Sendean Cameras Reviews 

428
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional quality of the camera and lens repairs, explaining that equipment is carefully serviced and returned looking and working like brand new. Consumers also appreciate the knowledgeable and polite staff who keep clients thoroughly informed throughout every stage of the process. Some reviewers were not happy with the high costs involved, noting that certain repair quotes can be quite expensive and sometimes approach the price of a second-hand replacement. Despite these pricing concerns, consumers generally feel that the expert workmanship makes the investment worthwhile for treasured equipment.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, efficient, and professional repairs for both... See more

Product

Customers had positive experiences with product maintenance, noting that vintage and damaged cameras and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and technical... See more

Price

Users describe positive interactions with price, noting that pricing was generally fair and offered good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(428)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had taken my Sony DSC-W800 to two…

I had taken my Sony DSC-W800 to two other places, hoping they’d be able to figure out what the problem originally thinking it was the battery. The second place said but recommended Sendean. I took the camera in and left it with them and was surprised when both gave me a quote, one to fix one to fix and fully service. Now my camera works like new and I couldn’t be happier. Highly recommended, thanks Sendean!

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Great service from a specialist company

Very much appreciated the service and repairs provided for my Olympus camera. Repaired everything promptly and caried out a full services. Just like new! Very helpful company and well worth keeping foremost for any camera repairs.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent and efficient service

These guys were lovely and provide an excellent service. They repaired my camera quickly and at a fair price and made every part of the process clear. I couldn't be happier and they are now my go to for any camera repairs or servicing.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Very happy.

Very happy with the repairs and servicing of some of my toys, Sendean were able to do what Fixation couldn’t. Next time I break stuff, I’ll be back. 🤘

2 October 2025
Rated 5 out of 5 stars

Thought I was stuffed but Sendean sorted it.

Really thought I was stuffed when my Canon developed a fault. Found Sendean, had a brief chat with them, and they said they could help. I dropped my camera off, and it was taken care of. They also sorted out some minor problems that I was unaware of.
A very professional and polite team. Many thanks.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Wonderful customer service keeping me updated and clearly answering any and every question I had. Already recommended this store to other photographers and I will be going back to them should I have any further issues.

17 September 2025
Rated 5 out of 5 stars

I found them very helpful and…

I found them very helpful and knowledgeable. Very friendly. The camera I sent for a service works like a dream and a pleasure to use once again. I would not hesitate to use them again in the future.

17 September 2025
Rated 5 out of 5 stars

Safe hands in a crisis!

Safe hands in a crisis! Treasured dslr camera broken after dropping on floor, and previously broken lens on same dslr pushed off tripod! Who you gonna call? Sendean - if it can be fixed they will explain and quote, with options, then do the repair expertly in good time (or to an urgent date for a little more).

22 August 2025
Rated 5 out of 5 stars

A delight to deal with

A delight to deal with. Don't be put off by the exterior appearance or location. They are superbly professional, keep you informed at every stage and keep to their promises. Strongly recommended.

17 September 2025
Rated 5 out of 5 stars

The company is knowledgeable

The company is knowledgeable, friendly and efficient and I am happy to travel across London to use their service. What's more the prices are good value. An example, I was told by a reknowned repairer near to me, that a faulty 2 year old lens could not be repaired, as the maker no longer stocks the parts. I brought it to Sendean for a second-opinion and the lens is now as good as new!

22 August 2025
Rated 4 out of 5 stars

Quality service

I had a very pleasant experience with Sendean as a first time customer. Their customer service comes from a place of kindness and consistency. My repair was quite a costly one but the customer care and understanding made the whole experience painless from start to finish. My reason for 4 stars has nothing to do with the service as I recommend them highly but just wish there was a weekend day option for pick up or drop off. I will definitely use Sendean again and 5 stars to Romania on reception!

1 August 2025
Rated 5 out of 5 stars

Went above and beyond to help me

Thank you to all members of staff who dealt with my repairs and enquiries, I had a few issues which were misunderstandings and the replies from the company were courteous, prompt and professional and the technician went above and beyond to give me a working camera back and helped explain the process with the issues, I would certainly recommend Sendean for anybody wanting vintage equipment servicing and saving for the future, thank you.

31 July 2025
Unprompted review

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