Sendean Cameras Reviews 

428
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional quality of the camera and lens repairs, explaining that equipment is carefully serviced and returned looking and working like brand new. Consumers also appreciate the knowledgeable and polite staff who keep clients thoroughly informed throughout every stage of the process. Some reviewers were not happy with the high costs involved, noting that certain repair quotes can be quite expensive and sometimes approach the price of a second-hand replacement. Despite these pricing concerns, consumers generally feel that the expert workmanship makes the investment worthwhile for treasured equipment.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt, efficient, and professional repairs for both... See more

Product

Customers had positive experiences with product maintenance, noting that vintage and damaged cameras and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Quality

Reviewers mention positive feedback about quality, highlighting exceptional craftsmanship and technical... See more

Price

Users describe positive interactions with price, noting that pricing was generally fair and offered good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

428 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(428)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

fault in canon lens

Sendean found the fault in my canon lens and repaired it well within the estimated time. Not only does it work fine but I think the resolution is even better than before the fault developed. The company obviously know what they are doing.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Responsive

Responsive. Clear what was required for the repair and renovation of the Cameras was realistic about the time scale involved and came back to me with a final result

6 January 2026
Rated 5 out of 5 stars

Very professional service and very…

Very professional service and very responsive team, and completed the repair on time within the official schedule published of around 4 weeks. Helped fixed my Canon M6 Mark II's broken hinges and flappy cable to attach my LCD screen back as usual. They also waive your inspection fee of £7 if you go ahead with booking a repair with them after you drop your equipment.

The company provides clear quote options for any additional fixes with options for full sensor cleaning and other testings, which you are free to choose and add to your repair order.

The only thing I'd say is their branch in London is not super accessible if you're based outside of the city, but they do have delivery service for both drop-off collection and delivering the repaired item back at around £25 for each way of you don't mind spending some extra money.

Will use it again and will recommend to anyone needing technical repairs for their cameras.

2 January 2026
Rated 5 out of 5 stars

My third valued Sendean repair

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expensive lens broken in two, a dslr damaged top housing assembly and two pcb's - the work was accepted, carried out and my treasured equipment returned in full working order (and warranty) within a sensible time. Reception staff a pleasure to deal with, update emails and query replies swiftly sent. All this and near enough to buy Brick Lane beigels, perfect!

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Just professional

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in all that time &, having just received an EOS1N back from a service, still are. I would recommend them unreservedly to anyone who has a problem with any camera/lens equipment. Just wish they were still in St Anne's Ct...

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from the team

Good communication from the team. Very well explained and transparent work process. Pricing was fair and the work was carried out in the estimated time. Overall a friendly and excellent service from Sendean

12 December 2025
Rated 5 out of 5 stars

Amazing Service

I was very pleased with the service we received from Sendean Cameras in fixing our broken camera. They were pleasant, helpful and very easy to send equipment to and get returned. I would thoroughly recommend them.

1 September 2025
Rated 5 out of 5 stars

Great service

Great service, efficient and friendly. Fixed an expensive lens. Will be taking all my gear to them for servicing now.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Stunning camera repair service

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results.
Very pleasant & helpful staff at the reception desk and prompt follow up to my queries & requests.
Once mended my shoot & point compact Canon camera looked completely brand new when I collected it: top marks for high quality repair service !!

31 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look