I ordered a sofa with Simon in-store and he could not do enough to help me in choosing the style, fabric and colour of the sofa i wanted. He made the process easy and explained how it all worked when the sale went through. Would recommend to others to buy a sofa with poltronesofa

Visited the store a few times before deciding on what to buy. I was assisted by Katie every visit. She has been welcoming and informative without being too pushy, explained the ongoing offer clearly and the buying process was smooth sailing.
Overall a very good experience with the service provided.

We had a good idea what we wanted but my husband hadn’t seen the chairs & sofa I had picked in another SCS store. The assistant was very helpful in Aintree & luckily we both chose the same furniture. Can’t wait for it to be delivered.

We had texts to let us know what date it was being delivered. Then on the day of delivery we got a call from them to say we will be there at half 10. They arrived on time, checked where we wanted each piece of furniture and put it in that place. They cleaned up after themselves and were kind and respectful.

Good products and helpful staff

Very friendly and professional staff
delivery on time
2 settees assenbled and checked
excellent service !!!!

Great experience from choosing to delivery. Customer advisors ( Tom) so helpful and friendly in the Aintree store.
Furniture arrived 2 weeks before estimated date ( another plus) and the delivery guys were fantastic respected our home and the new sofas, did a very speedy and tidy job !! 10/10 all around .

Fantastic experience
Good customer service

Lovely showroom helpful patient staff very friendly

Nice men very professional thanks

The man who dealt with us was not at all pushy.
He was really helpful and done his best to get us a good deal.
I think it's important to have a sales person who understands his customer.
We change our furniture regularly and we would use this store again if we were met with such a nice, understanding salesperson.

Si was extremely helpful and very knowledgeable ans approachable. Thank you :)

Very helpful staff good advice and well planned design

Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .

Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.

Very nice staff and knowledgeable

Kate was very welcoming and professional.

No hard sell, just information to help us make a decision.

Everything explained in simple terms

I would totally recommend

Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.

Another great product from scs sofas where delivered on time the two guys where very professional