fantastic to know that ABBA Voyage lived up to expectations and was such a memorable experience.
Thank you once again for your lovely feedback. We truly appreciate your recommendation and hope to welcome you both on another Shearings holiday very soon.
Kind regards,
Customer Relations
SB
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