poltronesofà - Preston Reviews 

2,371
TrustScore 4.5 out of 5

4.7

Riversway Retail Park, Mariners Way, PR2 2YN Preston, Lancashire,, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely amazing from walking through the door. The sales assistant we spoke was Natalie she was very professional and answered every single question we asked she was really very very helpful. We... See more

Rated 4 out of 5 stars

This modern premises are adequately situated in a retail park with ample parking. It has two floors with high quality furniture and gives you that special choice. Staff are pleasant and friendly and g... See more

Company replied

Rated 5 out of 5 stars

I would like to thank the team at Preston branch, especially Darron customer assistance and Dave store manager they both went over and beyond to make sure i got the sofa i wanted and when I wanted it,... See more

Rated 5 out of 5 stars

We absolutely love our new sofa, the staff in store were extremely helpful and knowledgeable and the delivery team went above and beyond to assemble our sofa and took away all the rubbish, without a... See more


Company details

  1. Furniture Store

About poltronesofà - Preston

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Riversway Retail Park, Mariners Way, PR2 2YN, Preston, Lancashire,, United Kingdom

  • 01772 333860

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,371)

17,797 reviews in the last 12 months

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Rated 4 out of 5 stars

This modern premises are adequately…

This modern premises are adequately situated in a retail park with ample parking. It has two floors with high quality furniture and gives you that special choice. Staff are pleasant and friendly and gives you that welcoming warmth. Darren who was pleasant, dealt with us and helped us to get that little deal. Those discerning good quality sofas “PoltroneSofa’s” is the place. Well recommended.

6 August 2026
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Reply from poltronesofà - Preston

Good Morning Prakash,

Thank you for your wonderful review and for sharing your experience with us. We’re delighted to hear that you enjoyed our showroom, found the location convenient, and appreciated the range and quality of furniture available.

It’s fantastic to know that Darren provided a friendly and helpful service, and that he was able to assist you in finding the right choice for your home. We pride ourselves on creating a welcoming environment where our customers can take their time exploring our collections and receive the support they need.

I have attempted to contact you today to see if there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback if so.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Thank you for recommending Poltronesofà. We truly appreciate your kind words and hope you enjoy your new sofa for many years to come when you receive it.

Kindest,

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Poltronesofa was first on the list as…

Poltronesofa was first on the list as we wanted a three seater settee and chair. To compare we went to other shops but we're not impressed. Stephen at poltronesofa talked us through the order process and ways to pay. Couldn't have been easier. Service was great and can't wait to take delivery!

31 July 2026
Rated 5 out of 5 stars

The way experience of looking for a big item to buy.

Alison was very welcoming as soon as we step through the door and she provided us with cold drinking water due to the hot weather, a very nice gesture and was much appreciated. She was extremely helpful and answered all our questions.
She was not pushy and allowed us to look leisurely .
Was a great experience.

25 July 2026
Rated 5 out of 5 stars

Great layout, friendly staff

Went to look at sofas, the new layout is a lot better than previous, many different styles to suit.
We were approached by Alison, who gave us all the information we needed and didnt hassle us.
Once we had decided which sofas we wanted, Alison took us througj all he materials and colour choices so we could make an informed decision.
Looking forward to delivery now, again, thankyou Alison at the Preston Store.

28 July 2026

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