Mervyn and Ross were slightly early than the confirmed time which was great. They unloaded and assembled the 4 box, 2 x 3 seater Italian settees carried in without any mess via the rear of the house and were pleasant,tidy and helpful at all times. A slightly awkward job very well done!

Friendly, non obtrusive service by experienced staff.

Good visit the girl that served us was very professional considering she was relatively new as was the manager

The salesperson spent more time trying to sell me insurance than selling me a sofa it was really annoying apart from that it was ok

The service was excellent 👌

Hanan in the White City branch was brilliant!
Allowed you to have a look without being your shadow but was there when you needed her.
Lovely choice of fabrics and cleverly displayed great sofa designs.

Daz and Micheal came on time and set up my Sofas in no time.

The delivery guys were very professional, clean and tidy and friendly.

I visited Scs in Trafford probably five times before making my mind up. On each arrival to store I was greeted by Hanan and a very friendly team. Although it took me some time to decide on the right sofa everyone Hanan spoke me through everything I needed to know and was kind and considerate throughout as this was my first larger purchase for my first home. The store was spotless and smelled incredible. Hanan made everything really easy during the final buying process. I will probably be back to see the fabric for the sofa so I can match paint samples, but every staff member welcomed me doing this and was so lovely. Thank you for my experience.

A lovely store to do business with. staff very friendly and helpful. Didn't rush and push for a sale. Very informative on styles and colour choices.
lovely clean and homely store well laid out.

Excellent helpful staff all round.
Lots of options in store, in styles and materials.

Had a great experience with lots of advice and insights from Gary. Innovative design for the reclining model we chose with a great choice of colours and textured fabrics. Also chose 2 swivel chairs that look great and complement the sofa.

Visited the store at White City retail park, lovely staff very helpful & patient. Bought a 2 sofas & Gary was excellent with his advice.
Was relieved they didn’t follow me round the shop as the others do!!!

I have been visiting the store in Manchester for a while now to find the right product. I was very impressed with the layout of the store and the friendliness of all the staff. In particular Max and Gary were very helpful to me in making the best decision. Both really professional and polite and I am really grateful to them both for their explanation and help in making a decision.

White city
Reticent about using SCS having had both a good and bad experience previously at other branches.
Needn't have worried Gary - and Danny - were absolutely brilliant. There was no hard sell, they showed genuine interest in knowing what our needs were in order to make sure we made the right choice.

Ordered a sofa bed. Was told it would be here by end of December. It did not arrive. Went back to store for update and was promised I’d get a phone call the following Monday. The call never came! No correspondence, no updates, no knowing when we will receive it. Very poor service. First order and my last order very disappointing.

Danny and David looked after us very well explained about the sofas and tried their best getting best prices from manager

The staff were amazing, they made everything clear, choosing the furniture couldn't be easier, they made sure we understand the options they have and also they were very flexible with the payment, before I forgot they gave us a gift 🎁