Sedgwick UK Reviews 4,600

Post the call out to stop the leak case was marked under review on-line for further action and then just closed with no explanation

It was a quick and easy job to deal with.however, they did stick to the requested timings.

Our claim has been made easier with the support , knowledge , reassurance , expertise of Sarah and Corrinne .. we are a older couple and felt they were there for us with quick efficient communication, correspondence and feedback .. They have supported us from day 1 throughout our Claim over a 12 Month period . EXCEPTIONAL SERVICE PROVIDED !..

So far so abysmal. I had a water leak 3 weeks ago that has damaged most of my house and left me without a kitchen or bathroom during a heatwave and am having to travel to a family member’s house to shower. I’ve been told I need to move out while work is done but haven’t been told when, where or for how long. Every attempt to contact Sedgwick has resulted in a call back being promised and not delivered. I dread to think how long this claim is going to take and Sedgwick is by far the worst company I’ve had to deal with.

Very stressful situation, i have never needed to claim on a insurance policy before, having lots of different repairs & replacements needed after my home was struck by lightning. I can not praise them enough. They attended quickly to help me sort & complete my claim. Ryan was proffesional, sympathetic & reasuring when dealing with my complex case. Offering a service that was simple & quick to find the right solutions.

Sedgwick Repair Solutions handled my insurance claim professionally and kept the repair process well coordinated. Although there were some delays at the beginning, everything progressed smoothly once the works started. They appointed an excellent contractor, and I am very pleased with the overall outcome and support throughout the claim.

Nicola was appointed as my designated loss adjuster/ claims handler and I cannot rate her highly enough . With what was sometimes a stressful and difficult time following a flood in my house she acted quickly, professionally and ensured that everything was put in place to allow me to get my house back to it’s former standard .

From what was a very damaging water leak and stressful situation Sedgwick were fantastic from start to finish. They fixed the leak in double quick time and walked us professionally through every step of the process afterwards. A huge thank you to the Sedgwick team.

The customer service chap was extremely polite and helpful and explained the process clearly all the way through the call.

Nice and friendly customer support

Sedgwick were very helpful during the claims process - they were friendly/professional, kept me well informed and were efficient at arranging contractors for the work that needed to be done. They answered all my questions and showed a willingness to help if I encountered any issues along the way.

We recently have had a loss of water leak at our home which caused a lot of damage downstairs and had to claim off our insurance. We have had our claim managed by Sedgwick UK and have been looked after by Sarah and Corrine who have put us at ease from day one. They have been in constant touch all the while the repair work has been carried out and chased up any outstanding problems.The work is almost complete now and we have been really impressed with the result of what has been done.
William &Ellen Clark, Wilmslow.

I would highly recommend Sedgwick. They handled my claim professionally and quickly.

Our claim was handled professionally and communication was great at all stages of the process.

Claim ref no: 10864490

Had to use them for emergency call out, part of my Admiral home insurance.
After some initial teething problems surrounding the invoices I provided and the delay in the payment of my claim, it was all sorted out amicably with the help of William Lane from Admiral. Thank you.

Straightforward process from start to finish with knowledgeable team.

Ross McGregor was so helpful in helping me when I had a problem with my flat and submitting my claim. He kept me updated during the whole process amd couldn't fault him.

Amin Rahman has been so professional and helpful he has gone above his role to help me get my insurance claim paid, unfortunately he has battled with Covea insurance who have been the opposite unprofessional, very slow and many items falling through the cracks I would go as far to say appalling behaviour. Claim no is :-H026105131 -

From start to finish the whole process was easy and efficient. Amy kept me updated throughout and helped with any questions I had. I had reservations about dealing with insurance companies but Sedgwick and Amy have completely changed my opinion. Thanks again for a great service!

Staff continually ignored me, avoided picking up the phone, said they’d call back and never did, said they’d send documents and had to be continually chased.

I’ll be avoiding any insurer that uses them moving forward.