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Review summary
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What people talk about most
Reviews shaping this summary
Ordered Friday, and delivered on Sunday lunchtime 👍🏻👍🏻 20% off Look even better than website pics, quite a hard colour to describe. Warm Vanilla? Candescent Cream? Muted Lemon 🍋? The yellow l... See more
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Great range of exclusive trainers at decent prices. Delivery was very swift. Really happy overall.
Company replied
Dear Sevenstore Staff What a pleasure to find a online shop that is just fantastic in every way. Ordering was simple. My order was dispatched immediately and when my order arrived less the 48... See more
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Company details
Written by the company
Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/
Contact info
United Kingdom
- www.sevenstore.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Great price and delivered next day…
Great price and delivered next day during the weekend 5 ⭐
13 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your order arrived promptly during the weekend. At SEVENSTORE, we take pride in delivering a considered shopping experience, and it’s rewarding to know this was reflected in your recent order. We look forward to welcoming you back.
Excellent stuff all round top price and…
Excellent stuff all round top price and a smooth delivery 👌
2 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Mark. We’re pleased to hear your experience was smooth and that you found our prices and delivery to be top quality. Your positive feedback reflects our commitment to delivering a curated and seamless shopping experience. We look forward to welcoming you again.
The delivery was fast am very happy i…
The delivery was fast am very happy i will definitely come back A++++ 👍
18 June 2026
Unprompted review
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear your delivery was swift and that you’re happy with your experience. At SEVENSTORE, we take pride in offering a curated and seamless service. We look forward to welcoming you back soon.
Excellent service
Excellent service. Speedy dispatch and delivery. Goods delivered in well package parcel and presented nicely.
12 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Max. We’re pleased to hear your goods arrived promptly and well presented. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your positive feedback reflects this commitment. We look forward to welcoming you again.
Extremely exciting to find a limited…
Extremely exciting to find a limited release item you thought you had missed out on!!!! And that’s what I got with Seven Store!!!! Absolutely chaffed to bits …. I didn’t wanna believe it until I actually got a tracking number. The delivery was super fast with DPD!!!!
12 June 2026
Reply from SEVENSTORE
Thank you for your thoughtful review. We’re pleased to hear your limited release item arrived quickly and exceeded your expectations. At SEVENSTORE, we take pride in curating a refined shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you again soon.
Great service!
11 June 2026
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.
Reply from SEVENSTORE
Thank you for your kind words, Colin. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you back.
Happy with the service will be buying…
Happy with the service will be buying again from you thanks Craig
11 June 2026
Reply from SEVENSTORE
Thank you for your kind words, Craig. We’re pleased to hear you’re happy with your experience and look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your positive feedback, Nick. We’re pleased to hear you’re satisfied with our service and pricing. At SEVENSTORE, we take pride in offering a curated and refined shopping experience. We look forward to assisting you again in the future.
Reply from SEVENSTORE
Thank you for your kind words, Adele. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is appreciated. We look forward to welcoming you again.
Reply from SEVENSTORE
Thank you for your positive feedback, Rich. We’re pleased to hear you find our selection and pricing to your satisfaction. At SEVENSTORE, we take pride in offering a curated experience that reflects quality and value. We look forward to welcoming you again soon.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you appreciated the selection, fast shipping, and quality of our products. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback affirms our efforts. We look forward to welcoming you back.
Reply from SEVENSTORE
Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.
Reply from SEVENSTORE
Thank you for your kind words. We’re pleased to hear your order arrived promptly and met your expectations. We take pride in delivering a considered shopping experience and appreciate your positive feedback. We look forward to welcoming you back.
Discount code not honoured
Discount code wasn't working, despite being valid and in line with current terms and conditions. Customer service not able to honour the code retrospectively. Very disappointing
13 June 2026
Unprompted review
Reply from SEVENSTORE
Hello,
Thank you for sharing your feedback. We're sorry to hear about the issue with your discount code and understand your frustration. To help resolve this, please contact our customer service team directly with your order details and the discount code you used. They will be happy to look into this further and assist you:
https://www.sevenstore.com/support/
Our Customer Service team is available Monday to Sunday, 8:30am – 7:00pm (UK).
We appreciate your patience and hope to make things right.
Reply from SEVENSTORE
Thank you for your 5‑star review, Simon. We’re pleased to hear you had a positive experience with us. Your feedback is important and reflects our commitment to delivering a refined shopping experience. We look forward to welcoming you back soon.
Great experience purchasing on the…
Great experience purchasing on the Sevenstores site. Very smooth servicing, will be using this site again.
9 May 2026
Reply from SEVENSTORE
Thank you for your 5‑star review, Winston. We’re pleased to hear you had a smooth experience and look forward to assisting you again soon.
Reliable
Prices competitive through the app , speedy dispatch & delivery times on orders
8 June 2026
Reply from SEVENSTORE
Thank you for your positive feedback, Paul. We’re pleased to hear you found our prices competitive and appreciated the speedy dispatch and delivery times. At SEVENSTORE, we take pride in delivering a curated and efficient shopping experience. We look forward to assisting you again in the future.
Quick and efficient
Quick and efficient, packaged well and got a bargain on a purchase I have been wanting for a while.
8 June 2026
Reply from SEVENSTORE
Thank you for your positive feedback, Joe. We’re pleased to hear your purchase met your expectations and arrived well-packaged. At SEVENSTORE, we take pride in offering a curated selection and a seamless experience. We look forward to assisting you again in the future.
Terrible after sales experience
Item lost in transit , had to communicate via the live chat over a period of 3 days before the matter was resolved and refund processed .
The phone number provided on the website is no longer recognised.
The unhelpful customer service live chat and the attempt to put off the customer is staggering .
One service agent at one point responded in the live chat that the parcel has been delivered by DPD and asked for the proof of delivery photos and if I wanted to pursue the parcel being lost in transit it could be fraudulent .
A terrible company to deal with
12 June 2026
Unprompted review
Reply from SEVENSTORE
Hi Clare,
Thank you for your review. We are really sorry to hear about your experience and understand how frustrating this situation must have been for you.
Please accept our sincere apologies for the inconvenience caused and for the level of service you received, as this is certainly not the experience we aim to provide.
We would really like the opportunity to look into this further for you. Please can you update your review or contact us at Help@SEVENSTORE.com with your order number so we can investigate this as a priority.
We appreciate you bringing this to our attention and will do everything we can to improve your experience with us.
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