Sell My Cell Phones Reviews 

117
•
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

They scratched my device and dropped 100 off my offer. My phone had a small imperfection when I shipped it but now apparently there's a scratch in the screen. I bubble wrapped the phone which I left a... See more

Rated 1 out of 5 stars

Updated: what seemed like a fraud shop turned out to be simply a messy operation that I will never try again. I rejected the revised price offered after shipping to them...no response to my rejection... See more

Rated 1 out of 5 stars

This company sent me a USPSlabel to send phone but they would not mail do to needing an H for hazard material ( lithium battery ) I messaged them to send another label and they said I could use the fe... See more

Rated 5 out of 5 stars

Sold Samsung Galaxy SG3 to RePhones LLC via this site. I priced the phone via several sites. All were about equal. Elected to employ this site, and I am very satisfied. Quick acceptance... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Electronics Store

Information provided by various external sources

America's original cell phone buying price comparison website. Sell My Cell Phones compares cell phone and tablet buyers so that you get the best price for your device.


Contact info

2.1

Poor

TrustScore 2 out of 5

117 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(117)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rephones

I sent my phone in and got a check in less than a week. I will definitely use them again thank you.

11 February 2017
Unprompted review
Rated 5 out of 5 stars

How wonderful Re phones are

They send you the packet you need right away they mail you your check right away they couldn't be more professional and wonderful I'm very very happy and they're one of the highest paying companies that buy cell phones so yay love you guys thank you

24 January 2017
Unprompted review
Rated 5 out of 5 stars

Good price, honest transaction

I sold my iPhone to MobileFlyp. The entire process was easy and I got a very good price. The only minor issue is that I originally requested a check payment. After a week I still had not received my check so they immediately paid me by PayPal. I would definitely do business with them again.

10 December 2016
Unprompted review
Rated 5 out of 5 stars

Reliable and Great reliable service!!!!!!!!!!!!!

Reliable and Great reliable service!!!!!!!!!!!!!

Definitely recommend for everybody.

Once you send in your smartphone, they'll inspect your device to make sure it matches the condition you stated. If everything matches up, they will issue your cash payment via check or PayPal within 1 to 2 business days.

Thanks

15 November 2016
Unprompted review
Rated 5 out of 5 stars

TheWhizCells

Sold two Cell Phones at online quoted price. Very fast payment sent
with PayPal.+++++++++++

23 May 2016
Unprompted review
Rated 5 out of 5 stars

Researched multiple outfits via this site and sold to RePhones, LLC

Sold Samsung Galaxy SG3 to RePhones LLC via this site. I priced the phone via several sites. All were about equal. Elected to employ this site, and I am very satisfied.
Quick acceptance of my phone.
Quick response with mailing label.
Quick acknowledgment of arrival of phone at depot.
Quick mailing of check.
= = = =
One note: I added this to the mailing label I received:
Package Contains Lithium-ion Batteries (no lithium metal), per DMM 10.20.6
This "notation" is a USPS rule per my research.

18 February 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

It took a little while to get the check but customer service thru email was really great. Very responsible staff. Glad I found this website to recycle my smart phone. I would recommend my friends who wants to do the same.
Thank you!

17 February 2016
Unprompted review
Rated 2 out of 5 stars

Gave me an incorrect quote

When I selected a company on your site, Thewhizphones.com, gave me a quote of $140. When I went to the site, it quoted my phone at $120. I think this is very deceptive if someone was not careful eb\nough to look at the final quote.

31 December 2015
Unprompted review
Sell My Cell Phones logo

Reply from Sell My Cell Phones

Dear Mr Thibault,

I am very sorry to hear that you saw a differing price on our website. Our system updates prices every 24 hours and we work hard to ensure that prices are consistent and accurate. Cases such as this are extremely rare. Over the holiday period, which is a big time for buying and selling cell phones, prices can change quickly, either increasing or decreasing.

There was no intention to be deceptive. Showing inflated prices is not something that we ever wish to do as it leads to unhappy customers, buyers and negative reviews.

Unfortunately, we have no control over prices on offer from buyers, we just aim to display a fair comparison. Obviously, you are under no obligation to accept the lower offer, if you wish to cancel the order please email me at enquiries@sellmycellphones.com and I shall cancel this with the buyer.


Apologies and kind regards

Niamh
Customer Support

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