Kate was very welcoming and professional. No hard sell, just information to help us make a decision. Everything explained in simple terms I would totally recommend
Location
Switch locationAintree Shopping Park, Topham Drive, L9 5AT Liverpool, Lancashire,, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisi... See more
Company replied
Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked th... See more
I was dreading going into browse in sofa shops due to being approached and pressured, but when I was met by Simon at Poultron Aintree he was different, I told him I was just browsing, he understood r... See more
Company details
About Poltronesofa - Aintree
Written by the company
Poltronesofa
Visit PoltronesofaPoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.
Written by the company

Contact info
Aintree Shopping Park, Topham Drive, L9 5AT, Liverpool, Lancashire,, United Kingdom
- 0191 731 3300
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful staff good advice and well…
Very helpful staff good advice and well planned design
Poltrone aintree retail park
Went to poltrone aintree retail park , was greeted by kate ,who looked after me when ordering sofas , what an amazing person so curteous , polite , helpful , told her what my budget was , nothing was too much trouble , she is brilliant , had my sofas ordered in 30 minutes .
May use AI-assist with repliesRead more
Extremely helpful staff in Aintree store
Staff in Aintree shop were extremely helpful and delivery men were polite and efficient.

Reply from Poltronesofa - Aintree
Kate was very welcoming and…
Kate was very welcoming and professional.
No hard sell, just information to help us make a decision.
Everything explained in simple terms
I would totally recommend
Fantastic service from the moment we…
Fantastic service from the moment we walked through the door, greeted by Simon, he was so helpful, really patience, didn't rush us, we looked at a number of sofas, so much to choose from. We picked the perfect sofa, which was very comfortable in the perfect colour, would definitely recommend going there and ask for Simon to help you.
Another great product from scs sofas…
Another great product from scs sofas where delivered on time the two guys where very professional
I visited a couple of times and saw…
I visited a couple of times and saw Kate. She was very helpful and knowledgeable
Was walked around show room by 2 very…
Was walked around show room by 2 very polite men never felt pressured at any timr
The lady was very welcoming and helpful…
The lady was very welcoming and helpful helping me choose my lovely sofa 😊am looking forward to receiving my sofa
Helpful friendly staff…
Visited your Aintree showroom on 2 occasions. Staff friendly and helpful, On second visit placed an order and awaiting delivery hopefully early July. I was dealt with by a gentleman on my first vuisit and on the second visit when I placed the order it was Kate.

Reply from Poltronesofa - Aintree
Very happy customer
Great product and friendly efficient service. No fuss delivery and set up.
Very happy with furniture delivery men…
Very happy with furniture delivery men very polite but on bringing the sofa into my living room took some paint off the door frame and said I just need to paint over it which in reality I should not have to do

Reply from Poltronesofa - Aintree
Delivery lads were great
Delivery lads were great, got up 3 flights of stairs to my flat, built couch and took all the cardboard, boss lads, thanks again.
Great service!
Great service!
the guys delivering out 3 piece suite were efficient, professional and polite. very happy customer.
It came early morning helpful and…
It came early morning helpful and fantastic team polite and good service recommend them
A very welcoming and knowledgeable…
A very welcoming and knowledgeable staff member Kate at the Aintree store ready to answer a multitude of questions. Made choosing a sofa so easy
Excellent in every way
The delivery men were excellent. Very careful and considerate in their approach. The suite we bought is well made and comfortable, with the right degree of cushioning and firmness. We are delighted.
from start brandon done most of work…
from start brandon done most of work took all details size ex colour we had to go home to work out if fits it does so we came back following day to order but brandon was not in so kate to over alls well in love and war
I was dreading going into browse in…
I was dreading going into browse in sofa shops due to being approached and pressured, but when I was met by Simon at Poultron Aintree he was different, I told him I was just browsing, he understood right away and just briefly explained the colour/fabric system on the tags so that I was aware and left me to relax and wander around on my own, until I actually called him. Because of this, and feeling relaxed with no sakes pressure, I bought a sofa as soon as it caught my eye within 10 minutes. I called him to ask further questions, He was brilliant, very relaxed and no pressure. It made such a difference to my sofa shopping experience. Very pleased 👍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







