Seapets Limited Reviews 

5,543
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After reading online reviews of Seapets, I was very concerned about getting my order in a timely manner, or even at all. I should not of worried, although not a rapid delivery, my Aquarium, Stand... See more

Rated 5 out of 5 stars

Seapets have been great, My aquarium started leaking on a Saturday night so I had to get a new aquarium as quickly as possible so I ordered one on their website. First thing on Monday when... See more

Rated 5 out of 5 stars

Ordered an aquarium online and it was delivered the next day with no fuss. Very happy with purchase. Item as described and the cheapest by far than any other retailer.

Rated 5 out of 5 stars

Pleased to be able to get a 500ml bottle if weeaway - wide variety of items. Order was stress free - very smooth transaction and nice sensible packing, will use Seapets again.

Company details

  1. Pet Store

Information provided by various external sources

Seapets Pet Supplies are a leading online pet store selling pet, pond and aquarium supplies. Pet products include beds, cages, treats, cat and dog food and many other pet accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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No recent history of asking for reviews

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4.9

All reviews

(5,543)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pleased to be able to get a 500ml…

Pleased to be able to get a 500ml bottle if weeaway - wide variety of items. Order was stress free - very smooth transaction and nice sensible packing, will use Seapets again.

11 July 2024
Unprompted review
Rated 3 out of 5 stars

Such a shame. Lovely company

I have used seapets for many years and their service has always been fantastic. Went there this morning to find they had closed down. Such nice people and we're very knowledgeable. This isn't their fault and are victims of the times we live in with people buying online rather than going to the shops. Well done everyone for another company forcing to close. In the future we will have nothing but warehouses for companies like Amazon etc and actual shops will all be houses. You have all been warned!

12 November 2016
Unprompted review
Rated 1 out of 5 stars

Stopped trading

It seems Seapets have stopped trading. No website nor Facebook. No delivery, no answer to phone. Luckily I bought through PayPal and got my money back. Avoid.

23 October 2016
Unprompted review
Rated 1 out of 5 stars

no delivery

bought filters for pond never arrived e-mailed them twice no response phoned once auto recording no response got refund with paypal

9 October 2016
Unprompted review
Rated 1 out of 5 stars

Goods not Delivered

I ordered a fish tank on the 19th of August 2016. After 3 weeks I emailed for an update. I was told they were awaiting a missing part, but they did not specify what this was.
I emailed 4 more times for updates, the emails were not answered.
It now transpires they have gone into administration. I am appalled at their ability to continue taking orders eventhough they knew they would not deliver.

3 October 2016
Unprompted review
Rated 1 out of 5 stars

No Refund Processed

Ordered from them back on 15th August, money was taken from my account. Item never arrived and had no correspondence from them so contacted them via email. Had a response from Tamsin saying item wasn't in stock and offered a refund which I accepted. A month later and still no refund. Tried emailing them again and delivery failed, then noticed their website is down and premises permanently closed. Wish I had read the reviews before placing an order with this awful company.

21 September 2016
Unprompted review
Rated 1 out of 5 stars

Thieves

Bought 2 items on the 24/8 for £60, took money straight away, no delivery, emailed them stating I wanted to cancel my order. I received a response on 30/8 stating my order had been cancelled and I would be refunded in 14 business days!! Just checked and now the company has shut down, they are an absolute disgrace!! Bought with debit card too!!

21 September 2016
Unprompted review
Rated 1 out of 5 stars

They owe me £££

I have placed orders with dealers in the past with no problem. However I placed an order on 31/08/16 and still awaiting delivery. Based on recent reviews here it looks like they are no longer trading. They should not have still been taking orders in August that they could not fulfill. Dispute opened through PayPal to retrieve money. Will look out for them trading under any other name in the future and avoid.

14 September 2016
Unprompted review
Rated 1 out of 5 stars

Don't trust them.

I ordered dog food back in mid August , less than half was delivered, with the rest to follow. It still hasn't turned up and there is no answer to phone calls or replies to emails. I'm out of pocket by £80.60.
Looks like I won't be getting that back as Google says it is permanently closed.

13 September 2016
Unprompted review

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