Great communication from the company previous night. Delivery men rang before hand. They were very courteous and pleasant. Did a great job, in and out in no time. Cleared all mess. Thank you.

Delivery staff were polite and courteous.

Direct inform.

Great customer service and really good range. Only disappointing thing for me is nowhere does it state that you have to pay extra if you want it in a different fabric - naughty.
Only reason I did not cancel was wife loved the sofa.

Jamie was very knowledgeable and helped us with our purchase when we’d decided which chair to buy.

Very helpful in the shop and the delivery was spot on .

Great service. Sales man Tim was very helpful and knowledgeable

Great salesman very helpful and got a answer to my questions

What an experience really impressed with the knowledge and time allocated to us just having a look.
We had been to DFS in Derby poor service drove to Giltbrook to go to the DFS only to see Poltronesofa. On entry beautiful smell and just happy friendly staff who know their thing. Purchased a beautiful sofa can’t wait for it to arrive.

Jamie was polite and informative offering excellent advice. Thank you for all your help

Very satisfied with the salesman everything went smoothly

The no pressure approach, the easy to look around showroom. I found what we wanted and Jamill who came to look after us was truly professional and great at covering all my questions. I am hoping that my new furniture delivery will be just as professional. I did appreciate the water we were given as it was a hot day. So far great all round service.

From entering the shop to leaving it we were very happy with the service, we were offered options of colours till we chose the right one for us, very professional and explained delivery to us

The staff were extremely helpful. I found the furniture I wanted and was able to order it in the exact colour I was looking for. There was also on offer, free delivery and interest free finance which I was able to take advantage of. I would definitely recommend this company.

Knowledgeable and welcoming staff. Cheerful salespeople who made the experience a happy one.
Joe the guy who attended us seemed to know the trade inside out.
Was a bit put back when after paying a very large deposit was told there would be a nearly 4 months wait.

Very professional staff and very easy to talk to , everything was explained to us in a nice and pleasant manner. Found exactly what we had been looking for which was comfort, style and fabric .

Really enjoyed visiting your store at Giltbrook retail park. Loved being greeted in Italian as I walked into the store. Staff member who helped us was visiting from another store, he was very knowledgeable and couldn't do enough for us, gave him our sofa sizes and he showed us everything you do in that size. Walked us around looking at colours. Bought 2 sofas. Would recommend this company to everyone. Staff not pushy but extremely helpful and knowledgeable .

Two really pleasant lads delivered our sofa on time

I found the staff at Poltron to be very helpful and courteous. We were pleased with the sofa we have ordered and decided to order a chair .I had a change of mind about the material after I had already ordered it ,but the staff were very helpful in making the changes for me ,it was no problem for them .Thankyou

From when we walked into the shop and were met by such friendly, welcoming and knowledgeable staff to the delivery of the sofas, everything was handled professionally.
We love our new furniture, it looks amazing in our home.
Thank you