As I walked into the store { which I had driven ca 30 miles to do I unfolded my buggy which I use to help me walk as I'm disabled) As I walked into the store and was passing the "desk" an older women... See more
Company replied
Location
Switch locationNewport Retail Park, Spytty Road, NP19 4QQ Newport, Monmouthshire,, GB
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See what reviewers are saying
the delivery came sooner than expected which was a bonus! was due delivery around 1-3pm and they turned up at 9:30 !! the guys who delivered were very kind and helpful with setting up the sofa and ch... See more
Staff were excellent, in particular Evan at Newport Store. Went out of his way to ensure we had the deal we wanted. The delivery gents were polite, courteous and respectful of our property and carefu... See more
I did my initial look ABT the range before going to the Newport store. By complete chance the recliner that I was interested in was part of the first suite in the store, so I tried it for fit and it... See more
Company details
About poltronesofà - Newport
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company
Contact info
Newport Retail Park, Spytty Road, NP19 4QQ, Newport, Monmouthshire,, United Kingdom
- 01633 284960
4.7
Excellent
1K reviews
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Very finishing design and it's very…
Very finishing design and it's very much comfy the sofa is exact how I imagine to be nice colour very good job I love my sofa thank you soo much for making lovely sofa .
15 May 2026
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Delivery
I would have preferred a little bit more communication between purchasing the furniture and delivery and a little bit more notice re the delivery window although once received was spot on. The two gentlemen who delivered the furniture were great, really helpful
13 May 2026
Reply from poltronesofà - Newport
Ciao Pauline,
I hope you are well and thank you for your review.
I am very sorry for the lack of communication you received from ordering and up to the delivery date. I will ensure all feedback reaches the correct departments.
However, I am pleased to hear you had a positive delivery experince.
If you have any further questions, please do not hesitate to reach out.
Kindest,
Tegan - Poltonesofa at ScS
Social Media Team
Quality of furniture excellent
Quality of furniture excellent. Good delivery.crews helpful
15 May 2026
Very helpful in helping me make a…
Very helpful in helping me make a choice, 1st class service
12 May 2026
Very helpful and polite offerd a drink…
Very helpful and polite offerd a drink while we were waiting to sort out paperwork so we go free delivery.
9 May 2026
Everything was absolutely wonderful
Everything was absolutely wonderful, the staff, the delivery service. Thanks 👍
10 May 2026
Efficient delivery
Efficient delivery. Assembly of the settee done with minimum of fuss. Instructions given on how to charge the recliner battery pack. Polite and courteous and showed respect for my home.
11 May 2026
The two men who brought my sofas were…excellent a credit to the company and to themselves
The two men who brought my sofas were very professional, very quick and extremely helpful and pleasant. They actually got everything done in 20 minutes and they did it with ease , I am so impressed with how they carried out the delivery .
5 May 2026
Very professional and very friendly…
Very professional and very friendly really happy for my purchase so far. Thanks
29 April 2026
We delt with Evan who was very helpful…
We delt with Evan who was very helpful and knowledgeable about all the products.
We were at the Spytty retail park Newport.
Our only gripe is the length of time for delivery but unfortunately seems to be the down side to all companies.
1 May 2026
The sale lady was so helpful and…
The sale lady was so helpful and understood what I wanted. She made picking materials a lot easier for me. She outstanding the best for her job.
20 April 2026
I had no pressure to buy from the sales…
I had no pressure to buy from the sales lady and was more than helpful in choosing the right sofa 10/10 thank you
25 April 2026
Relaxed environment with knowledgable…
Relaxed environment with knowledgable and friendly staff. A calm and hospitable store with many sofas to see.
24 April 2026
Excellent choice and staff very helpful…
Excellent choice and staff very helpful
Made a purchase
6 April 2026
We were told about different new…
We were told about different new Italian sofas and shown lots of fbrics...
We had a good look around the showroom...took our time..then went for help with sofa and fabrics we liked.
We returned to the showroom the next day and decided what we liked spoke to the guy we d seen before and he sorted all out for us..Brilliant !
20 April 2026
The customer assistant was freindly
The customer assistant was freindly , helpful , and knowledgeable, without being pushy .
21 April 2026
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