Friendly efficient service by showroom staff

From the minute you walk in there is a friendly welcome ready to help and talk time to learn what a person needs are. But not pushy

FROM store staff to Delivery.
Excellent service.

Salesman was fantastic, knowledgeable, friendly and not pushy, a credit to your store. The other staff we spoke to was also very friendly. The store layout was great as my partner is in a wheelchair, with plenty of room to get around.

great service, very helpful gentleman, very polite

The shop was lovely to look around in and staff were very helpful when we were asking questions

Staff were very informative and went through everything before I ordered a 2 and 4 seater sofas /and foot stool. You had lovely cushions also on that sofa and a throw to match - I was willing to buy these 4 cushions costing £196 if I could buy the matching throw 🙏🏼 but staff said the throw was not for sale decoration only 😩😩 what a shame - it all matched . Disappointing that these throws which match are not for sale .

Staff member was very helpful and we got the chair we wanted. However, the delivery for one chair was £120 I found this unreasonable.

We visited Poltronesofa Spytty Newport, on the 12th of April, we were greeted, and left alone to browse, and we told iff we needed any help to ask, after we chosen our sofa, we were helped immensely by 1 lady and 2 gentleman who were very knowledgeable about what we wanted, they made our experience a easy task, after problems with another company, we left very happy, can’t wait to receive it now, we also took out Elite insurance,having asked about it, explained it all in detail without us getting confused, previously bought from you in the past and definitely in the future, highly recommend this store.

They me date for delivery then cancel it cant give me new date so ring them but wrong number for shop where i ordered from said they would the shop to ring me but did not ring me so i ring the shop and all they did was give me the run round

Efficient, friendly and prompt service - good teamwork

Ref: BDW-1112-

The Delivery guys did a Great job, setting it up for me and even taking the packing away with them! I couldn't have asked for more
AAAAA*****

Love my new sofa & chair - delivery team were great 👍

The gentleman have a professional attitude and behaviour to deliver the sofas in the house.
Done a great job. Thank you 😊

DO NOT USE SCS . STILL WAITING FOR A DEPOSIT OF £235 WHICH WAS MEANT TO BE CREDITED TO MY BANK WITH IN 14 DAYS. THAT WAS DECEMBER 28TH AND STILL WAITING. ENDLESS CALLS TO THE STORE , CUSTOMER SERVICES AND FINANCE COMAPNY AND ALL SAYING THE SAME THING WE ARE BEHIND WITH OUR PAYMENTS. !!! BE WARNED !! APPAULING SERVICE

A fabulous customer experience. From start to finish we were well informed of all details of our purchase. A very friendly and knowledgeable member of staff, Morgan from your Newport branch, went above and beyond to help us with finding what we wanted. Thanks again Morgan, you were just fab!

They were really nice guys, they done a good job putting it together was really pleased with them

The delivery team went above and beyond with there service

The 2 delivery men were very helpful and very careful when bringing the bed settee in. They were also very well manered. I was delighted eith their service.

Scs furniture shop. I am absolutely well pleased with my power recliner sofa. Excellent quality and value. Staff are amazing and so helpful. Sofa arrived on date I required. 2 Delivery young men were very friendly and respected myself and my property. Will definitely recommend to family and friends. 👍.