poltronesofà - Livingston Reviews 

1,985
TrustScore 4.5 out of 5

4.5

Unit 2A Almondvale North Retail Park, 0, EH54 6RQ Livingston, West Lothian,, GB


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Rated 5 out of 5 stars

Lorraine was extremely helpful and pleasant. She was very patient with our numerous visits and long deliberations before we placed our order. A very nice person. The choice of furniture, fabrics and... See more

Rated 5 out of 5 stars

Store is set out very nicely. Greeted by Anita who was most helpful and not at all pushy. There when you wanted information. The only thing is unfortunately I bought my suite before the dale but pai... See more

Rated 2 out of 5 stars

Both the sofa and chairs arrived at the day and times advised. No problems with the delivery crews however, the finished quality of the products has left a lot to be desired. I will be contacting th... See more

Company replied

Rated 5 out of 5 stars

Visited the store on Saturday staff were great very helpful no pressure sales just information and advice. Returned on the Sunday spoke to the same member of staff (john) and got exactly what we requi... See more


Company details

  1. Furniture Store

About poltronesofà - Livingston

Written by the company

poltronesofà

Visit poltronesofà

poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us

With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.

Written by the company


Contact info

  • Unit 2A Almondvale North Retail Park, 0, EH54 6RQ, Livingston, West Lothian,, United Kingdom

  • 01506 407770

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.5

All reviews

(1,985)

18,181 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely Staff

We visited the Livingston branch to look for a sofa. We were welcomed by Lorraine. What a lovely women. She left us to have a good look around and was very helpful and knowledgeable when we needed her without being pushy. We chose a lovely sofa and sat down with Lorraine to go over a few details we wanted to know before finalising the purchase. What a really pleasant experience in a lovely store. Thank you Lorraine.

4 June 2026
Rated 4 out of 5 stars

The PLACE TO GO

Staff were so friendly, helpful in us to decide which swete to pick

9 June 2026
poltronesofà - Livingston logo

Reply from poltronesofà - Livingston

Ciao Bernard,

We’re pleased to hear you had a positive experience with us.
If there’s anything we could have done to make it a 5-star experience, we’d really appreciate your feedback.

If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 5 out of 5 stars

We arrived at the Livingston store 10…

We arrived at the Livingston store 10 minutes before closing time and the staff on duty couldn't have been nicer ,they took their time to explain our options and they. Finalised a deal even though it was past their closing time , the two members of staff on duty are a credit to your company..

1 June 2026
Rated 5 out of 5 stars

Brilliant from start to finish

Very good experience from start to finish. The sales staff were excellent. Friendly, knowledgeable and very helpful. The delivery guys were superb as well. Phoned to let us know when to expect them, friendly and very efficient in setting up our new suite. Delighted with our new suite and would happily return again in the future.

3 June 2026
Rated 5 out of 5 stars

Great experience

When we first arrived John welcomed us and told us if we needed anything he would be around. When we decided on a sofa he went through all the features and colours gave us a price. Would highly recommend

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Lorraine was fantastic

Lorraine was fantastic explained the different options available with the sofas. Her advice regarding these was very helpful in deciding how we would proceed.
She explained all costs fully really helpful.

3 June 2026
Unprompted review
Rated 4 out of 5 stars

Great experience. would definitely recommend Poltronesofa - Livingston

My sister and I found our experience at Poltronesofa - Livingston to be excellent. The assistant who met us was extremely helpful. My sister has some mobility issues and the assistant was very understanding, listening to her needs and making several suggestion before my sister decide on the sofa and chair she wanted.
The whole purchase was very quick and efficient.
The only disappointment was the 12 month delivery time which at this time of the year seemed very long.

30 May 2026
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Reply from poltronesofà - Livingston

Ciao Alastair,

Thank you for taking the time to leave us your review, I hope you are well.

We are so pleased to see that yourself and your family were happy with your experience in store, we appreciate the great feedback.

I can see that your order is estimated to arrive with us around 28/08/26, I am sorry if this was longer than you may have hoped for.
As soon as the goods are ready for delivery we will reach out with the first available delivery date.

Thank you for your order with us.

Many thanks
Lynsey - Poltronesofa at ScS
Social Media Team

Rated 4 out of 5 stars

Great very happy with my new suite .

Great very happy with my new suite .. delivery was on time staff in the shop were patient and very helpful

29 May 2026
poltronesofà - Livingston logo

Reply from poltronesofà - Livingston

Ciao Betty,

Thank you for your review and taking the time to speak with me today.
We’re pleased to hear you had a positive experience with us following your recent order.
If you feel happy to update your review, you can do so in your TP account by going to ‘My Reviews’, locating this review, and selecting ‘Edit’, where you can amend both the rating and review content.

Kind regards,
Lynsey - Poltronesofa at ScS
Social Media Team

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